The Role
Manage and scale outbound BDR operations: build SOPs, outreach cadences, and target lists; coach and mentor BDRs; run engagement and incentive programs; and contribute directly to pipeline generation while partnering with sales leadership to optimize tools and processes.
Summary Generated by Built In
About Us
Narmi is how community financial institutions unlock the very latest capabilities in digital banking, account opening, and lending so they can move faster, tap new growth opportunities, and be where banking is going. Since our founding, Narmi has enabled the movement of billions of dollars and the opening of hundreds of thousands of accounts for banks and credit unions across the U.S. The results speak for themselves: our customers have grown deposits, revenue, and customer satisfaction, with one of the first institutions powered by Narmi recognized by Bankrate and NerdWallet for delivering the #1 digital banking experience in the country.
The Role:
We are looking for a BDR Manager to join Narmi's growth organization. You'll own outbound pipeline generation, building and optimizing the operational foundation for our BDR team while staying hands-on as a coach and individual contributor. You'll partner with sales leadership to scale our outbound motion while contributing to outreach yourself.
What You'll Do
- Develop and refine standard operating procedures, outreach cadences, and target account lists based on team performance and feedback
- Coach and mentor individual BDRs, provide feedback, and model best practices
- Drive team engagement through competitions and incentive programs
- Contribute directly to pipeline generation alongside the team
What You'll Bring
- 5+ years of experience in sales operations, revenue operations, or a related role supporting a BDR or SDR organization
- 3+ Experience coaching or mentoring sales reps
- Proven experience building and optimizing outreach cadences and sequences, with personal prospecting success
- Experience building and deploying systems that drove measurable improvements to core metrics
- Strong communicator with cross-functional sales, marketing, and operations experience
Nice to Have
- Proficiency with sales engagement platforms
- Experience with sales intelligence and prospecting tools
- Experience with HubSpot
- Prior experience building and scaling BDR or SDR organizations
What Success Looks Like
- The BDR team has clear processes, optimized tooling, and structured cadences that support consistent execution
- Performance data informs strategic decisions and continuous improvement
- Individual BDRs improve their skills and perform at higher levels through your coaching and mentorship
- Pipeline generation scales with your team
The base pay range for this role is $100,000 - $131,000 per year. Base salary is only part of your total compensation. You will also receive commission to reach a mutually agreed upon OTE. In addition to base salary and commissions, you will receive an equity option grant, and are eligible for performance-based cash and equity bonuses. Compensation included in an offer will be commensurate with the candidate’s skills, experience and geographic location. Compensation ranges for candidates located outside of New York City may differ. You will also receive a full benefits package.
At Narmi, how we work is just as important as what we build. We call this The Narmi Standard:
- High Ceiling: You go beyond the obvious, take initiative, and hold yourself to high standards with care.
- Low Ego: You put the mission above ourselves, share credit freely, and lead with curiosity.
- Alignment to Mission: You believe that helping community financial institutions win against Mega Banks and FinTechs is a worthy endeavor, and will use that belief as a northstar to anchor your efforts to that goal.
- High Commitment: You follow through, roll up your sleeves, and keep the bar high for yourself and others.
We believe that high-performing teams include people from different backgrounds and experiences who can challenge each other's assumptions with fresh perspectives. To that end, we actively seek a diverse pool of applicants, including those from historically marginalized groups.
Please note that all correspondence related to this role will come directly from Narmi (email addresses ending in @narmi.com or @narmitech.com), and not from a third party. If you receive correspondence from an individual claiming to represent Narmi please let us know immediately at [email protected]
Skills Required
- Experience in sales operations, revenue operations, or a related role supporting a BDR or SDR organization
- Proven experience building and optimizing outreach cadences and sequences, with personal prospecting success
- Experience with HubSpot
- Strong communicator with cross-functional sales, marketing, and operations experience
- Experience coaching or mentoring sales reps
- Proficiency with sales engagement platforms
- Experience with sales intelligence and prospecting tools
- Prior experience building and scaling BDR or SDR organizations
What the Team is Saying
Junel
Product Operations
Tay
Implementations
Thomas
Engineering
Santiago
Customer Success
Christian
Product Operations
Narmi Compensation & Benefits Highlights
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Parental & Family Support — Parental leave of about 12 weeks for primary and 6 weeks for secondary caregivers, plus family‑planning and fertility support, are explicitly listed. A structured return‑to‑work program and family medical leave underscore attention to life events.
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Retirement Support — A 401(k) plan with employer matching is presented as a standard part of the package, with employer‑verified notes indicating a match is available (vesting applies). This complements core medical, dental, and vision coverage to support long‑term savings.
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Wellbeing & Lifestyle Benefits — Student‑loan repayment matching up to $2,500 per year, fitness/extracurricular credits, commuter benefits, and learning/development stipends stand out. Remote‑work support via a home‑office stipend (around $500) and work‑from‑anywhere flexibility add day‑to‑day value.
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The Company
What We Do
By providing one unified platform where FI's can manage the end-to-end customer journey, Narmi securely drives primacy, customer growth, and efficiency. We unlock the very latest solutions in account opening and digital banking to allow our customers to reach their goals. Since our founding, Narmi has moved billions of dollars and opened hundreds of thousands of accounts for banks and credit unions across the US. As a result, our customers have seen meaningful increases in deposits, revenues, and satisfaction. In fact, one of the first financial institutions to leverage Narmi was recognized by Bankrate and NerdWallet for providing the #1 digital experience for a bank or credit union in the US.
Why Work With Us
We're solving problems that have gone on for decades by bringing institutional and consumer banking together. We believe that creating a better online banking experience comes from collaboration and teamwork, and we're having a lot of fun doing it.
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Narmi Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Narmi values flexibility, letting employees work where they’re most productive. NYC-based teams have two monthly in-office days, fostering in-person collaboration and a stronger team dynamic while supporting a balanced, productive work environment.
Typical time on-site:
Flexible
New York, NY
Located just north of Madison Square Park, our office is at the center of NYC’s fintech scene—easily accessible from Manhattan, Brooklyn, Queens, and Jersey City, making it convenient for team members across the city.
