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Enabling community financial institutions to win against Mega Banks and FinTechs.
The Role
Lead and grow a small infrastructure team to scale AWS-based platform environments, optimize ECS and CI/CD at scale, own networking and observability, mentor engineers, set technical direction, and participate in on-call support.
Summary Generated by Built In
About Us
Narmi is how community financial institutions unlock the very latest capabilities in digital banking, account opening, and lending so they can move faster, tap new growth opportunities, and be where banking is going. Since our founding, Narmi has enabled the movement of billions of dollars and the opening of hundreds of thousands of accounts for banks and credit unions across the U.S. The results speak for themselves: our customers have grown deposits, revenue, and customer satisfaction, with one of the first institutions powered by Narmi recognized by Bankrate and NerdWallet for delivering the #1 digital banking experience in the country.
About the Infrastructure Engineering team:
You will lead a small team focused on supporting and scaling our existing platform. We've gone from zero to hundreds of environments, we need your help to go from hundreds to thousands. We build on top of AWS so we expect experience with this provider or a demonstrated ability to quickly get up to speed with a new cloud provider.
Some projects we are working on are:
- ECS scaling and optimization across multi cluster environments.
- Managing our Self-Hosted CI/CD Pipelines at scale. We launch thousands of workers per day.
- Owning the tooling and workflows for Narmi's ephemeral environments.
- Developing the next version of Narmi's Observability platform.
- Building towards a self-serving platform for Narmi's engineering organization.
What you'll do:
- Lead, manage, and grow a team of infrastructure engineers, including hiring and cultivating talent.
- Set technical direction and priorities for the team's roadmap in partnership with engineering leadership.
- Plan, design, implement and iterate on Narmi's AWS infrastructure.
- Maintain and improve our cloud networking architecture.
- Collaborate with the business and other engineering teams to support new customers and integrations.
- Mentor and develop team members, providing regular feedback and supporting their career growth.
- Review code and drive testing practices across the team.
- Participate in Narmi's engineering on-call rotation.
What you'll bring:
- 6+ years of relevant industry experience in Infra/DevOps/SRE roles, including experience leading or managing engineers.
- Demonstrable skill in designing large scale system architectures.
- A good understanding of networking in an AWS environment.
- Security-centric approach.
- Strong scripting skills in Python and Bash, with a solid understanding of Linux.
- Ability to diagnose technical problems, debug code, and automate routine tasks.
- Analytical mindset with a strong sense of ownership.
- A track record of building and developing high-performing technical teams.
- Excellent communication skills in verbal and written English.
Preferred Qualifications:
- BS (or higher, e.g., MS, or PhD) in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent technical experience.
- Working experience with some of the following: AWS, Terraform, Postgres, Linux.
The expected annual base salary for this role is $210,000-$237,000. Base salary is only part of your total compensation. In addition to base salary, you will receive an equity option grant, and are eligible for performance-based cash and equity bonuses. Compensation included in an offer will be commensurate with the candidate's skills, experience and geographic location. Compensation ranges for candidates located outside of New York City may differ. You will also receive a full benefits package.
The base pay range for this role is $210,000 – $237,000 per year.
At Narmi, how we work is just as important as what we build. We call this The Narmi Standard:
- High Ceiling: You go beyond the obvious, take initiative, and hold yourself to high standards with care.
- Low Ego: You put the mission above ourselves, share credit freely, and lead with curiosity.
- Alignment to Mission: You believe that helping community financial institutions win against Mega Banks and FinTechs is a worthy endeavor, and will use that belief as a northstar to anchor your efforts to that goal.
- High Commitment: You follow through, roll up your sleeves, and keep the bar high for yourself and others.
We believe that high-performing teams include people from different backgrounds and experiences who can challenge each other's assumptions with fresh perspectives. To that end, we actively seek a diverse pool of applicants, including those from historically marginalized groups.
Please note that all correspondence related to this role will come directly from Narmi (email addresses ending in @narmi.com or @narmitech.com), and not from a third party. If you receive correspondence from an individual claiming to represent Narmi please let us know immediately at [email protected]
Skills Required
- 6+ years of relevant industry experience in Infra/DevOps/SRE roles, including experience leading or managing engineers.
- Experience with AWS and designing large-scale system architectures.
- Good understanding of networking in an AWS environment.
- Security-centric approach.
- Strong scripting skills in Python and Bash, with a solid understanding of Linux.
- Ability to diagnose technical problems, debug code, and automate routine tasks.
- Track record of building and developing high-performing technical teams.
- Excellent verbal and written English communication skills.
- BS (or higher) in Computer Science or related technical field, or equivalent technical experience.
- Working experience with Terraform.
- Working experience with Postgres.
What the Team is Saying
Junel
Product Operations
Tay
Implementations
Thomas
Engineering
Santiago
Customer Success
Christian
Product Operations
Narmi Compensation & Benefits Highlights
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Parental & Family Support — Parental leave of about 12 weeks for primary and 6 weeks for secondary caregivers, plus family‑planning and fertility support, are explicitly listed. A structured return‑to‑work program and family medical leave underscore attention to life events.
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Retirement Support — A 401(k) plan with employer matching is presented as a standard part of the package, with employer‑verified notes indicating a match is available (vesting applies). This complements core medical, dental, and vision coverage to support long‑term savings.
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Wellbeing & Lifestyle Benefits — Student‑loan repayment matching up to $2,500 per year, fitness/extracurricular credits, commuter benefits, and learning/development stipends stand out. Remote‑work support via a home‑office stipend (around $500) and work‑from‑anywhere flexibility add day‑to‑day value.
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The Company
What We Do
By providing one unified platform where FI's can manage the end-to-end customer journey, Narmi securely drives primacy, customer growth, and efficiency. We unlock the very latest solutions in account opening and digital banking to allow our customers to reach their goals. Since our founding, Narmi has moved billions of dollars and opened hundreds of thousands of accounts for banks and credit unions across the US. As a result, our customers have seen meaningful increases in deposits, revenues, and satisfaction. In fact, one of the first financial institutions to leverage Narmi was recognized by Bankrate and NerdWallet for providing the #1 digital experience for a bank or credit union in the US.
Why Work With Us
We're solving problems that have gone on for decades by bringing institutional and consumer banking together. We believe that creating a better online banking experience comes from collaboration and teamwork, and we're having a lot of fun doing it.
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Narmi Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Narmi values flexibility, letting employees work where they’re most productive. NYC-based teams have two monthly in-office days, fostering in-person collaboration and a stronger team dynamic while supporting a balanced, productive work environment.
Typical time on-site:
Flexible
New York, NY
Located just north of Madison Square Park, our office is at the center of NYC’s fintech scene—easily accessible from Manhattan, Brooklyn, Queens, and Jersey City, making it convenient for team members across the city.
