Jobs at Vail Resorts, Inc.

Manage enterprise CRM and database marketing campaigns across email, direct mail, mobile, and automated channels. Lead segmentation, lifecycle marketing, campaign automation, customer profiling, testing, reporting, and performance optimization. Partner with marketing, IT, analytics, and brand teams to improve data quality, personalization, customer engagement, and profitability across Vail Resorts.

Leads Vail Resorts’ enterprise marketing strategy, revenue growth, Season Pass results, media planning, content marketing, digital innovation, and online experience. Oversees a $350 million revenue portfolio, $9 million budget, four direct reports, and up to 100 employees. Develops marketing talent, manages cross-functional execution in a matrixed organization, and builds relationships with vendors, agencies, and creative partners.

Maintains and supports enterprise data communications networks, including Cisco and Aruba equipment, servers, RFID infrastructure, leased lines, and wireless systems. Installs, repairs, monitors, and troubleshoots network and server hardware; supports help desk operations; manages network change requests and project tracking; maintains technical documentation; coordinates vendors and equipment procurement; and provides after-hours, on-call, and on-site support.

Maintains procurement master data, including supplier, product, and service records. Supports purchasing catalogs, procurement applications, supplier creation, user troubleshooting, and training. Coordinates with suppliers and internal procurement users, monitors support requests, maintains procurement communications, and helps resolve unpaid invoices. Requires proficiency in Microsoft Office, Coupa, SIP, and PeopleSoft or similar ERP systems.

Creates print and digital graphics for corporate, resort, marketing, sales, hospitality, social, and PR initiatives. Responsibilities include branding, logo development, art direction, copywriting, presentations, mood boards, production coordination, proofing, client collaboration, and managing multiple creative projects. The role works with marketing teams, internal clients, vendors, account managers, and production designers to deliver accurate, strategic creative assets on time.

Leads Vail Resorts’ revenue accounting, revenue audit, vault management, and internal metrics reporting functions. Ensures accurate, timely GAAP-compliant reporting and SOX-compliant processes; oversees revenue recognition, controls, KPIs, and executive and board reporting. Drives process improvements, collaborates with finance and business stakeholders, identifies revenue issues, and develops the accounting team through coaching, mentoring, and accountability.

Manage Vail Resorts’ multichannel customer relationship marketing campaigns across email, direct mail, and mobile. Develop segmentation, content, landing pages, templates, testing, personalization, and campaign QA while supporting acquisition, retention, churn management, deliverability, and compliance. Analyze campaign performance and customer data to improve results, collaborate with creative and marketing stakeholders, and provide CRM expertise across resort, hospitality, retail, reservations, and corporate initiatives.

Manage enterprise data governance and data management for customer and transactional data. Define data models, taxonomies, standards, policies, quality metrics, and data dictionaries; establish stewardship practices; monitor privacy and compliance; assess and remediate data quality issues; support analytics, testing, and reporting; and coordinate between technology, marketing, and business teams to improve data integrity and marketing effectiveness.

Leads group bicycle rides from the Breckenridge store, ensuring guest safety, enjoyment, route adherence, and schedule coordination. Builds customer relationships, communicates ride details, promotes events, creates social media and blog content, photographs rides, and provides cycling guidance. Performs minor bicycle repairs, manages group pace, explains road rules, verifies waivers, and uses basic first aid and CPR skills as needed.

Provides resort-wide technical support for computers, laptops, printers, POS systems, cameras, scanners, and related hardware and software. Responsibilities include troubleshooting, repairs, documentation, asset tracking, user assistance, and policy compliance. The role supports indoor and outdoor resort operations, requires lifting equipment, and may assist other Tahoe Region resorts. Candidates need at least one year of IT experience, CompTIA A+ or MCP certification, strong communication skills, a clean driving record, and the ability to work in cold conditions.

Manages telecommunications operations across Colorado resorts and corporate offices, including staff hiring, supervision, training, on-call scheduling, system support, network and telecom infrastructure maintenance, vendor management, procurement, budgeting, and project coordination. Supports PBX, cellular, VoIP, OSP, call center, IVR, E-911, and related hardware and software systems. Requires after-hours support, on-mountain assignments, and occasional vehicle operation.

Administers human resources policies and programs, ensures legal and reporting compliance, advises management on employee relations, supports staffing and benefits, manages performance and salary administration, conducts exit interviews, and facilitates orientations, training, and management development.

Supervise daily retail store operations, including sales, guest service, employee training, merchandising, inventory control, payroll monitoring, loss prevention, deposits, and paperwork. Support the Store Manager in achieving sales, profitability, productivity, and service goals while maintaining product knowledge and a positive team environment. The role is full-time and summer seasonal, requiring flexibility for nights, weekends, and holidays in a high-volume snowsports retail location.

The FP&A Analyst supports financial planning, budgeting, forecasting, reporting, and analysis for urban ski areas. Responsibilities include preparing operating and capital budgets, producing forecasts, analyzing financial performance, verifying transaction data, preparing variance explanations and monthly waterfalls, and advising department managers and corporate finance. The role partners with resort leadership and accounting teams, improves forecast accuracy, and provides recommendations to support strategic and operational goals.

Leads enterprise compliance, risk management, ethics, investigations, policy development, records management, training, and regulatory change initiatives. Manages advisory committee operations, develops budgets and compliance plans, oversees cross-functional projects, prepares executive and board reporting, supervises staff, and promotes an organizational culture of integrity and effective governance.

Processes and indexes invoices, performs three-way matching, resolves exceptions with vendors and procurement, completes daily batch verification, reconciles vendor statements, supports SOX compliance and use-tax processing, and responds to inquiries. The role also involves data entry, email communication, 10-key computer work, and special projects assigned by accounts payable management.

Provides expert ski and snowboard boot fitting services, including boot selection, fit analysis, stance, balance, alignment, and custom footbeds. Assists guests with demo equipment, promotes products, conducts inventory, performs boot work, maintains product knowledge, and may train associates. This is a part-time seasonal role requiring at least two years of bootfitting and snow sport industry experience.

Part-time seasonal Sales Associate responsible for providing personalized customer service, answering product questions, promoting merchandise and related products, closing sales, and stocking displays. The role requires flexible availability, basic computer skills, English communication, customer-service focus, and familiarity with retail products and trends. Previous retail sales and cash-handling experience are preferred.

Manages complex enterprise, cross-functional IT projects from planning through delivery, ensuring scope, budget, schedule, quality, and business objectives are met. Responsibilities include stakeholder and team leadership, integrated planning, financial forecasting, vendor management, risk and contingency planning, communications, and project lifecycle oversight. The role may also support program management, acquisition integration, application development, systems integration, process improvement, and technology deployments.

Manages PeopleSoft Financials and Supply Chain applications, production support, upgrades, quality assurance, release maintenance, and software development lifecycle processes. Leads systems analysts and developers, oversees vendors and solution delivery, supports SOX controls, and partners with Finance, Procurement, Legal, Compliance, and executive stakeholders on strategy and roadmaps. Responsible for staffing, budgeting, project prioritization, issue resolution, team mentoring, and performance management.