Entry level payroll position. Customer service skills are essential to this position. First point of contact for payroll and time & labor questions. Responsible for answering payroll team phone and email. Logs and monitors payroll customer service inquiries and issues. Perform various administrative duties for the payroll team. Assist with bi-weekly payroll processing tasks.
Responsibilities:
- Works closely with Human Resources, Benefits, Managers and Employees to answer questions and resolve issues - the first point of contact. Customer service skills essential.
- Answer payroll team phone and respond to or direct calls as appropriate
- Monitor and respond to or redirect payroll team email as appropriate
- Log payroll inquires and issues in Payroll Customer Service database
- Assist with team communication
- Manage bi-weekly report distribution to external customers
- Assist with printing, packaging and distribution of checks/advices
- Assist with payroll audits/reviews to ensure accuracy of pay and identify potential errors
- Completes Verification of Employment requests.
- Receives and sorts incoming mail
- Assist with bi-weekly payroll processing
- Other duties as assigned
Requirements:
- Excellent customer service skills
- Strong verbal and written communication skills and the ability to interact with all levels of employees
- Detail oriented with Strong analytical ability
- Working knowledge of Word, Excel and Outlook
- Knowledge of Acces a plus
Skills Required
- Excellent customer service skills
- Strong verbal and written communication skills
- Ability to interact with employees at all levels
- Detail-oriented work style
- Strong analytical ability
- Working knowledge of Microsoft Word, Excel, and Outlook
- Knowledge of Microsoft Access
Vail Resorts, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vail Resorts, Inc. and has not been reviewed or approved by Vail Resorts, Inc..
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Wellbeing & Lifestyle Benefits — Ski pass access, extensive resort discounts, and wellness resources are considered standout perks that add meaningful non-cash value, especially for those who ski or snowboard. Employee-assistance programs and free therapy access further enhance the lifestyle-oriented offering.
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Healthcare Strength — Medical, dental, and vision insurance are available to eligible employees, complemented by expanded mental-health services including free therapy sessions. Access to care is presented as a core part of the package for year-round and qualifying seasonal roles.
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Parental & Family Support — Eligible year-round employees can receive up to 160 hours of paid parental leave, and many roles include dependent ski-pass privileges. These family-oriented benefits broaden the appeal of the package for employees with dependents.
Vail Resorts, Inc. Insights
What We Do
Vail Resorts is a mountain-resort company operating destination and regional ski areas across North America, Europe, and Australia. Its business combines mountain operations with lodging, dining, ski schools, retail and rental services, transportation, and other guest experiences. The company also owns or manages hotels, vacation properties, and resort-community real estate, aiming to deliver destination travel experiences at iconic mountain locations.
