Experience of a Lifetime. More than just our mission, these words describe our unique and iconic resorts and the people who share a desire to achieve and experience excellence. One of our core values is providing an exceptional experience to our guests and to our employees. An opportunity to work at Northstar California /Vail Resorts is an opportunity to bring out your full passion for everything our company stands for, including our commitment to our product, the communities we live in, the environment and our shareholders. Our employees are good at what they do, and we welcome people who bring enthusiasm and pride to work.
IT PC Tech – FT Year Round – Northstar California
PC Tech's provide day-to-day technical support, maintenance, and assistance for all resort wide hardware and software. Responsibilities include working knowledge of computer hardware, printers, scanners, cameras, as well as creating and maintaining documentation. Ability to talk clearly and concise with comfort to a wide range of end users is required. Team player, detail oriented and able to prioritize without supervision. While Northstar is your base resort, you may be called upon to assist at other Tahoe Region Vail Resorts.
Additional responsibilities include (but are not limited to):
- Support our in house Resort POS ticketing system.
- Maintain and repair computers, laptops, and printers.
- Create or update existing documentation
- Ability to talk with everyone from front line employee to Senior Team Leaders.
- Working knowledge of Win XP, and 7.
- Troubleshoot Zebra Card, Boca Ticket, Epson Receipt, and HP LaserJet printers.
- Follow and enforce company guild lines, Policies and Practices.
- Understand assent management and tracking.
Requirements:
- CompTia A+ / MCP
- Excellent written and verbal skills
- Minimum 1 years' experience in Information Technology.
- US Driver's license and clean driving record
- Ability to lift up to 75lbs. Approx. 1/3 of job is lifting and carrying equipment.
- Ability to work outside in cold temperature. Job is 50/50 Indoor/Outdoor
Preferred Skills:
- Ability to Ski or Ride
- Avaya Telecom general knowledge
Team support schedule:
Winter - Sun - Sat 7:30am to 5:30pm
Summer - Sun - Sat 8am - 5pm
Learn more about:
Northstar – http://www.northstarcalifornia.com/
Our Grooming Policy - http://jobs.vailresorts.com/info/company-policies.aspx
Working for Northstar - www.NorthstarCalifornia.com/welcome
One of the finest year-round mountain resorts in North America, Northstar California is host to a base area village featuring unique shops and restaurants, a conference center, 9,000 square foot outdoor skating rink, on-site lodging, special events and more! A winter sport enthusiast's paradise, Northstar offers 97 ski trails spread across 3,170 acres, award-winning terrain parks and snow sports including alpine and Telemark skiing, snowboarding, cross-country skiing, snowshoeing and tubing. Summer activities include mountain biking, golfing, scenic lift rides for sightseeing and hiking, and fly-fishing!
Skills Required
- CompTIA A+ or MCP certification
- Excellent written and verbal communication skills
- Minimum one year of Information Technology experience
- Valid US driver's license and clean driving record
- Ability to lift up to 75 pounds
- Ability to work outdoors in cold temperatures
- Ability to work a 50/50 indoor and outdoor schedule
- Ability to ski or ride
- General Avaya Telecom knowledge
Vail Resorts, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vail Resorts, Inc. and has not been reviewed or approved by Vail Resorts, Inc..
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Wellbeing & Lifestyle Benefits — Ski pass access, extensive resort discounts, and wellness resources are considered standout perks that add meaningful non-cash value, especially for those who ski or snowboard. Employee-assistance programs and free therapy access further enhance the lifestyle-oriented offering.
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Healthcare Strength — Medical, dental, and vision insurance are available to eligible employees, complemented by expanded mental-health services including free therapy sessions. Access to care is presented as a core part of the package for year-round and qualifying seasonal roles.
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Parental & Family Support — Eligible year-round employees can receive up to 160 hours of paid parental leave, and many roles include dependent ski-pass privileges. These family-oriented benefits broaden the appeal of the package for employees with dependents.
Vail Resorts, Inc. Insights
What We Do
Vail Resorts is a mountain-resort company operating destination and regional ski areas across North America, Europe, and Australia. Its business combines mountain operations with lodging, dining, ski schools, retail and rental services, transportation, and other guest experiences. The company also owns or manages hotels, vacation properties, and resort-community real estate, aiming to deliver destination travel experiences at iconic mountain locations.
