Teams at Vail Resorts, Inc.

Manage enterprise CRM and database marketing campaigns across email, direct mail, mobile, and automated channels. Lead segmentation, lifecycle marketing, campaign automation, customer profiling, testing, reporting, and performance optimization. Partner with marketing, IT, analytics, and brand teams to improve data quality, personalization, customer engagement, and profitability across Vail Resorts.

Leads Vail Resorts’ enterprise marketing strategy, revenue growth, Season Pass results, media planning, content marketing, digital innovation, and online experience. Oversees a $350 million revenue portfolio, $9 million budget, four direct reports, and up to 100 employees. Develops marketing talent, manages cross-functional execution in a matrixed organization, and builds relationships with vendors, agencies, and creative partners.

Maintains and supports enterprise data communications networks, including Cisco and Aruba equipment, servers, RFID infrastructure, leased lines, and wireless systems. Installs, repairs, monitors, and troubleshoots network and server hardware; supports help desk operations; manages network change requests and project tracking; maintains technical documentation; coordinates vendors and equipment procurement; and provides after-hours, on-call, and on-site support.