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The Staff Software Engineer will design and develop advanced booking systems for hybrid teams, mentor junior engineers, lead technical initiatives, and influence engineering practices and technical direction at Robin.
The Customer Success Associate will work with Strategic Customer Success Managers to build and execute success plans for customers using Robin’s platform, promote customer engagement, and collaborate with Product and Marketing teams to enhance customer experience and uncover new opportunities.
As a Support Manager at Robin, you will lead the Technical Support team, coaching and developing team members, managing complex customer issues, and collaborating with engineering and product teams to enhance customer experiences. You'll prioritize customer tickets in Jira and work to innovate support processes.