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Artificial Intelligence • Big Data • Cloud • Security • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Build and maintain Nasuni's Linux-based NAS appliance platform: design and implement system features, debug OS/filesystem/networking/virtualization issues, write automated tests, contribute to CI/CD and release workflows, optimize performance, and collaborate with QA and Support to ensure production reliability.
Artificial Intelligence • Big Data • Cloud • Security • Software • Cybersecurity • Infrastructure as a Service (IaaS)
The Senior Customer Escalation Manager coordinates critical customer escalations, ensuring effective issue management and communication across global teams to maintain customer confidence.
Artificial Intelligence • Big Data • Cloud • Security • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Lead post-sales relationships for a portfolio of commercial accounts to drive adoption, retention, and measurable business outcomes. Build executive relationships, create and execute success plans and Executive Value Reviews, monitor customer health using Gainsight, mitigate risk, and coordinate cross-functional teams. Promote product adoption, capture customer feedback, and enable advocacy while identifying growth opportunities and supporting account planning within a pod-based team.
