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Artificial Intelligence • Security • Software • Analytics • Big Data Analytics
Execute and monitor patch management, track and remediate vulnerabilities, support risk mitigation and automated remediation workflows, follow escalation procedures, participate in on-call rotation, document actions, and drive process improvements to strengthen IT security posture.
Artificial Intelligence • Security • Software • Analytics • Big Data Analytics
Maintain, modernize and evolve core XProtect platform components. Design and develop C#/.NET software, troubleshoot complex distributed and Windows systems, build automation and tooling, collaborate across product, QA and support, reduce technical debt, and support releases and customer-facing engineering.
Artificial Intelligence • Security • Software • Analytics • Big Data Analytics
Provide frontline technical support to Milestone partners across phone, chat, and web channels. Troubleshoot IP networking, Windows, storage and relational database issues, resolve or escalate incidents per SLAs, collaborate with internal teams, and act as a trusted technical advisor on Milestone products.
