Jobs at MidFirst Bank

Manages commercial banking loan portfolios by preparing credit analyses for current and prospective borrowers, researching industries, supporting credit decisions, monitoring pipelines and deadlines, and ensuring loan files contain current financial documentation. The role also evaluates borrower risk, applies accounting and banking regulations, negotiates appropriately, and communicates complex credit information to stakeholders. This is an onsite Dallas position with occasional travel to customer locations.

Leads daily desktop support operations, supervises and develops support staff, manages escalations and service performance, and coordinates employee technology lifecycle activities. Oversees troubleshooting for endpoints, applications, access, and connectivity; maintains support processes and documentation; partners with infrastructure, security, applications, and vendors; supports endpoint security, deployments, asset management, and technology projects; and drives service improvements through metrics, automation, and knowledge management.

Processes and reviews new account and customer documentation for completeness, accuracy, and regulatory compliance. Supports retail, commercial, and private banking teams in opening and maintaining deposit accounts. Communicates with internal customers, manages fluctuating workloads and deadlines, escalates issues, follows and improves procedures, cross-trains on department tasks, and develops knowledge of banking regulations and operational compliance.

Serves as the primary HR partner for the Dallas market, advising leaders on workforce planning, employee relations, investigations, performance management, recruiting, talent development, policy compliance, and organizational initiatives. Coordinates employee engagement and wellness events, ensures adherence to employment laws, and manages confidential HR documentation and issue resolution.

Build and maintain commercial borrower relationships, develop lending prospects, underwrite commercial real estate and industrial loans, analyze financial statements and cash flow, manage a profitable loan portfolio, ensure regulatory and environmental compliance, prepare credit evaluations and reports, and apply lending documentation and collateral-security practices.

Administers and optimizes Salesforce Marketing Cloud, including business units, permissions, automations, customer journeys, data extensions, segmentation, and multi-channel campaigns. Builds and deploys personalized email, SMS, and push communications; monitors deliverability, data quality, integrations, and compliance. Troubleshoots platform and campaign issues, supports authentication and disaster recovery, trains users, and recommends process and platform improvements. Requires a bachelor’s degree, 2–5 years of marketing automation experience, strong SQL skills, and excellent communication abilities.

Leads a 12–15-person foreclosure administration team, overseeing workloads, performance, compliance, controls, vendor and attorney relationships, escalated issues, audits, and process improvements. Ensures timely and accurate foreclosure processing while monitoring KPIs, mitigating operational risk, supporting strategic initiatives, and developing employees. The role is full-time and on-site in Oklahoma City, with approximately 45 hours per week and occasional overtime.

Lead complex borrower communications and change initiatives from research through evaluation. Analyze customer needs, feedback, risks, and performance data; translate legal, regulatory, business, and process information into accessible content across letters, email, websites, scripts, surveys, and campaigns. Align cross-functional partners, guide recommendations, evaluate outcomes, develop communication playbooks, and coach peers while ensuring accessibility, regulatory compliance, and adherence to brand voice.

Reviews and documents business processes, recommends redesigns and operational improvements, manages implementation projects, coordinates training, and presents recommendations to management. The role oversees multiple initiatives through completion, improves internal controls and technology-enabled workflows, and participates in management development. It is an on-site, management-track position requiring strong analytical, communication, organizational, and problem-solving skills.

Administers and enhances UKG and other HRIS platforms, including configuration, integrations, testing, troubleshooting, reporting, dashboards, and data integrity. Analyzes workforce data, develops actionable insights, supports audits and organizational reporting, translates business requirements into system solutions, and improves HR processes through standardization and automation. Partners with HR, technology teams, vendors, and business leaders while maintaining documentation and confidentiality.

Administers, configures, maintains, and enhances UKG and other HR systems. Develops HR reports, dashboards, integrations, testing plans, and data solutions while ensuring data integrity and accurate workforce analytics. Troubleshoots complex system and reporting issues, manages vendor coordination, translates business requirements into technical solutions, improves HR processes, and provides guidance on HR technology, reporting, and workforce data.

Conducts high-volume audits of bankruptcy files and referrals to verify accuracy, regulatory compliance, and adherence to investor guidelines. Maintains productivity and accuracy in a fast-paced, regulated environment while meeting deadlines. Responsibilities include detailed research, quality control reviews, identifying discrepancies, following updated procedures, and collaborating with team members throughout the foreclosure audit process.

Performs general ledger reconciliations, journal entries, financial reporting, accounting data analysis, and report verification. Maintains reporting templates and schedules using Excel and Power BI, supports accounting system migrations, and contributes to process automation and efficiency projects. The role requires strong accounting knowledge, financial controls awareness, analytical skills, advanced Excel proficiency, and professional discretion.

Designs, implements, and supports enterprise network infrastructure across data centers, campuses, and remote locations. Manages Cisco routing and switching, Fortinet firewalls and SD-WAN, SASE, Zero Trust networking, cloud connectivity, and VXLAN/EVPN data center fabrics. Troubleshoots complex network issues, supports incident response, documents architectures, evaluates technologies, and collaborates with cybersecurity and infrastructure teams. Provides on-call support in an on-site, regulated banking environment.

Supports foreclosure processing by reconciling and applying funds, facilitating sale postponements, calculating deadlines, requesting extensions, approving invoices, preparing foreclosure figures in Excel, and conducting research and reporting. The role requires accurate, detail-focused work in a high-volume, regulated environment, strong time management, analytical and problem-solving skills, and the ability to work independently or collaboratively.

Analyzes and improves business processes, maps workflows, translates requirements into future-state solutions, and builds workflow applications using Decisions, RPA, and other automation tools. Collaborates with business and technical stakeholders through design, testing, UAT, training, and implementation. Coordinates multiple initiatives, timelines, risks, dependencies, and stakeholder communications while supporting process automation and continuous improvement.

The Business Relationship Manager (BRM) manages client relationships, focuses on business credit, deposits, and treasury management, sourcing new opportunities through networking and referrals.

Maintain and support assigned applications, servers and related devices. Provide user support, manage user access/configuration/security/uptime, monitor vendor updates, test upgrades, assist with integrations/customizations, monitor/report systems (including critical/after-hours response), and ensure compliance with vulnerability management, disaster recovery redundancy, and proper handling of sensitive data.

The Commercial Relationship Officer manages and expands banking relationships, focusing on commercial deposit products and client needs, while driving sales and maintaining communication with clients.

Supports mortgage servicing transfer transactions from onboarding through closing and post-closing. Responsibilities include preparing and organizing legal documents, maintaining transaction checklists, coordinating closings and stakeholder meetings, tracking counterparty issues, communicating transfer instructions, supporting reporting workflows, reviewing servicer claims, and advising business units on contract interpretation. The role operates under supervision in a fast-paced environment involving varied and complex transaction management duties.