Jobs at MidFirst Bank

Provide telephone and email support to commercial clients for banking products (online/mobile banking, ACH, remote deposit, cards, positive pay). Facilitate onboarding, perform account and service maintenance, troubleshoot basic technical issues, follow procedures, meet SLAs, and cross-train on departmental tasks while supporting compliance and process improvement.

Provide hands-on and remote deskside technical support for hardware, OS, applications, and connectivity. Prepare, image, deploy, repair, and replace laptops, desktops, mobile devices and peripherals. Manage asset inventory, user accounts, passwords, permissions, and Microsoft 365 apps. Document solutions, follow ITSM processes, escalate complex incidents, and assist IT projects and root-cause analysis while collaborating with networking, security, and systems teams.

Review, document, and redesign business processes; create and manage project plans; oversee solution implementation and training; communicate with management; manage multiple initiatives to improve efficiency and controls.

Design and implement career development programs, conduct job analyses, build competency models and career roadmaps, collaborate with leadership and HR partners, develop training/mentoring initiatives, analyze talent gaps, and promote internal mobility to align employee growth with organizational goals.

Key and balance paper and electronic deposit items, process clearing checks, approve mobile deposits, place holds per Regulation CC, perform batch uploads and reconciliations, communicate with banking centers to capture missing images, and support process improvements and cross-training.

Process and review new account and customer documentation for retail, commercial, and private banking channels to ensure regulatory and procedural compliance. Communicate with internal partners, escalate issues, follow departmental procedures, cross-train, and suggest process improvements. Maintain volume-driven service levels and develop knowledge of regulations and operational compliance.

Scan, sort, and distribute incoming and outgoing mail and packages; operate metering equipment; deliver/pick up mail and rush packages; perform courier duties using company vehicle; maintain mailroom organization; cross-train across mail operations and cover related functions.

Execute QA testing of BSA/AML, OFAC, and fraud controls; identify control weaknesses, perform root cause and follow-up testing; document results, track remediation, support policy and procedure updates, and assist with audits and special projects.

The Contract Administrator coordinates mortgage servicing transfers' due diligence, compliance, and execution, while managing stakeholder relationships and improving acquisition processes.

Lead the Salesforce product for Commercial Banking Sales by defining user stories, managing the product backlog and roadmap, collaborating with stakeholders and vendors, supporting agile teams, and ensuring regulatory and enterprise alignment. Drive analysis, OCM, UAT, and trainings while partnering with risk, compliance, and technology to deliver scalable Salesforce solutions.

Design, build, and maintain batch and near-real-time data pipelines on Microsoft Fabric and Azure. Ingest, transform, and curate raw source data into analytics-ready tables, semantic models, and Power BI datasets. Ensure data governance, security, observability, and cost-efficient ELT/ETL workflows. Troubleshoot data quality and pipeline issues, document architecture and lineage, and collaborate with stakeholders to deliver reliable data products.

Analyze transactional activity, investigate red flags, perform customer due diligence and enhanced due diligence, monitor high-risk customers, disposition OFAC alerts, complete CTRs, and report suspicious activity (SARs) per AML/BSA requirements.

Provide sales, implementation, and client service support for Treasury Management. Assist TMOs with proposals, RFPs, pricing, pipeline management, and product campaigns. Coordinate implementations, client training, billing validation, and follow-ups. Support client service needs alongside Client Support Specialists and Commercial Services to ensure timely resolution and advance sales opportunities.

The Business Analyst will build and implement workflow applications using automation tools, collaborating with business units to design and improve processes.

The Workflow / Process Design Specialist analyzes and improves business processes, supports automation, and collaborates with teams to implement solutions. Responsibilities include process mapping, user acceptance testing, and managing multiple projects.

The Business Relationship Manager acquires and expands business banking customers, providing solutions to meet their financial needs while supporting banking center employees.

Review, track, and maintain original loan documentation to ensure compliance with bank policies, credit agreements, UCC requirements, and regulatory standards. Validate insurance and lien positions, manage exceptions and tracking system ticklers, maintain collateral records, communicate documentation deficiencies to lending personnel, and support borrower monitoring and related administrative tasks.

The Business Process & Information Systems Analyst designs and optimizes processes and systems, enhancing efficiency in mortgage acquisitions, while managing projects and collaborating with stakeholders.

The Treasury Management Sales Implementation Specialist supports Relationship Managers in the sales cycle, oversees onboarding, manages product implementations, and provides client training and support for treasury management solutions.

Manage a portfolio of commercial (C&I and CRE) clients, oversee credit and financial statement analysis, prepare loan requests and monitoring reports, execute account operations, develop new business, and collaborate across Treasury, Trust, and Private Banking to deliver tailored financial solutions.