Jobs at MidFirst Bank

Reviews and analyzes vendor invoices for mortgage servicing expenses, verifies supporting documentation against insurer and investor guidelines, resolves exceptions, and determines payment eligibility. The role also supports systems testing, process updates, ad hoc projects, and vendor communication. Success requires attention to detail, analytical and math skills, organization, communication, deadline management, independence, and proficiency with Microsoft Excel and multiple applications.

Provides technical, operational, and customer support for corporate treasury management and consumer online banking products. Responsibilities include client onboarding, applications and documentation, product implementation and training, issue resolution, fraud escalation, operational monitoring, record maintenance, audit support, and departmental projects. Requires strong knowledge of treasury products, banking policies, cash management processes, communication, data analysis, and Microsoft Office tools.

Develop and present comprehensive financial plans for affluent and ultra-high-net-worth clients. Model cash flow, retirement, tax, estate, insurance, education, succession, and philanthropic scenarios using financial planning software. Prepare client-ready recommendations, support Wealth Advisors and Trust Advisors, participate in client meetings, answer technical questions, and contribute to business development and continuous improvement of planning processes.

Generates, qualifies, structures, and closes asset-based commercial lending opportunities across Texas and Oklahoma. Builds referral networks, evaluates borrower and collateral quality, prescreens opportunities against lending guidelines, negotiates financing proposals, and coordinates with underwriting, credit, legal, portfolio management, and operations teams. Maintains Salesforce pipeline records and attends networking events. The role carries annual lead, term sheet, closing, and funding expectations and requires approximately 50% travel.

Reviews and attests to the accuracy of foreclosure, bankruptcy, and conveyance documents; supports escalated loans; negotiates settlements; coordinates with attorneys and Loss Mitigation; prepares reports; trains review teams; and serves as a corporate representative or witness at trials, hearings, and depositions. The role requires strong research, communication, judgment, confidentiality, and travel for testimony.

Supports mortgage servicing transfer transactions from onboarding through closing and post-closing. Responsibilities include preparing and organizing legal documents, maintaining transaction checklists, coordinating closings and stakeholder meetings, tracking counterparty issues, communicating transfer instructions, supporting reporting workflows, reviewing servicer claims, and advising business units on contract interpretation. The role operates under supervision in a fast-paced environment involving varied and complex transaction management duties.

Provides first-tier technical support to internal users, troubleshoots PC and application issues, creates and manages service tickets, assigns escalated incidents according to SLAs, and documents resolutions. Supports the Support Desk Manager with policies, procedures, reporting, and projects. Requires strong communication, multitasking, judgment, Active Directory knowledge, and familiarity with Windows, Microsoft Office, process documentation, and PowerShell.

Acquire, retain, and expand small-business customer relationships across lending, deposits, and treasury management. Source new opportunities through referrals, community organizations, and existing clients; profile customer needs and recommend banking solutions. Serve as a business banking expert for assigned banking centers by coaching employees and supporting business product sales. The role requires relationship development, sales, communication, planning, problem-solving, and safe vehicle operation.

Provides advanced executive and operational administrative support to Aviation and Shareholder Services. Coordinates aircraft scheduling, dispatch, fuel, handlers, catering, ground transportation, provisioning, inventory, shipments, passenger services, vendors, records, aviation expenses, invoices, and usage reporting. Supports urgent, time-sensitive requests 24/7/365, including after-hours, weekends, holidays, and multiple time zones. Performs project coordination, financial processing, hangar and cabin support, and cross-functional communication.

Analyzes and improves business processes, maps workflows, translates requirements into future-state solutions, and builds workflow applications using Decisions, RPA, and other automation tools. Collaborates with business and technical stakeholders through design, testing, UAT, training, and implementation. Coordinates multiple initiatives, timelines, risks, dependencies, and stakeholder communications while supporting process automation and continuous improvement.

Implements and trains business customers on treasury management services, coordinating with sales, relationship managers, bank operations, support teams, and product management. Responsibilities include managing service setup, agreements, billing validation, customer follow-up, product improvement feedback, and remote deposit installations. Requires knowledge of treasury management products, banking operations, compliance, financial processes, and risk management.

Designs, implements, and supports enterprise network infrastructure across data centers, campuses, and remote locations. Manages Cisco routing and switching, Fortinet firewalls and SD-WAN, SASE, Zero Trust networking, cloud connectivity, and VXLAN/EVPN data center fabrics. Troubleshoots complex network issues, supports incident response, documents architectures, evaluates technologies, and collaborates with cybersecurity and infrastructure teams. Provides on-call support in an on-site, regulated banking environment.

Build, configure, test, and refine no-code generative AI agents and automated workflows for business use cases. Translate stakeholder needs into agent instructions, workflow logic, requirements, and success criteria. Gather feedback, validate outputs, improve solution performance, and help business teams adopt AI responsibly. The role requires strong communication, technical aptitude, process improvement skills, attention to detail, and comfort working in a regulated environment.

Monitors and maintains enterprise server, storage, data protection, and virtualization systems. Installs and configures VMware and Windows Server environments, administers Exchange, Active Directory, Microsoft 365, and related infrastructure, and supports enterprise data protection solutions. Participates in a 24/7 on-call rotation, communicates with technical and business users, and works on-site in Oklahoma City. Cloud, Nutanix, OpenShift, service desk, and banking experience are preferred.

Develop and expand commercial client relationships in the Las Vegas market. Originate, underwrite, and close profitable commercial loans ranging from $1 million to $50 million, acquire deposits, manage client portfolios, provide exceptional service, and sell comprehensive commercial banking solutions.

Manage debit card dispute processing and customer support via phone and email, ensure Regulation E and card network compliance, perform risk mitigation, collaborate with partners (Visa, MasterCard, FIS, Datacard), maintain procedures, cross-train, and recommend process improvements.

Manage a portfolio of C&I and CRE clients, oversee credit quality and loan lifecycle, execute account operations, originate commercial loan and deposit opportunities, and coordinate cross-sell advisory with internal partners to deepen client relationships.

Provide support to Portfolio Managers and Relationship Managers, manage loan compliance, generate reports, monitor exceptions, and maintain customer financial files.

Manage the Sales Leadership Program audit lifecycle: aggregate and analyze data, perform audits for policy compliance and control, identify documentation issues, recommend process improvements, reconcile with internal audit, maintain databases and queries, and deliver monthly reports and presentations to Personal Banking senior leadership.

Maintain and support assigned applications, servers and related devices. Provide user support, manage user access/configuration/security/uptime, monitor vendor updates, test upgrades, assist with integrations/customizations, monitor/report systems (including critical/after-hours response), and ensure compliance with vulnerability management, disaster recovery redundancy, and proper handling of sensitive data.