Jobs at Loews Hotels & Co

Performs daily reconciliations across ERP and hotel workflow systems, audits revenue and cash reports, reviews transactions, distributes revenue reports, and prepares monthly journal entries. Ensures accounting accuracy, PCI compliance, confidentiality, and timely service to hotel teams. Requires strong organization, communication, confidentiality, accounting fundamentals, and proficiency with Microsoft Office and financial systems.

Performs general hotel repairs and maintenance across guest rooms, public spaces, meeting areas, and back-of-house facilities. Responds to maintenance requests, troubleshoots electrical, plumbing, HVAC, and refrigeration systems, monitors building operations and energy use, supports inspections and events, maintains tools and supplies, responds to emergencies, and follows safety, environmental, and hotel procedures.

Manage daily front office operations, including guest services, staffing, payroll, scheduling, room allocations, VIP and group arrivals, guest feedback, training, cash handling, billing, audits, and financial reporting. Coordinate with housekeeping, sales, conference, and VIP teams to fulfill guest needs. Serve as Manager on Duty when assigned, address emergencies and conflicts, maintain lobby standards, and support operational efficiency.

Leads multiple hotel food and beverage outlets, overseeing operations, guest satisfaction, staffing, leadership development, inventory, menu pricing, forecasting, purchasing, safety, sanitation, and financial performance. Partners with culinary, purchasing, and hotel teams to improve service quality, control costs, develop menus, and achieve business goals while ensuring compliance with hotel standards and regulations.

Coordinate weekly staffing schedules for hourly team members across multiple hotel properties. Resolve scheduling conflicts, adjust workforce levels, track attendance, maintain compliance documentation, support onboarding and training assignments, and present workforce data to leadership. The role requires strong organization, communication, scheduling-system proficiency, and knowledge of aquatics coverage, safety requirements, labor standards, and dynamic staffing needs.

Supervise front office, front desk, and guest services teams while ensuring efficient service and exceptional guest experiences. Responsibilities include mentoring staff, resolving guest concerns, coordinating room assignments with housekeeping, delivering training, handling inquiries and emergencies, conducting audits, maintaining financial records, analyzing performance metrics, and preparing operational reports. The supervisor also supports hotel service initiatives, attends required training, and works schedules based on business needs.

Manages hotel storeroom, receiving, inventory control, documentation, storage, replenishment, and delivery activities. Supervises team members, verifies incoming goods, monitors par levels, maintains food safety and sanitation standards, manages perishable and liquor inventory, conducts regular inventories, and coordinates package receipt and distribution. Ensures purchasing, requisition, security, and inventory procedures are followed to minimize waste, loss, and product deterioration.

Takes and processes in-room dining orders, guides guests through menu selections, upsells items, coordinates with culinary and room service teams, dispatches deliveries, follows up on guest satisfaction, resolves concerns, maintains order tracking records, and ensures accurate billing and sanitation standards.

Supervise daily food and beverage outlet operations, staff scheduling, service quality, guest satisfaction, inventory, sales, and compliance. Coordinate with kitchen teams, support events and banquets, resolve guest concerns, conduct pre-shift meetings, and assist with recruiting, onboarding, training, and coaching. Monitor waste, portion control, and operational profitability while maintaining food safety and sanitation standards.

Cleans and sanitizes dishes, cookware, utensils, glassware, kitchen equipment, and back-of-house areas. Operates dishwashing equipment, organizes supplies, supports culinary and banquet teams, manages waste disposal, monitors cleaning inventory, reports equipment issues, and follows health, sanitation, and safety procedures. Requires physical stamina, attention to detail, teamwork, flexibility for varying shifts, and the ability to work efficiently in a fast-paced hotel environment.

Leads Front Office, Guest Services, and Housekeeping operations for a hotel. Oversees guest experience, service standards, staffing, training, budgets, forecasting, labor costs, performance metrics, and departmental collaboration. Partners with Revenue Management, Sales, and Conference teams to support room rates, events, promotions, and special requests while driving operational efficiency and team accountability.

Manage the hotel's IT infrastructure, systems, applications, networks, endpoints, and support services. Ensure reliability, security, patching, backups, inventory, and compliance across hotel technology, including PMS, POS, internet, telephony, and guest systems. Coordinate IT projects, vendors, access provisioning, asset disposal, budgets, and incident management while supporting hotel operations and providing 24/7 availability for critical failures.

Performs hands-on hotel maintenance across electrical, plumbing, HVAC, carpentry, and related trades. Responds to maintenance requests, guest concerns, and emergencies; inspects and maintains hotel systems and equipment; safely handles tools and hazardous materials; documents completed work; supports event setup, dispatching, and team operations; and follows safety, environmental, and hotel standards.

Performs general hotel repairs and maintenance across guest rooms, public areas, meeting spaces, and back-of-house locations. Responds to maintenance requests, troubleshoots electrical, plumbing, HVAC, refrigeration, and building systems, assists senior engineers, conducts inspections, monitors energy use, maintains tools and supplies, supports event setups, and follows safety, environmental, and emergency procedures. The role requires flexible scheduling, physical work, and strong communication with guests and team members.

Cleans and sanitizes dishes, cookware, utensils, glassware, kitchen equipment, and back-of-house areas. Operates dishwashing equipment, organizes supplies, manages waste, restocks cleaning inventory, follows health and safety procedures, and supports culinary, banquet, and outlet teams. The role requires physical stamina, attention to detail, teamwork, flexible scheduling, and reliable attendance in a fast-paced hotel environment.

Manages hotel security operations, personnel, inspections, investigations, emergency preparedness, safety programs, loss prevention, equipment, records, training, and coordination with hotel leadership, risk management, and law enforcement. Ensures compliance with applicable laws, OSHA regulations, and company standards while delivering professional, guest-friendly security services. Oversees physical property rounds, CCTV and communications equipment, key control, incident reporting, safety meetings, employee training, and workplace injury investigations.

Patrol the hotel, monitor access and CCTV, respond to emergencies, inspect packages, document incidents, enforce policies, manage lost and found, address safety hazards, and interact professionally with guests and team members. The role also supports health and safety training, operates departmental vehicles, maintains security logs, and communicates safety-related issues to management while working flexible schedules.

The Security Officer patrols the hotel, controls access, monitors CCTV, inspects packages, responds to emergencies, documents incidents, enforces property policies, and manages lost-and-found items. The role interacts professionally with guests and team members, communicates safety concerns to management, supports health and safety training, operates departmental electric vehicles, and attends required training. Flexible scheduling, including nights, weekends, and holidays, is required.

Directs group sales strategy and revenue growth for corporate and association business across national markets. Develops pipelines, secures new accounts, strengthens client relationships, conducts site inspections, presents proposals, negotiates contracts, and collaborates with operations, catering, revenue management, and marketing teams to deliver exceptional events and sustained hotel revenue growth.

Oversee the operation and profitability of all resort food and beverage outlets, including restaurants, bars, lounges, and in-room dining. Lead outlet managers and staff, manage staffing, training, performance, inventory, menus, pricing, labor, cost controls, certifications, and guest service recovery. Collaborate with culinary, purchasing, and hotel leadership to develop concepts, maintain standards, ensure compliance, and improve guest satisfaction.