Jobs at Loews Hotels & Co

Supports high-volume hotel billing operations by preparing invoices, reconciling charges, applying payments, resolving billing disputes, collecting balances, and maintaining aged receivables reports. Provides guidance and quality oversight to the Travel Partner team, ensures PCI and accounting compliance, performs transaction audits, and collaborates with hotel departments and external travel partners to maintain billing accuracy and service standards.

Leads national corporate and association group sales for a luxury resort, developing revenue strategies, managing pipelines, securing new business, strengthening client relationships, conducting site inspections, and negotiating contracts. Partners with operations, catering, revenue management, and marketing teams to deliver exceptional events. Coaches and develops sales professionals while driving accountability, market growth, and alignment with hotel revenue goals.

Provides first-level technical support to hotel and regional support center team members through chat, email, phone, and in-person assistance. Resolves hardware, software, network, IPTV, and VDI issues; installs approved hardware and software; remotely accesses systems; manages ticket follow-up and escalation; maintains computer and peripheral availability and security; and travels among Orlando-area properties. Requires flexible scheduling, including weekends, holidays, and night shifts.

Develop and manage business travel accounts for a luxury hotel, execute targeted sales strategies, build client relationships, pursue leads, meet revenue goals, monitor competitors, and prepare sales reports. The role partners with hotel departments to support guest experience and commercial objectives while representing the brand professionally. Frequent travel is required for sales calls, trade shows, and client meetings.

Leads sourcing projects and contract lifecycles across multiple locations, including RFPs, negotiations, supplier selection, execution, compliance, and performance management. Identifies cost savings, manages supplier relationships, tracks savings and variances, conducts market research, and supports e-bidding, supplier onboarding, and procurement initiatives for hotel operations.

Supports hotel financial operations through cash-box audits, daily bank deposits, petty cash management, receiving and inventory activities, report preparation, license tracking, check processing, client billing coordination, and administrative support. The role also assists the Finance Director with accounting activities, special projects, inquiries, and documentation while maintaining accurate records and following established procedures.

Manages hotel storeroom, receiving, inventory control, documentation, storage, replenishment, and delivery activities. Supervises team members, verifies incoming goods, monitors par levels, maintains food safety and sanitation standards, manages perishable and liquor inventory, conducts regular inventories, and coordinates package receipt and distribution. Ensures purchasing, requisition, security, and inventory procedures are followed to minimize waste, loss, and product deterioration.

The Sales Manager drives hotel revenue by developing client relationships, managing assigned accounts, executing targeted sales strategies, pursuing leads, and meeting sales goals. Responsibilities include conducting outreach and sales visits, monitoring competitors, preparing sales reports, collaborating with hotel departments, maintaining service standards, and representing the brand professionally. The role requires frequent travel for sales calls, trade shows, and client meetings.

Designs, deploys, maintains, and improves enterprise endpoint security solutions. Responsibilities include managing endpoint protection platforms, threat analysis, security event triage, vulnerability remediation, system hardening, compliance reporting, policy development, technology evaluation, project leadership, documentation, and mentoring junior staff. The role collaborates with Security Operations, IT Service teams, leadership, and vendors to strengthen protection against cyber threats.

Designs, deploys, maintains, and improves enterprise endpoint security platforms and controls. Responsibilities include threat analysis, security event triage, endpoint infrastructure tuning, vulnerability management, policy enforcement, compliance reporting, technical documentation, and technology evaluations. The role supports security projects, mentors junior staff, collaborates with IT and leadership, and helps strengthen protection against emerging cyber threats across the enterprise.

Leads multi-state sourcing and contracting initiatives, managing RFPs, negotiations, supplier selection, contract execution, compliance, and vendor performance. Identifies cost savings and process improvements, tracks savings and variances, supports supplier onboarding, and collaborates with hotel operations, Procurement Services, Legal, and Finance. The role also maintains a contract portfolio, manages competitive bidding events, and supports procurement technology implementation for hotel operations and new developments.

Coordinates group billing for hotel events by reviewing contracts, monitoring direct billing, verifying accounts, processing payments, applying concessions, taxes, attrition and cancellation fees, reconciling banquet charges, resolving discrepancies, and maintaining accurate financial records. Collaborates with hotel departments, clients, and financial service teams to support timely collections and cash flow.

Leads HR technology strategy, Workday governance, roadmap development, vendor management, system adoption, and HR-IT solution delivery. Develops enterprise people analytics strategies, workforce dashboards, reporting standards, data governance, and executive insights. Partners with HR, IT, Finance, vendors, and business leaders to optimize HR processes, improve employee and manager experiences, support data-driven decisions, and advise executive leadership. Also leads applicable HR analytics and technology resources.

Leads hotel sales strategy and revenue generation, focusing on group and transient business. Develops client relationships, negotiates proposals and contracts, conducts sales calls and site inspections, and partners with hotel departments to ensure excellent service delivery. Coaches and mentors Sales Managers and Senior Sales Managers while supporting the Director of Sales and Marketing with market development, account management, compliance, and operational priorities.

Manage FF&E contract commitments, purchase orders, change orders and invoice processing in Oracle. Liaise with design teams and 3rd-party purchasing agents, track billings, ensure finance compliance, build preferred vendor and OS&E libraries, and support project managers with FF&E procurement and documentation.

The Director of Group Sales is responsible for driving revenue growth by managing corporate and association group accounts, achieving sales goals, and enhancing market presence through strategic sales efforts and site inspections.