Jobs at Loews Hotels & Co

Drive group and meeting sales for the hotel by building relationships, prospecting new business, conducting site visits and presentations, negotiating contracts, attending trade shows, and meeting revenue goals through targeted market development and collaboration with hotel departments and the NSO network.

Perform multi-trade skilled maintenance (electrical, plumbing, HVAC, carpentry), respond to requests and emergencies, conduct inspections, maintain safety/MSDS compliance, complete documentation, support dispatch and event setup, and uphold hotel policies and guest service standards.

Lead and manage the stewarding department to ensure cleanliness, sanitation, equipment maintenance, inventory control, scheduling, training, and safety compliance for kitchen and banquet operations. Coordinate with chefs, banquet teams, vendors, and purchasing to support service needs, control costs, and uphold health and OSHA standards while fostering team performance and reliability.

Plan and coordinate local travel experiences for hotel guests, curate itineraries and vendor partnerships, and deliver exceptional guest service. Support property and corporate teams to create memorable, locally rooted experiences while promoting hotel amenities and services.

Supervise a stewarding team (15-25 staff) to maintain cleanliness, organization, safety, and equipment in kitchen and banquet areas. Assign and monitor daily tasks, train staff, support banquet setups, manage inventories and chemical counts, assist with receiving and equipment maintenance, ensure compliance with health and safety regulations, and cover leadership duties when senior stewards are absent.

Lead and manage all hotel engineering and maintenance operations, including preventive maintenance, life safety and ADA compliance, inspections, budgeting, capital projects, contractor oversight, staffing, training, recordkeeping, and emergency preparedness to ensure safety, efficiency, and guest satisfaction.

Lead and supervise front office and guest services operations to deliver exceptional guest experiences. Manage staffing, scheduling, payroll tasks, room allocations, training, guest feedback, financial records, reporting, and coordinate with housekeeping and other departments. Handle emergencies and support initiatives to improve service and efficiency.

Lead and supervise food and beverage staff to deliver excellent guest service. Oversee daily outlet operations, monitor quality and presentation, coordinate with kitchen, assist with events and staffing, manage inventory and portion control, ensure health and safety compliance, and provide training and coaching.

Lead and oversee hotel accounting operations, prepare and analyze financial reports (P&L, forecasts), ensure internal controls and compliance, manage audits, direct cash management, supervise accounting staff, support budgeting and capital planning, and serve on the executive committee.

Supports senior leadership and sourcing contract attorney in contract administration, review, tracking, renewals, negotiations, insurance/covenant compliance, and maintaining electronic contract databases. Acts as liaison with auditors, vendors, tenants, JV partners, and corporate legal/risk. Assists with legal expense tracking and reporting deviations for audit.

Maintain cleanliness and sanitation in kitchen and back-of-house areas: wash and sanitize dishes and equipment, operate dishwashers, manage waste, restock supplies, support culinary and banquet teams, follow safety and hygiene procedures, and work flexible shifts.

Oversees guest registration and checkout, supports front desk during peak periods, resolves guest requests and complaints, coordinates with Housekeeping/Engineering/Room Service, monitors room inventory and group reservations, prepares daily reports, conducts line-ups, and ensures adherence to Loews Star Service standards.

Direct and supervise guest services team to ensure high-quality front desk, concierge and telecom services. Manage room types, train staff, handle cash, maintain team relations and provide day-to-day operational leadership with front office leadership.

Perform multi‑trade skilled maintenance (electrical, plumbing, HVAC, carpentry) to ensure safe, efficient hotel operations. Respond to work orders and emergencies, conduct inspections, maintain equipment, document repairs, support events, and follow safety, MSDS, and hotel procedures.

Greet and assist arriving and departing guests, handle and store luggage, provide information about hotel amenities and local attractions, coordinate with hotel departments, ensure guest safety and equipment cleanliness, work varying schedules, and complete required training.

Oversee guest registration and check-out, support Front Desk during peak periods, coordinate with Housekeeping, Engineering, and Room Service, manage reports and room inventory, handle guest requests and complaints, and ensure adherence to Loews Star Service standards.

Lead and supervise front desk and guest services operations, manage scheduling and payroll, oversee room allocations and housekeeping coordination, handle guest feedback and emergencies, implement training, conduct audits and financial recordkeeping, and prepare performance reports.

Support Director of Finance by managing hotel accounting, reporting (P&L, audits), internal controls, payroll/accounts payable, forecasting, budgeting, cash management, audits, staff hiring/training, and ensuring regulatory compliance to meet financial objectives.

Maintain and support the hotels network and PC environment, including switches/routers, Active Directory, POS/PMS and PBX systems. Conduct hardware/software audits and PC inventory, perform cabling and terminations, provide technical support and training, update the intranet, and perform preventative maintenance and reporting to corporate.

Lead daily front office operations, supervise and train front desk and guest services staff, manage scheduling and payroll, handle guest feedback and room allocations, maintain financial records and reports, support guest safety and emergency response.