Teams at Loews Hotels & Co

Leads Front Office, Guest Services, and Housekeeping operations for a hotel. Oversees guest experience, service standards, staffing, training, budgets, forecasting, labor costs, performance metrics, and departmental collaboration. Partners with Revenue Management, Sales, and Conference teams to support room rates, events, promotions, and special requests while driving operational efficiency and team accountability.

Provide frontline IT support to hotel staff via chat, email, phone, or in person. Troubleshoot hardware, software, VDI, IPTV, and basic-to-intermediate network issues. Install and maintain PCs, printers, peripherals, and approved software. Remotely resolve tickets, escalate complex problems, follow up for closures, attend trainings, and travel among Orlando/Apopka properties as required.

Welcomes arriving and departing guests, handles luggage and packages, provides information about hotel amenities and local attractions, transports guests around the property, and supports a safe, clean, well-coordinated guest experience. The role requires strong communication, dependability, flexibility, attendance, mandatory training participation, and the ability to lift more than 75 pounds.