Director of Sales & Marketing

Posted Yesterday
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Tucson, AZ, USA
In-Office
Expert/Leader
Hospitality
The Role
Lead property commercial strategy, develop and execute sales and marketing plans, optimize revenue with pricing and partnerships, manage digital marketing and CRM, recruit and develop sales team, and collaborate with revenue, PR, and area marketing to drive RevPAR and guest engagement.
Summary Generated by Built In

Recognized as an AZ Central Top Workplace, Loews Ventana Canyon Resort offers careers at a luxury resort in Tucson’s Catalina Foothills. Team members create memorable stays for guests seeking relaxation and adventure across 398 guest rooms, five dining outlets, spa, recreation, and event spaces.


Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.


Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.


Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.


What We Offer:

  • Competitive health & wellness benefits, 401(k) & company match
  • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
  • Training & Development opportunities, career growth
  • Tuition Reimbursement
  • Pet Insurance
  • Team Member Hotel Rates, other discounts, perks and more

What We’re Looking For:

We’re seeking a dynamic and results-driven Director of Sales & Marketing to lead the commercial strategy for our property. In this key leadership role, you will shape and execute innovative sales and marketing initiatives, leverage digital and data-driven strategies, and inspire a high-performing sales team. Your leadership will directly impact revenue growth, market positioning, and guest engagement while upholding the service excellence and brand standards that define Loews Hotels.

Who You Are:

  • Strategic Sales Leader: You bring the ability to envision, develop, and execute forward-thinking sales and marketing strategies that drive sustainable revenue growth

  • Influential Communicator: You are a confident communicator and negotiator with a talent for building lasting relationships and influencing outcomes

  • People-Focused Developer: You are committed to coaching, developing, and motivating teams while fostering a culture of inclusion, collaboration, and belonging

  • Digitally Proficient Marketer: You have hands-on expertise in digital marketing, eCommerce strategies, and data analysis to optimize hotel performance and demand generation

  • Veterans and miliary spouses are encouraged to apply

What You’ll Do:

Sales & Marketing Strategy

  • Develop and execute a comprehensive annual strategic business and marketing plan aligned with local market dynamics and hotel objectives

  • Design and implement targeted promotions, packages, and advertising campaigns that enhance guest engagement and drive revenue growth

  • Maintain accurate sales forecasts across all segments, proactively identifying opportunities for performance improvement and market expansion

Revenue Optimization & Market Partnerships

  • Collaborate closely with the Director of Revenue Management to develop pricing strategies that maximize RevPAR and overall profitability

  • Establish and maintain strong relationships with Convention & Visitors Bureaus and key industry partners to support business development efforts

Leadership & Team Development

  • Recruit, train, and motivate the sales team to achieve performance goals while supporting individual growth and career development

  • Foster a collaborative, high-performance environment focused on accountability, excellence, and results

Collaboration & Brand Support

  • Partner with Public Relations and Area Marketing teams to deliver integrated sales and marketing initiatives that support brand visibility and results

  • Perform additional duties as assigned to support overall hotel and commercial objectives

Other Responsibilities

  • Regular attendance in conformance with standards

  • May be required to work varying schedules to reflect business needs

  • Required to attend all mandatory training sessions and meetings

  • Perform other duties as assigned

Your Qualifications Include:

  • Bachelor’s degree in Business, Hospitality Management, Marketing, a related field, or equivalent professional experience required

  • Master’s degree in Hospitality Management or an MBA preferred, but not required

  • Proven experience as a Hotel Sales Director or in a comparable senior sales leadership role, with approximately 10 years of sales management experience

  • Strong knowledge of hotel operations, sales strategies, digital marketing, and revenue management principles, supported by multiple years in the hospitality industry

  • Demonstrated ability to analyze market trends, customer insights, and performance data to inform strategic decisions

  • Established success in negotiation and client relationship management, with the ability to build and sustain long-term partnerships

  • Regular travel required for client meetings, market sales activity, and industry events

  • Experience using hotel management systems (e.g., OPERA)

  • Proficiency with sales and CRM platforms such as Delphi, Salesforce, or similar systems

  • Working knowledge of digital marketing tools and analytics platforms (e.g., Google Analytics, SEO, PPC)

  • Experience with revenue management systems such as IDeaS or Duetto

  • Ability to sit or stand for extended periods and lift up to 20 pounds as needed for events or presentations

  • Willingness to travel up to approximately 50% of the time

  • Certified Hospitality Sales Professional (CHSP) or Certified Hotel Administrator (CHA) certification is beneficial but not required

Who You’ll Supervise:

  • Sales and Marketing Team Members

Skills Required

  • Bachelor's degree in Business, Hospitality Management, Marketing, or related field or equivalent experience
  • Master's degree in Hospitality Management or MBA
  • Approximately 10 years of sales management experience in hospitality or comparable senior sales leadership experience
  • Strong knowledge of hotel operations, sales strategies, digital marketing, and revenue management principles
  • Demonstrated ability to analyze market trends, customer insights, and performance data
  • Established success in negotiation and client relationship management
  • Regular travel for client meetings, market sales activity, and industry events (willingness to travel up to ~50%)
  • Experience using hotel management systems (e.g., OPERA)
  • Proficiency with sales and CRM platforms (Delphi, Salesforce, or similar)
  • Working knowledge of digital marketing tools and analytics (Google Analytics, SEO, PPC)
  • Experience with revenue management systems (IDeaS or Duetto)
  • Ability to sit or stand for extended periods and lift up to 20 pounds
  • Certified Hospitality Sales Professional (CHSP) or Certified Hotel Administrator (CHA)

Loews Hotels & Co Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Loews Hotels & Co and has not been reviewed or approved by Loews Hotels & Co.

  • Parental & Family Support Paid parental leave, adoption assistance, Bright Horizons back-up care, and fertility coverage through WINFertility (lifetime maximum of $25,000) are explicitly offered. These benefits expand support for family-building and caregiving beyond standard hospitality offerings.
  • Healthcare Strength Multiple medical, dental, and vision plan options are paired with mental health resources through an EAP and 24/7 coaching via Headspace Care. This breadth indicates robust core health coverage with accessible wellbeing support.
  • Retirement Support A 401(k) program through T. Rowe Price includes a company match up to 4% with immediate 100% vesting. This structure enhances retirement savings value from the start of employment.

Loews Hotels & Co Insights

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The Company
HQ: New York, NY
4,435 Employees
Year Founded: 1960

What We Do

Loews Hotels & Co is an American luxury hospitality company that owns and operates hotels and resorts across the United States and Canada.

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