Jobs at Lalamove

Lead, hire, and motivate a sales team to exceed goals. Identify prospects, pitch delivery services, build client relationships, analyze sales performance, report weaknesses, improve sales processes, and ensure team KPIs are met. The role requires consultative selling expertise, strong communication and negotiation skills, accountability, and fluency in English.

Acquires and onboards corporate customers, manages sales pipelines and targets, prepares proposals and quotations, conducts outbound lead generation, negotiates contracts, supports sales documentation and payment processes, resolves customer concerns, and monitors administrative processes and reporting. The role is primarily on-site in Parañaque with occasional fieldwork.

Manage and grow a portfolio of business accounts through upselling, cross-selling, product adoption, and retention strategies. Build stakeholder relationships, conduct business reviews, identify churn risks, resolve client concerns, and coordinate internal solutions. Maintain account forecasts, pipeline updates, health metrics, and growth plans while recommending ways to improve logistics efficiency.

Supports public affairs and regulatory compliance for Lalamove Malaysia. Responsibilities include representing the company at consumer and gig worker tribunals, managing ministerial complaints, drafting formal correspondence in English and Bahasa Malaysia, liaising with government agencies, attending policy forums, organizing outreach initiatives, and monitoring legislative and political developments affecting delivery and gig economy operations.

Manages and grows business client accounts by building trusted relationships, delivering solutions, identifying upsell and cross-sell opportunities, negotiating contracts, tracking account metrics, supporting issue escalations, and executing retention programs. The role also develops new business within existing accounts and communicates initiative progress to stakeholders.

Manage corporate accounts and revenue KPIs through upselling, retention, and reactivation. Maintain key customer relationships, conduct customer visits and surveys, coordinate resolution of service and billing issues, and collaborate with Marketing on campaigns. The role also requires handling ad hoc tasks, working with internal stakeholders, and supporting merchant solutions.

Identify and develop new US business opportunities, establish and manage corporate accounts, support and troubleshoot customer app/order issues, analyze customer behavior, nurture client relationships, and exceed individual and team sales targets.

Create static and video marketing assets for the Japanese market, including campaign visuals, social content, web assets, motion graphics, and edited videos. Collaborate with internal teams, agencies, and vendors; adapt creative to local insights; retouch images; and support events and field operations. The role requires managing projects from concept through delivery while contributing to brand awareness and business growth.

Provides application support, troubleshooting, bug fixes, and enhancements using Java and SQL. Delivers L1/L2 IT support for workplace hardware, operating systems, connectivity, and users. Manages accounts, permissions, onboarding, offboarding, equipment inventory, system administration, and technical documentation. The role also supports application testing, debugging, escalation coordination, and ongoing system improvements.

Supports corporate affairs initiatives through public policy research, regulatory and market analysis, stakeholder engagement, internal coordination, and projects involving pioneer technology adoption. The role requires preparing data-supported presentations and written materials, building consensus with external stakeholders, and helping the company navigate policy and regulatory developments across markets.

Leads global information security risk operations, including DLP and UEBA monitoring, data classification, insider-threat audits, incident investigations, violation handling, and security policy development. Partners with Legal, HR, IT, GRC, and international teams to manage data protection compliance, audit-log integrity, risk remediation, employee security awareness, and regulatory requirements under GDPR, CCPA, and PDPA.

Leads Lalamove’s global information security program, daily security operations, compliance execution, and incident response across regions. Manages security teams, implements controls, coordinates with local data protection officers and onshore teams, supports certifications, and ensures consistent policies and requirements across markets. The role also includes hiring, mentoring, documentation, reporting, and strengthening security capabilities across the organization.

Support driver onboarding via phone outreach, answer enquiries, verify documents, maintain accurate records, and participate in rostered weekend/public holiday verification shifts (approx. 1 hour per assigned shift).

Lead enterprise network and cybersecurity operations, including infrastructure deployment, security tool optimization, vulnerability scanning, incident response, risk analysis, hardening, bug bounty coordination, cloud security, authentication, bot management, and threat intelligence. The role also manages security reporting, compliance, recovery procedures, and network defenses across AWS, Azure, Linux, and Windows environments.

Acquire and onboard business customers, maintain a lead pipeline, meet sales targets, negotiate and close partnership contracts, analyze sales and customer trends, manage client relationships, follow sales procedures, and represent Lalamove as a brand ambassador.

Leads enterprise technology risk management, including risk assessments, risk-register maintenance, remediation tracking, executive reporting, AI security governance, audit support, security control testing, ISO 27001 ISMS improvement, and PCI DSS assessments. The role evaluates infrastructure, cloud environments, SDLC practices, and technical vulnerabilities while translating cybersecurity risks into business terms for stakeholders.

Lead and develop a high-performing sales team, drive new customer acquisition and account growth, build scalable sales processes, manage performance through KPIs and reporting, and coach consultative selling, prospecting, negotiation, and closing. The role also involves hiring talent, improving sales execution, and supporting Lalamove’s growth among small, medium-sized, and larger business customers in New York.

Acquire and grow enterprise clients for large four-wheeler delivery services. Responsibilities include inbound and outbound prospecting, client onboarding, customized pricing, relationship management, retention, order growth, campaign management, user education, negotiations, field visits, and performance tracking. The role requires B2B sales experience, strong communication in English and Bangla, independent client management, and proficiency with Microsoft Office 365 and Google Workspace.

Generate and qualify sales leads, onboard business users, negotiate and close partnership agreements, analyze sales and customer data, manage client relationships, follow sales procedures, and represent Lalamove’s brand. The role requires strong communication, presentation, negotiation, sales, customer service, and relationship-building skills, along with proficiency in office productivity tools and familiarity with mobile, web, and CRM technologies.

Generate and qualify sales leads, onboard business users, negotiate and close partnership contracts, analyze sales and demand trends, manage client relationships, follow sales procedures, and represent Lalamove to local business partners. The role requires strong communication, sales, presentation, negotiation, customer service, and business analysis skills.