Jobs at Lalamove

Manage and grow client accounts while acquiring new business. Responsibilities include prospecting, full-cycle sales, revenue forecasting, account expansion, client relationship management, negotiations, CRM and pipeline management, performance analysis, and coordinating solution delivery. The role requires strong commercial judgment, stakeholder management, organization, and resilience in a target-driven environment.

Identify and research B2B prospects, build and manage sales pipelines, onboard business clients, maintain customer relationships, conduct outreach, negotiate contracts, close partnerships, and prepare reports. The role requires strong communication, prioritization, data-driven decision-making, presentation, negotiation, and persuasion skills, along with knowledge of local business conditions and mobile and web technologies.

Manage employee timekeeping, payroll-related data, personal income tax documentation, labor contracts, insurance administration, termination settlements, and HR reports. Support compensation and benefits initiatives, employee communications, policy implementation, salary reviews, performance evaluations, and other HR projects. Ensure accurate documentation, regulatory compliance, timely reporting, and effective coordination with employees and internal teams.

Support Singapore accounting and finance operations by maintaining financial records, processing payments, performing reconciliations, assisting with month-end and year-end close, preparing reports and GST returns, and supporting statutory audits. The role ensures compliance with Singapore accounting standards, tax requirements, and internal policies while coordinating with local Finance and headquarters teams.

Plans, executes, and optimizes digital marketing campaigns for brand awareness, lead generation, and driver and user acquisition. Manages paid advertising, monitors performance, prepares reports, conducts market and competitor research, coordinates with internal and external partners, and supports social media, promotions, and roadshows.

Sell Lalamove’s on-demand delivery and moving solutions to inbound leads, nurture client relationships during the incubation period, assist with lead verification and corporate account creation, and provide after-sales support. The role requires strong communication, relationship-building, CRM proficiency, adaptability, and willingness to work onsite in Parañaque City.

Supports delivery operations by routing and scheduling orders, assigning drivers, monitoring active deliveries, resolving operational issues, and assisting clients. The role requires strong communication, adaptability, independent work, customer service skills, and availability for weekday and weekend morning or evening shifts. Onsite training is provided.

Lead project-based and ad hoc business analyses for Platform Operations, evaluating performance, efficiency, user adoption, regional trends, seasonality, and in-app offerings. Translate ambiguous business questions into structured analytical approaches, identify improvement opportunities, synthesize findings into actionable narratives, and present recommendations to senior stakeholders. The role emphasizes business acumen, consulting, problem-solving, and executive communication over technical data skills.

Acquire and reactivate business clients for two-wheeler delivery services through inbound and outbound sales. Identify prospects, pitch solutions, negotiate, close deals, and onboard merchants across e-commerce, retail, and other sectors. Manage client retention, increase order generation, resolve concerns, track performance, and execute promotional campaigns and customer education. Maintain sales pipelines and reports while collaborating with internal teams to support service delivery.

Engage government authorities, NGOs, business chambers, and other stakeholders to build consensus and partnerships. Monitor public policies, laws, regulations, academic studies, and industry practices affecting the business. Prepare concise write-ups, papers, illustrations, and presentations, coordinate ESG-related internal efforts, and report to the Director of Corporate Affairs.

Supports public affairs and government relations across Thailand by maintaining permits and regulatory documents, representing the company in government engagements, monitoring legislative developments, preparing reports and advocacy materials, and building stakeholder relationships. The role also drafts and edits business correspondence, presentations, memoranda, and reports while providing administrative support to the Public Affairs Manager.

Execute multi-channel marketing campaigns for customer retention, driver recruitment, acquisition, and growth in Turkey. Create localized brand stories, copy, blog content, lifecycle email and app messaging, and social media content. Optimize SEO and GEO strategies, track channel performance, segment audiences, run A/B tests, and improve conversions. Mentor and supervise a marketing intern while collaborating with cross-functional stakeholders and the Marketing Manager.

Coordinate multi-market operational initiatives, maintain centralized dashboards and project logs, standardize reporting and workflows, monitor milestones and risks, escalate bottlenecks, roll out SOPs and PMO playbooks, and audit regional compliance with operational standards.

Own daily platform configurations, business logic settings, incentives, subsidies, and market growth initiatives with high accuracy. Monitor operations and budgets, validate data, maintain SOPs and change logs, and identify execution bottlenecks. Adopt AI, automation, and low-code tools to improve workflows and validation. Liaise between business, market growth, technology, and product teams to translate commercial needs into technical configurations and support cross-functional projects.

Acquire and onboard corporate customers, maintain a sales pipeline, achieve monthly targets, prepare proposals and quotations, sell delivery solutions, negotiate contracts, support customer issues, prepare sales and delivery documents, monitor internal processes, and submit weekly reports.

Drive global user acquisition and activation across paid, owned, and earned digital channels. Support growth strategy, oversee media performance with local teams, develop SEO and ASO initiatives, analyze campaign data, identify new advertising technologies, and lead A/B testing to improve channel efficiency. The role collaborates across markets and teams to optimize campaigns, increase traffic, enhance brand awareness, and deliver measurable acquisition results.

Provides cross-border commercial legal advice, drafts and negotiates SaaS, licensing, vendor, procurement, partnership, and other commercial agreements, and supports disputes and regulatory inquiries. Leads legal AI transformation by automating contract review and intake, developing legal knowledge bases and AI agents, collaborating with Product, Engineering, and IT, and advising on emerging AI and TMT regulations.

Develops SEO content and communication strategies to increase organic traffic, brand awareness, and positive media coverage. Responsibilities include keyword research, content creation, performance analysis, media relations, press events, reputation management, KOL/KOC seeding, campaign planning, budgeting, reporting, and administrative coordination.

Supports the company’s ESG and sustainability strategy by researching trends and best practices, coordinating internal initiatives, collecting and analyzing disclosure data, preparing standards-compliant ESG reports, implementing sustainability programs, and developing materials for stakeholder engagements and external events.

Build and maintain workplace automations using low-code platforms, scripts, APIs, AI tools, and productivity software. Develop workflows, integrations, reporting, document-generation, and knowledge-management solutions. Troubleshoot and monitor deployed automations, document configurations, support business users, and collaborate with IT and InfoSec on authentication, access control, data handling, logging, and approvals. Continuously identify opportunities to improve internal business processes.