Jobs at Lalamove

Provides application support, troubleshooting, bug fixes, and enhancements using Java and SQL. Delivers L1/L2 IT support for workplace hardware, operating systems, connectivity, and users. Manages accounts, permissions, onboarding, offboarding, equipment inventory, system administration, and technical documentation. The role also supports application testing, debugging, escalation coordination, and ongoing system improvements.

Leads driver acquisition, onboarding, engagement, retention, and offline outreach programs across Thailand. Oversees offline presence operations through an Assistant Manager, including driver communications, training, vehicle sticker initiatives, inventory, installations, KPIs, and process improvements. Manages teams and cross-functional projects while supporting driver benefits programs and operational efficiency.

Supports corporate affairs initiatives through public policy research, regulatory and market analysis, stakeholder engagement, internal coordination, and projects involving pioneer technology adoption. The role requires preparing data-supported presentations and written materials, building consensus with external stakeholders, and helping the company navigate policy and regulatory developments across markets.

Analyze business performance, convert data into strategic recommendations, and lead cross-functional initiatives from concept through execution. Build dashboards, KPIs, and performance models; identify efficiency and growth opportunities; conduct market research; and advise senior leadership while partnering with Sales, Marketing, Operations, Finance, and Product teams.

Leads global information security risk operations, including DLP and UEBA monitoring, data classification, insider-threat audits, incident investigations, violation handling, and security policy development. Partners with Legal, HR, IT, GRC, and international teams to manage data protection compliance, audit-log integrity, risk remediation, employee security awareness, and regulatory requirements under GDPR, CCPA, and PDPA.

Leads Lalamove’s global information security program, daily security operations, compliance execution, and incident response across regions. Manages security teams, implements controls, coordinates with local data protection officers and onshore teams, supports certifications, and ensures consistent policies and requirements across markets. The role also includes hiring, mentoring, documentation, reporting, and strengthening security capabilities across the organization.

Support driver onboarding via phone outreach, answer enquiries, verify documents, maintain accurate records, and participate in rostered weekend/public holiday verification shifts (approx. 1 hour per assigned shift).

Lead enterprise network and cybersecurity operations, including infrastructure deployment, security tool optimization, vulnerability scanning, incident response, risk analysis, hardening, bug bounty coordination, cloud security, authentication, bot management, and threat intelligence. The role also manages security reporting, compliance, recovery procedures, and network defenses across AWS, Azure, Linux, and Windows environments.

Acquire and onboard business customers, maintain a lead pipeline, meet sales targets, negotiate and close partnership contracts, analyze sales and customer trends, manage client relationships, follow sales procedures, and represent Lalamove as a brand ambassador.

Leads enterprise technology risk management, including risk assessments, risk-register maintenance, remediation tracking, executive reporting, AI security governance, audit support, security control testing, ISO 27001 ISMS improvement, and PCI DSS assessments. The role evaluates infrastructure, cloud environments, SDLC practices, and technical vulnerabilities while translating cybersecurity risks into business terms for stakeholders.

Lead and develop a high-performing sales team, drive new customer acquisition and account growth, build scalable sales processes, manage performance through KPIs and reporting, and coach consultative selling, prospecting, negotiation, and closing. The role also involves hiring talent, improving sales execution, and supporting Lalamove’s growth among small, medium-sized, and larger business customers in New York.

Acquire and grow enterprise clients for large four-wheeler delivery services. Responsibilities include inbound and outbound prospecting, client onboarding, customized pricing, relationship management, retention, order growth, campaign management, user education, negotiations, field visits, and performance tracking. The role requires B2B sales experience, strong communication in English and Bangla, independent client management, and proficiency with Microsoft Office 365 and Google Workspace.

Manage and grow client accounts while acquiring new business. Responsibilities include full-cycle sales, prospecting, revenue forecasting, account expansion, client relationship management, cross-selling, stakeholder coordination, CRM and pipeline management, and process improvement. The role requires strong commercial acumen, negotiation, analytical, communication, and organizational skills, with experience in sales or account management.

Handles inbound sales leads from follow-up through basic conversion, identifies high-value prospects for escalation, supports corporate accounts with order and after-sales issues, and coordinates fleet, driver arrangements, and compensation processes.

Install stickers on partner vehicles, recruit and retain partners with branded vehicles, increase brand visibility, coordinate initiatives with local teams, and exceed individual and team KPIs. The role requires strong communication, process ownership, initiative, attention to detail, and fluency in English and/or Bahasa Malaysia.

Acquire and onboard business users through outbound lead sourcing, maintain sales pipelines, meet weekly targets, negotiate contracts, manage partner relationships, analyze sales and customer data, implement sales procedures, and represent the brand. The role requires strong communication, sales, presentation, negotiation, relationship-building, technology, and office productivity skills.

Generate and qualify sales leads, onboard business users, negotiate and close partnership agreements, analyze sales and customer data, manage client relationships, follow sales procedures, and represent Lalamove’s brand. The role requires strong communication, presentation, negotiation, sales, customer service, and relationship-building skills, along with proficiency in office productivity tools and familiarity with mobile, web, and CRM technologies.

Generate and qualify sales leads, onboard business users, negotiate and close partnership contracts, analyze sales and demand trends, manage client relationships, follow sales procedures, and represent Lalamove to local business partners. The role requires strong communication, sales, presentation, negotiation, customer service, and business analysis skills.

Supports sales operations through data preparation, CRM data quality, reporting, customer segmentation, and analysis of sales activity, platform usage, churn, target industries, and market dynamics. Assists field sales agents with administrative tasks, coordinates reporting requests, and may support corporate customer onboarding communications. The role requires strong Excel or Google Sheets skills, analytical ability, attention to detail, and organizational discipline.

Support the marketing design team by creating and adapting visuals for social media, digital campaigns, and other channels. Assist with design revisions, typography, layout, campaign visualization, feedback-based improvements, and organizing design files. The role is intended for a student or recent graduate seeking practical graphic design experience.