Jobs at Kone

Acquire new B2B customers for elevator modernization, consult on customer needs, recommend tailored technical solutions, prepare proposals, negotiate commercial contracts, and build long-term client relationships. The role also promotes KONE solutions and requires collaboration, customer service, and market development within the construction and technical services sectors.

Support KONE’s global sustainability reporting and transformation efforts by coordinating external sustainability assessments, contributing to CSRD reporting, and collecting, validating, and analyzing Scope 1, 2, and 3 emissions data. The role may also support sustainability development and compliance projects across functions. Success requires knowledge of sustainability reporting frameworks, strong analytical and communication skills, strategic thinking, collaboration, problem-solving, fluent English, and the ability to manage multiple projects and deadlines.

Lead the technical vision, architecture, development, deployment, and maintenance of enterprise applications across Clinica and Transparency platforms. Manage and mentor engineering teams, oversee delivery planning and quality assurance, collaborate with stakeholders, and advance AI, machine learning, cloud modernization, DevOps, CI/CD, monitoring, and operational excellence initiatives.

Develops customer relationships, grows KONE’s position in assigned markets, generates leads and cross-selling opportunities, and manages the sales process from opportunities through contracts. Ensures accurate order validation and handoff to installation, maintenance, or engineering teams. Maintains customer and opportunity records, reports on sales activity, supports customer satisfaction and complaint resolution, and assists finance with collections.

Develops elevator modernization sales by identifying prospects, conducting customer visits, presenting KONE products, surveying sites, preparing technical proposals and bids, tracking tender status, negotiating contracts, coordinating signatures, and supporting project collection. The role also provides regular bid updates and recommendations to sales management while maintaining strong customer relationships.

Lead supplier quality management activities: audits, supplier approvals, part-approval (PPAP/VDA2), KPI monitoring, corrective actions, and supplier development. Collaborate with sourcing, engineering, factories, and projects to ensure supplier readiness, compliance with quality/safety/environmental standards, and continuous improvement. Support negotiations, quality agreements, and supplier certification; travel up to 30%.

Manage customer complaints and quality metrics, run investigations and root-cause analyses, drive corrective/preventive actions, support audits and continuous improvement, prepare reports, and deliver quality and environmental reporting and training to improve customer satisfaction and reduce defects.

Develops customer relationships and KONE’s regional market position while selling maintenance services. Manages renewals, contract conversions, pricing, sales targets, tenders, quotations, customer satisfaction, complaints, collections, receivables forecasting, CRM records, and sales reporting. Collaborates with internal teams to identify opportunities, coordinate accessories, validate orders, and deliver customized service and product proposals.

Develop and grow strategic customer accounts across North and South London for KONE. Responsibilities include managing sales opportunities, value propositions, national and framework agreements, contract renewals, profitability, customer intelligence, new business development, negotiations, and coordination with service teams. The role requires strong account management, sales, negotiation, communication, networking, problem-solving, and relationship-building skills, with Salesforce, SAP, Microsoft Office, and CRM experience beneficial.

Lead KONE’s Hyvinkää manufacturing site through a major transformation. Responsibilities include overseeing manufacturing operations, budgets, production planning, maintenance, quality, supply chain, sustainability, and workforce development. The role drives Lean Manufacturing, continuous improvement, automation, digitalization, MES, analytics, AI adoption, capital investments, and operational excellence. The director will develop leadership capabilities, manage organizational change, collaborate globally, and improve factory safety, quality, delivery, cost, productivity, competitiveness, and environmental performance.

Partner with business leaders and People & Culture to deploy learning strategy across ANZ. Design, deliver and manage leadership, sales, digital and early careers programs; run logistics, stakeholder engagement, evaluations, and reporting; promote digital and AI-enabled learning; maintain Workday Learning governance and compliance; track metrics and improve capability.

Lead and maintain the safety management system, set safety objectives, run committees, perform audits and risk assessments, investigate incidents, deliver training, support emergency planning, and collaborate with stakeholders to improve workplace safety and compliance.

Lead end-to-end logistics across Australia and New Zealand, overseeing international freight, domestic transport, warehousing, inventory, distribution and final mile. Develop logistics strategies, manage 3PLs and contracts, set governance and KPIs, drive DIFOT/PIFOT improvements, and deliver reporting and analytics to support operational decision-making.

Support commercial strategy by analysing customers, markets, offerings and processes. Build dashboards and visualisations, define KPIs, gather CRM requirements, present insights, and collaborate with data scientists and engineers to deliver analytics-driven recommendations.

Leads complex, high-value key accounts across KONE Americas, driving retention, growth, contract performance, asset planning, and customer satisfaction. Presents account strategies and performance to executives, analyzes financial and market metrics, coaches account teams, and coordinates cross-functional stakeholders. The role directly manages strategic accounts while providing player-coach leadership, standardizing account management practices, and developing team capabilities.

Owns financial reporting integrity, IFRS and statutory compliance, internal controls, audits, and finance governance across KONE’s Southeast Asian entities. Leads regional accounting processes spanning record-to-report, procure-to-pay, treasury, tax, and controls while driving standardization, automation, and transformation. Advises leadership on accounting, regulatory, tax, treasury, cash flow, and foreign exchange matters, and manages international finance teams and external stakeholders.

Manage strategic client relationships across Belgium and Luxembourg while supporting regional sales teams. Responsibilities include mentoring junior account managers, assisting branches, identifying growth opportunities, collaborating cross-functionally, monitoring market and competitor activity, forecasting sales, reporting account performance, and tracking key metrics. The role requires strong communication, negotiation, relationship-building, strategic thinking, and fluency in Dutch, French, and English.

Lead the vision, roadmap, backlog, lifecycle, and continuous improvement of KONE’s engineering simulation platform. Prioritize requirements, guide delivery from discovery through adoption, oversee performance, integrations, releases, support, security, compliance, technical debt, simulation data, licenses, and vendor services. Coordinate engineering, simulation, IT, architecture, vendors, and business stakeholders while improving user feedback, training, communication, and platform adoption.

One-year early-career engineering program providing graduates with hands-on experience on real sites, structured training in elevator and escalator technology, mentorship from KONE professionals, and opportunities to develop technical and leadership skills. The program targets graduates in Mechanical, Power, Mechatronics, or Electrical Engineering with up to two years of experience, curiosity, ownership, and willingness to learn.

Provides technical product expertise for elevator, escalator, and autowalk solutions. Coordinates engineering, costing, specifications, lead times, installation, maintainability, and compliance for standard and non-standard projects. Supports sales, field operations, supply chain, project management, installation, and maintenance teams. Creates layouts, performs energy calculations and traffic analyses, conducts technical site surveys, manages product requirements, supports ordering and documentation, and delivers technical training.