Jobs at Kone

Develop, maintain and deploy CPQ product models for elevators and escalators. Work with R&D to manage product variants, program and test configurations using specified languages and CPQ tools, prepare data and delivery reports, debug CPQ issues from sales, factories and suppliers, and monitor operational KPIs. Role requires cross-cultural collaboration and some travel.

Support deployment of quality strategy and governance. Conduct inspections, testing and audits, analyse data to identify trends, drive continuous improvement, coordinate corrective/preventive actions, and maintain quality records.

Manage and grow customer relationships and territory maintenance-service sales. Drive renewals, contract conversions, pricing and margin, bidding/tendering, quoting (using Nemo), CRM updates, AR follow-up, cross-selling, and customer satisfaction. Coordinate with internal teams to resolve complaints, produce reports, and support training and meetings.

Sell building modernization solutions by developing relationships with property managers, owners, and reps; manage a local territory and projects through completion; collaborate with operations and internal stakeholders; use CRM and solution-selling methods; handle long sales cycles (1-2 years).

Manage regional customer relationships and grow market position; drive maintenance contract renewals and new sales; use CRM and Nemo for pricing, tracking and reporting; coordinate with internal teams to ensure customer satisfaction, handle receivables, prepare bids/tenders, and provide regular sales updates and training.

Manage and grow a local portfolio of distributor customers: build long-term relationships, identify and develop opportunities, close deals to maximize order book profitability, use SAP and Excel for reporting, and travel as needed. Represent KONE and influence stakeholders at all organizational levels.

Manage and grow customer relationships and maintenance contracts in an assigned region. Drive renewals, conversions, and new maintenance sales; meet unit and revenue targets; prepare bids and customized quotations using Nemo; maintain CRM data; coordinate with internal teams to resolve complaints and ensure customer satisfaction; manage receivables and report sales performance.

Drive sales by visiting potential customers to present KONE products, win orders and increase market share. Manage pre-sale services including traffic flow analysis, layout sketches, and tender submissions. Maintain client contact to follow up on bids, report status, provide tender feedback to sales manager, negotiate contracts per policy, oversee contract signing and collection of advance payments.

This role involves developing customer relationships, generating leads, creating solutions to meet customer needs, and ensuring customer satisfaction. The engineer is responsible for managing sales opportunities and contracts, documenting interactions, and coordinating with various teams to drive sales success.

Build and maintain customer relationships, develop KONE's position within accounts, generate and share sales leads, ensure customer satisfaction and resolve complaints, and document and maintain customer contact data.

The Sales Support Engineer coordinates technical solutions, costing, specifications, and compliance for KONE's product offerings, ensuring they meet customer needs. The role includes collaborating with various teams, leading major projects, and providing training and technical support.

Identify and visit potential customers to present KONE products, prepare pre-bid services (traffic analysis, layout sketches), submit and track tenders, report feedback to sales manager, negotiate contracts per policy, arrange contract signing and collect deposits.

The Sales Executive is responsible for developing customer relationships, generating leads, ensuring customer satisfaction, and collaborating with KONE teams to meet sales targets.

Develop and manage customer relationships, grow KONE's position within assigned accounts/market, generate and communicate leads and cross-selling opportunities, resolve customer complaints with internal teams, and maintain accurate customer and contact records.

Design and deliver customized elevator solutions as part of a global engineering team. Lead development projects, create general arrangement drawings, select optimal products, ensure safety and code compliance, consider cost and sustainability, share knowledge, and support R&D, change requests and major projects.

Provide technical engineering support across sales and delivery for lift and escalator projects: produce specifications and AutoCAD layouts, conduct site surveys, manage drawings and materials, liaise with customers and suppliers, ensure compliance with safety and legislation, and hand projects to Operations.

Drive new construction business in Southern Vietnam by identifying leads, managing full sales cycle, delivering tailored elevator/escalator and digital solutions, building stakeholder relationships, coordinating technical input, and ensuring accurate CRM pipeline and handover to operations.

Provide legal advice and risk mitigation for KONE Mexico across labor, procurement, construction, sales, service, compliance, distributorships, manufacturing, regulatory and trade. Draft, review, and negotiate contracts; develop templates and policies; manage litigation and implement legal process improvements. Bilingual in Spanish and English; 5+ years multinational experience.

Field service technician responsible for elevator maintenance, safety, customer communication, on-site risk identification, real-time reporting (e-Optimum), inventory and tooling management, executing planned and unplanned repairs, and contributing feedback for product and process improvement.

Design and document IT product features for contact center solutions (Genesys Cloud/Engage). Translate user needs into technical designs, create backlog items, support implementation, ensure compliance, assist operations during incidents, and coordinate stakeholder validation and training.