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Artificial Intelligence • Enterprise Web • Information Technology • Productivity • Sales • Software • Database
Leads Apollo.io’s EMEA mid-market sales team, owning revenue, conversion, forecasting, and quota attainment. The manager hires, coaches, and develops account executives; builds sales strategies, playbooks, and performance processes; manages key client relationships and high-value deals; and collaborates with Product, Engineering, Marketing, Customer Success, Legal, and Sales Operations on cross-functional initiatives. The role requires working from the London office three days per week and participating in in-person sales kickoffs.
Artificial Intelligence • Enterprise Web • Information Technology • Productivity • Sales • Software • Database
Manage Apollo.io’s EMEA SMB sales team in London, driving revenue growth, quota attainment, customer acquisition, and conversion performance. Responsibilities include hiring, coaching, performance management, sales forecasting, strategy development, client relationship management, contract negotiation, and process improvement. The role partners cross-functionally with Product, Engineering, Marketing, Customer Success, Onboarding, Legal, and Sales Operations while developing playbooks, improving tooling, and leading strategic initiatives.
Artificial Intelligence • Enterprise Web • Information Technology • Productivity • Sales • Software • Database
Provides technical and product support through digital and voice channels, troubleshoots customer issues, escalates complex problems, and maintains knowledge of product updates and integrations. The role manages SLAs and support metrics including resolution time, CSAT, and ticket trends. It also identifies customer feedback patterns, explains technical concepts to non-technical users, and collaborates cross-functionally to improve customer outcomes and support processes.
