Top Operations & Support Jobs in San Antonio, TX

Supervise a remote escrow processing team supporting title and settlement operations across multiple states. Responsibilities include assigning workflows, monitoring workload and production performance, resolving escalations, addressing client and operations inquiries, coordinating vendor issues, communicating process updates, training employees, and supporting recruitment, development, and performance management.

Lead LogiCole system administration for Air Force DMLSS: manage a system administration team, oversee project management, technical support, QA, staffing, scheduling, reporting, and risk. Provide hands-on administration, monitor servers and fiscal processes, support electronic catalogs and strategic sourcing, and protect confidential information.

Coordinates web-based and instructor-led training courses by supporting students, managing rosters and access, monitoring progress, proctoring high-stakes exams, maintaining student records, and producing detailed course reports. Serves as the liaison among students, staff, and customers; helps maintain course documentation and provides feedback on training content. Requires strong communication, organization, collaboration, and deadline-management skills, with availability for a full-time schedule and occasional overtime.

Creates and updates insurance proposal documents using Applied Epic, Microsoft Word, and Adobe PDF. Reviews carrier quotes, enters and verifies quote information, formats deliverables, and troubleshoots missing data, system limitations, workflow barriers, and unclear requirements. Ensures proposals meet accuracy, clarity, client, and organizational standards while staying current on system updates and processes.

Supports commercial strategy and operations through business reviews, reporting, performance analysis, forecasting, competitor research, and cross-functional planning. The intern will analyze customer, merchant, market, and operational data; prepare leadership presentations; improve operating processes; and own a defined strategy or operations project. The role is full-time and onsite, with frequent travel to operational sites, events, communities, and partner locations in selected Texas or Arizona markets.

Provides remote virtual assistant services for multiple business clients, including project management, scheduling, email management, lead conversion, research, data entry, deadline tracking, and adapting to changing priorities. Requires strong communication, independent problem-solving, technology skills, and the ability to manage multiple clients with limited oversight.

Provide VIP customer support as a front-line brand ambassador, resolving escalated telecom issues, documenting interactions in CRM systems, coordinating with internal teams, and transforming negative experiences into positive outcomes. The role requires empathy, clear communication, critical thinking, technical troubleshooting, adaptability, and accurate ticket management in a secure workspace. Responsibilities include addressing billing and product questions, minimizing service disruptions, maintaining customer relationships, and supporting service excellence in a developing program.

Analyze and redesign company-wide business processes, develop process mappings, lead change management and training, deliver documentation and stakeholder communications, and support cross-functional process improvement initiatives to increase efficiency and scalability.

Provide front-desk and administrative support for a campus: manage reception staff, route calls, greet visitors, process admissions inquiries, assist events and assessments, handle data entry, purchase orders, inventory, shipping/receiving, vendor paperwork, and general office supplies and maintenance coordination.

Administer the Viewpoint Vista ERP environment, including users, permissions, configurations, performance, updates, data standards, reports, dashboards, and support. Partner with Finance, HR, Operations, and Project Management to improve workflows and data integrity. Provide Tier 1–3 user support, training, documentation, troubleshooting, testing, and system enhancement coordination across a multi-entity industrial services organization.