Process Engineer - (13348)

InGenesis is currently seeking a Process Engineer to join our team. In this role, you will analyze current business processes (company-wide), analyze and propose process efficiencies and improvements, prepare change management communications and develop/deliver client training and associated documentation. This position works to ensure requirements are met timely and leads the development and refinement of effective business process mapping and change management delivery in collaboration with employees, customers, and other stakeholders. This is a fully remote position.

This position is dependent on contract award.

Job Responsibilities

• Collaborate with team members on project requirements within and across projects.
• Understand business objectives of assigned projects.
• Show interest in adapting to new technology solutions utilized by clients and internally.
• Interact professionally with fellow employees and client.
• Perform other duties as assigned to support departmental and organizational goals.

Qualifications

• General Qualifications:
  • Offer 5+ years of proven experience in a similar role, in any of the following areas: business analysis, process design, training or application support/development.
  • Demonstrated ability to work in a team environment.
  • Proficient in Microsoft Office Word, Excel, Outlook, PowerPoint, and Visio.
  • Experience with VMS applications preferred, including: Fieldglass, PeopleFluent, etc.
  • Staffing industry knowledge and experience preferred.
  • Willingness and aptitude to learn unfamiliar systems, and to stay informed of new technologies.
  • Excellent written and oral communication skills.
  • Strong interpersonal skills, with the ability to communicate with a variety of audiences.
  • Extraordinary attention to detail.
  • Exceptionally self-motivated and directed.
  • Must be comfortable with a fast-paced, entrepreneurial corporate culture and the standards and work ethic consistent with that environment.
  • Bachelor’s Degree required.
• Business Process Qualifications:
  • Lead teams to critically examine, rethink, redesign and drive sustainable performance improvement, including increased efficiency, speed, and scalability.
  • Identifying and solving problems to root cause through application of continuous improvement methodologies.
  • Accountable for effective problem-solving techniques, and the design and management of performance improvement initiatives across the company.
  • Professionally challenge current and/or traditional ways of thinking and lead new ways/approaches.
  • Design detailed end-to-end business processes based on detailed understanding of process drivers and metrics.
  • Prepare detailed workflow designs of ad-hoc processes.
  • Analyze operational data and provide process to identify system/operational problems and solutions.
  • Facilitate education and training of InGenesis staff on business process changes.
  • Participate in cross-functional teams in enterprise IT systems improvement projects.
  • Knowledge of process metrics, process testing, and software quality assurance best practices and methodologies.
• Change Management Qualifications:
  • Lead change management activities focusing on creating and delivering effective communications and associated plan documentation.
  • Design and develop training materials for employees, customers and suppliers.
  • Deliver customized training sessions based on segment, process and audience.
  • Research new training materials and supplies that might enhance our training procedures and provide value to our employees and clients.
  • Responsible for creating and providing internal communication updates to keep stakeholders engaged.

Additional Qualifications (Remote Work Competencies)

• Ability to work independently, manage time effectively, and meet deadlines in a fully remote environment.
• Strong written and verbal communication skills using phone, email, and virtual collaboration tools.
• Detailed-oriented and reliable, with a commitment to accuracy, confidentiality, and quality standards.

Location Restrictions

• This position is available only in approved work locations. The role is not open to applicants who reside in or will perform work in jurisdictions with compensation disclosure requirements that apply to this position. Work location eligibility will be confirmed during the application process.

Physical Requirements

• Frequently required to operate a computer and file and retrieve written documents.
• Physical demands may include but are not limited to standing, sitting, walking, lifting, carrying, reaching, handling, kneeling, crouching, and bending

Equal Employment Opportunity Statement:

InGenesis is an equal opportunity employer committed to fostering a diverse, inclusive, and equitable workplace. We comply with all applicable federal, state, and local employment laws, including recent executive orders, and strictly prohibit discrimination, harassment, or retaliation based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, veteran status, or any other characteristic protected by law.

InGenesis is dedicated to making reasonable accommodations for qualified individuals with disabilities and ensuring that all employment decisions are based on qualifications, merit, and business needs. Please visit our website at https://www.ingenesis.com/careers/site-accommodations for more information.

To learn more about your rights, please refer to the Know Your Rights: Workplace Discrimination is Illegal poster issued by the U.S. Equal Employment Opportunity Commission (EEOC).

Company Statement:

With decades of experience, InGenesis has grown into one of North America’s most trusted Healthcare Services Firms, which includes comprehensive health and workforce solutions. As the industry landscape shifts with new challenges in patient care, quality and compliance requirements, workforce retention, and operational efficiencies, we deliver strategic, data-driven solutions that include redefining workforce management and clinical service delivery. Explore InGenesis to discover how our expertise, innovative strategies, and commitment to excellence are shaping the future of healthcare workforce solutions. Join us in celebrating the professionals who define the next era of healthcare.