Top Operations & Support Jobs in San Antonio, TX

Manage and optimize Salesforce to align Sales and Marketing, build automations and flows, create custom apps/objects, deliver KPI reporting, assess impact of new requirements, and drive projects to completion while communicating across the organization.

The Mitigation Supervisor oversees mitigation projects, manages crews, ensures client satisfaction, and performs hands-on restoration work, coordinating schedules and project documentation.

The MS Office 365 Admin will manage Office 365 environments, troubleshoot technical issues, and provide ongoing support, requiring 5+ years of experience and PowerShell expertise.

Provide client service support to Financial Advisors, act as primary client contact, prepare and deliver accurate client materials, ensure compliance with policies, deepen client relationships by promoting banking offerings, and support day-to-day team activities and coverage.

Provide administrative support to managers and teams, manage calendars, organize meetings and notes, handle expense/time approvals, coordinate travel and onboarding, support project coordination, and maintain confidential information.

Designs and optimizes operational frameworks for Federal Assurance, building Microsoft 365 solutions (SharePoint, Power Platform) to improve workflows, reporting, compliance readiness, and cross-functional alignment. Owns planning and reporting infrastructure, analyzes gaps, implements process improvements, and produces executive-ready materials to support decision-making and audit readiness.

Serve as the front-office point of contact handling reception, phone and email inquiries, visitor logs, mail/shipping, conference room scheduling, and regional office coordination. Oversee inventory, train office coordinators, liaise with IT/Facilities/HR/Finance, support security and emergency response, organize team-building and community activities, and provide administrative support to program staff.

Manage SafeRide Health's relationships with BPO partner sites, align cross-functional teams on standards, monitor SLA and quality performance, drive corrective actions, and ensure compliance with CMS and client requirements.

Provide 24x7 technical helpdesk support for customer-escalated issues in multi-system environments. Troubleshoot Linux systems, network connectivity, file movement and batch processing; create and manage tickets; escalate to L2/L3; coordinate with application support and operations management to restore service.

Provide L2/L3 production support, monitoring, troubleshooting, and root-cause fixes for Oracle Siebel CRM. Support upgrades, repository merges, IRM, deployments across environments, integrations (EAI/Web Services/REST), performance tuning with DBAs, and periodic 24x7 on-call coverage. Document processes and assist release and migration activities.

Lead and coach a 10–15 person contact center team servicing mutual fund and 529 accounts. Manage live-chat and voice channels, ensure quality, compliance, and performance goals, deepen customer relationships, and implement operational improvements. Coordinate licensing requirements and drive team adoption of processes to achieve efficiency and service standards.