Top Customer Success Manager Jobs

The Customer Success Manager ensures clients realize measurable outcomes by optimizing their journey and driving product adoption through engagement, training, and collaboration with sales teams.

Manage post-sales cloud customer relationships for a Cloud Solution Partner program: conduct business reviews, identify cost-optimization, escalate and resolve issues, document processes, define KPIs/SLAs, and ensure high customer satisfaction while steering CSP operations.

As a Customer Success Manager, you will onboard new clients, facilitate their use of the product, expand existing accounts, and improve internal processes.

Drive customer satisfaction, onboarding, training, and retention for VOLT's SaaS platform. Act as customer advocate, provide Tier 1 support, identify expansion opportunities, collaborate with Sales, and travel for implementations, training, and QBRs.

The Enterprise Client Success Manager is responsible for managing client relationships, driving product adoption, providing strategic consulting, and ensuring high client satisfaction and retention through effective communication and collaboration.

The Customer Success Manager will onboard new customers, ensure satisfaction, become knowledgeable about financial advisory needs, and communicate effectively between clients and developers.

The Technical Customer Success Manager will enhance post-sales operations, troubleshoot customer issues, engage proactively for renewals, and collaborate with product teams to ensure customer satisfaction and feedback is integrated into future developments.

Manage complex aviation agreements for Starlink, ensuring contract fulfillment and customer satisfaction while utilizing technical expertise to enhance performance and resolve issues.

The Customer Success Manager will maintain post-sales relationships with strategic customers, ensuring measurable value and successful implementation of ept AI's platform by guiding technical execution and managing customer outcomes.

The Customer Success Manager will onboard clients, guide them through product lifecycles, ensure retention, and foster strong relationships while analyzing data for strategic insights.

Manage a large portfolio of accounts to enhance customer success using data-driven strategies and automation. Focus on engagement and retention by executing playbooks, monitoring account health, and coordinating feedback with internal teams.

The Enterprise Customer Success Manager at Flip will drive customer relationships, optimize product performance, and support implementations for clients primarily in healthcare or ecom/retail sectors.

As a Customer Success Manager, you will implement products, build lasting customer relationships, enhance customer experience, and collaborate with marketing to share success stories.

Manage customer relationships post-sale, drive product implementation, and ensure customer satisfaction, with a focus on deep partnerships and growth.

The Strategic Client Success Manager ensures client satisfaction and retention within a portfolio of strategic relationships, focusing on operational excellence and value delivery. The role involves account management, data-driven performance discussions, and cross-functional collaboration to drive growth and mitigate risks.

The Strategic Customer Success Manager will drive engagement and retention for healthcare clients, ensuring they gain maximum value from Clarium's AI-powered platform through proactive relationship management and cross-functional coordination.

The Customer Success Manager ensures customer satisfaction, drives initiatives for growth, analyzes data insights, and fosters relationships while advocating for client needs internally.

Manage a portfolio of agent customers as their primary contact, drive adoption of Compass tools through 1:1 and group training, provide marketing support and collateral creation, partner on onboarding and launch projects, mentor coordinators, and collaborate cross-functionally to resolve issues and champion agent feedback.

Serve as primary account manager for a portfolio of real estate agents: onboard and train on Compass tools, drive product adoption, provide marketing support and collateral, coordinate with onboarding and marketing teams, support office openings and expansion projects, mentor coordinators, and deliver high-touch, in-office customer experiences.

The Customer Success Manager is responsible for managing a portfolio of accounts, focusing on customer retention, product adoption, and satisfaction within a SaaS healthcare compliance platform.

Manage a portfolio of high-profile healthcare accounts to ensure retention and adoption. Monitor MAUs/WAUs, identify engagement risks, build clinician and admin relationships, drive organic expansion, translate customer needs into product feedback, and apply product updates to improve clinical workflows.

Own retention and success for a portfolio of enterprise healthcare accounts by monitoring MAUs/WAUs, building clinician and admin relationships, intervening on engagement dips, driving organic expansion, advocating customer needs to product, and applying DeepScribe features to improve clinical workflows.

The Enterprise Customer Success Manager drives customer success for major accounts, ensuring value from Relay's platform through strategic engagement and managing complex deployments.

The Customer Success Manager will handle Enterprise Multi-Site accounts in the Hospitality sector, focusing on revenue growth, value realization, and strong customer partnerships while managing relationships across hotel brands and corporate offices.

Lead post-sales onboarding and software configuration, monitor customer health and satisfaction, resolve issues, drive renewals/upsells, build stakeholder relationships, collaborate with Account Executives on demos, and provide ongoing support to maximize product value.