Top Customer Success Manager Jobs

Manage and grow strategic partnerships by ensuring successful onboarding, integration (EHR and enterprise systems), adoption of Circadia's monitoring and predictive analytics, driving partner outcomes, retention, and cross-functional coordination between clinical, product, and engineering teams.

As a Shopify Account Manager at Bask, you will enhance customer experience, own the full customer lifecycle, and analyze engagement metrics while collaborating across teams.

This Customer Success Manager role focuses on strategic partnership with health system executives, improving patient outcomes through AI-driven insights, and driving account retention and growth.

Lead customer implementation, onboarding, and ongoing technical support for a SaaS cybersecurity product. Conduct kickoff calls, monitor support channels, troubleshoot and escalate issues to Engineering, gather product feedback, and partner with cross-functional teams to improve customer experience and ensure customers realize value.

Manage customer relationships for the Goby sustainability platform, onboard customers, drive value and adoption, provide training and demos, collaborate with internal teams to optimize product offerings, and use data and processes to solve problems and retain clients.

The Customer Success Manager ensures customers achieve maximum value from SaaS products by driving adoption, retention, and expansion through engagement and collaboration with various teams.

As a Customer Success Manager, you'll guide clients in adopting Harvey's AI solutions, manage relationships with mid-market clients, and drive engagement while ensuring customer satisfaction and value from the technology.

As an Enterprise Customer Success Manager, you will guide clients in adopting Harvey's AI platform, ensuring integration and maximum value from the technology.

As a Customer Success Representative, you will maintain client relationships by providing retention support, coaching, and resolving issues to improve client acquisition and satisfaction.

Own post-sale customer relationships for TENEX's MDR platform, drive adoption, retention, and expansion. Onboard customers, run business reviews, identify churn risks, collaborate cross-functionally, and travel 10-15%. Provide product feedback and educate customers to maximize security outcomes.

Manage post-sale lifecycle for embedded API and white-label partners, ensuring partner satisfaction and driving revenue growth through effective onboarding, expansion, and contract renewals.

Manage a large portfolio of government SaaS customers using scalable, repeatable onboarding and engagement programs. Drive adoption, retention, and time-to-value through enablement content, lifecycle management, segmentation, data-driven outreach, playbook execution, and cross-functional collaboration to resolve issues and demonstrate platform value.

The Customer Success Manager will oversee onboarding, compliance, operational support, and customer satisfaction for clients while managing multiple projects.

The Technical Customer Success Manager at Sentry ensures customer onboarding, value realization, and drives product adoption by collaborating with stakeholders and advocating for customer needs.

Manage a portfolio of public-sector customers as their strategic partner to drive adoption, engagement, and measurable outcomes. Lead business reviews, build executive and HR relationships, identify risks and expansion opportunities, advocate cross-functionally, and share customer feedback to improve products and experience. Navigate public-sector procurement and budget cycles.

Manage a high-volume book of business for scaled customers, own the post-onboarding lifecycle through renewal, run and refine success playbooks, monitor usage to mitigate churn and find expansion opportunities, and collaborate with Product and Engineering to build tooling and automated workflows.

The Technical Account Manager drives post-sales success, ensuring customer outcomes and satisfaction through proactive guidance, technical problem-solving, and expansion opportunities. They collaborate with engineers and stakeholders to simplify technical concepts and navigate customer needs effectively.

Manage and grow strategic enterprise SaaS accounts for Bynder by driving adoption, delivering measurable ROI, owning success and renewal plans, mapping stakeholders, collaborating on account strategy, and representing customer feedback to product and partner teams to increase retention and expansion.

Own customer success for assigned cloud accounts to drive retention and expansion. Build strong customer relationships, run success and business reviews, manage renewals and escalations, monitor account health, create dashboards and success plans, identify expansion opportunities, and improve adoption and NPS.

Lead and scale the Co-Counsel (attorney) network: manage Account Managers, set supply strategy, define KPIs, drive retention and quality, partner cross-functionally, and build measurement and operating systems to support growth and performance.

The Customer Success Manager at Bluesight builds relationships with healthcare executives, improves product utilization, and ensures customer satisfaction while achieving renewal and growth targets.

The Technical Customer Success Manager will manage client accounts, ensuring satisfaction and handling issues. Must possess strong relationship management and problem-solving skills.

Manage a portfolio of ~20 enterprise Max customers as an executive-facing strategic advisor. Develop Executive Success Plans, conduct business reviews and onsite workshops, drive automation adoption and retention, identify risks, use data to recommend expansions, and partner with specialists and product to deliver measurable growth. ~30% travel.

The Customer Success Manager will develop relationships with key accounts, drive product adoption, monitor customer engagement, and identify opportunities for renewals and upsells, all while providing exceptional customer support.

The Client Success Manager handles client relationships, onboarding, and maximizes service delivery to drive client retention and ROI.