Top Customer Success Manager Jobs

Manage a portfolio of 30–50 commercial mid-market SaaS accounts to drive adoption, retention, renewals, and expansion. Build executive relationships, deliver QBRs, forecast renewals in CRM, identify upsell opportunities, partner cross-functionally on onboarding and product feedback, and travel ~25–30% working US Eastern time.

Own customer onboarding, adoption, health, renewals, and expansion for enterprise accounts. Drive measurable outcomes, conduct QBRs/EBRs, mitigate renewal risk, and relay customer feedback to product and sales teams to increase retention and expansion.

The Commercial Customer Success Manager will manage customer relationships, ensuring value from CodeRabbit's AI-powered platform, handling renewals and expansion, and advocating for customer needs.

Manage a portfolio of health system accounts to drive adoption, retention, and expansion. Build C-suite relationships, lead strategic planning and QBRs, track success metrics, mitigate risks, and partner with product, clinical, and operations teams to improve outcomes and influence roadmap priorities.

Serve as the strategic Customer Success lead for enterprise mortgage clients, owning onboarding, configuration of document extraction models, workflow automation, regulatory compliance mapping, executive relationships, NRR/expansion targets, and product feedback. Coordinate implementation and engineering, run QBRs, maintain CRM hygiene, and drive measurable operational outcomes across origination, underwriting, servicing, and post-close processes.

Manage a portfolio of customers as primary contact, drive adoption and retention, respond to support requests, troubleshoot issues with product teams, identify upsell and renewal opportunities, and provide customer insights to product and engineering.

Manage a portfolio of SaaS customers, build relationships, monitor usage, prevent churn, handle support and troubleshooting, identify upsell/renewal opportunities, and relay customer feedback to product and engineering.

The Client Success Manager will foster client relationships, coordinate project execution, manage inquiries, and identify growth opportunities while collaborating with internal teams.

Manage post-sales customer engagement, including implementation, performance reporting, and renewals. Help clients achieve KPIs and drive satisfaction.

As a Customer Success Manager, you will drive customer success through training and support while managing relationships with farms utilizing ag-tech solutions.

The Customer Success Manager at Orchard Robotics will oversee customer onboarding, training, and support for AI technology, ensuring clients successfully implement and benefit from our ag-tech solutions.

The Customer Success Manager will onboard new customers, create resources, track usage data, hold check-ins, and surface success stories.

Own post-sale relationships for public and private sector accounts, driving adoption, retention, renewal, and expansion. Use data to demonstrate ROI, forecast and mitigate risk, advocate product improvements, and collaborate cross-functionally to maximize account value and growth.

Lead customer success for revenue cycle management (RCM) across MSK/provider partners: onboard customers, manage third-party billing vendors, diagnose and remediate revenue leakage, guide front- and back-end RCM operations, produce monthly performance reports, translate RCM data into executive insights, and inform product through customer feedback.

As a Customer Success Manager, you will build relationships with enterprise accounts, ensure seamless integration into Salesforce, monitor account health, and drive contract renewals.

The Customer Success Manager facilitates support for transitions from sales to active usage, manages customer relationships, drives loyalty, and oversees sales team performance.

As a Strategic Customer Success Manager, you'll manage high-value enterprise accounts, driving retention and growth by building relationships and advocating for customers internally. You'll guide customers in leveraging sustainability data for business transformation, while coordinating internal teams and planning governance with executive stakeholders.

The Customer Success Manager will own client relationships from onboarding to retention, monitor performance, and assist in building internal processes. Proactivity and strong communication skills in a remote environment are crucial.

Manage a portfolio of post-onboarding SMB SaaS clients, build stakeholder relationships, monitor AI agent performance, drive renewals and expansion, run performance reviews using data, identify risks, coordinate handoffs with onboarding, and relay client insights to product and GTM teams.

The Customer Success Manager will drive customer engagement, onboarding, and satisfaction, while ensuring contract renewals and helping clients succeed with Augment's products.

The Customer Success Manager drives customer retention and satisfaction for enterprise clients, ensuring smooth onboarding and effective issue resolution while collaborating across teams to enhance customer experience.

The Customer Success Manager will engage with enterprise finance leaders, driving value from AI solutions and managing customer success initiatives to enhance renewals and partnerships.

The Client Success Manager acts as the primary liaison for clients, ensuring satisfaction and retention through effective communication, campaign strategy, and marketing insights.

The Customer Success Manager will manage client accounts, ensuring value from the InfoSum platform, maintaining relationships, driving renewals, and providing insights to clients.

The Customer Success Manager ensures clients realize measurable outcomes by optimizing their journey and driving product adoption through engagement, training, and collaboration with sales teams.