Top Remote IT Jobs in Wilmington, NC

The role involves designing and developing enterprise-grade software solutions, integrating AI tools, collaborating with teams, and maintaining documentation while enhancing productivity for Yahoo personnel.

Lead a Service Desk team supporting external financial clients; manage daily support operations, escalations, SLAs, and client communications; partner with engineering on incidents and continuous improvement; provide hands-on technical leadership across monitoring, integration, and database tools.

Lead and manage a remote US IT support team to deliver high-quality technical support. Oversee daily operations, SLAs, ticket triage, knowledge base, training, metrics reporting, and escalation for complex issues while coordinating cross-functional initiatives and adopting industry best practices to improve customer satisfaction.

Support and scale internal SaaS infrastructure and Help Desk operations. Build custom automations, API integrations, and dashboards using GCP and scripting. Deploy AI coding tools to accelerate workflows, partner with Security/Compliance on HIPAA/SOC2, maintain device and access management (Intune/MDM), provide remote hardware and conferencing support, and manage hardware/software lifecycle and runbooks.

Provide day-to-day IT support for a globally distributed AI company: triage help-desk tickets, provision and ship laptops, manage Google Workspace, enforce endpoint security and device compliance, run onboarding/offboarding, maintain SaaS seat/license management, support office networking/AV, write runbooks, and contribute to security, infrastructure, and automation projects as the first EMEA IT hire.

Lead subcontract strategy for large federal captures: advise capture leadership, develop multi-tier subcontracting plans, conduct market/supplier research, manage proposal inputs and FAR/DFARS compliance, lead negotiations, identify and mitigate subcontract risks, leverage analytics/AI for supplier performance, brief senior leadership, mentor junior staff, and ensure accurate documentation in source-to-pay and proposal systems.

Lead IT Operations and IT Engineering for enterprise identity, endpoint management, network infrastructure, collaboration tooling, and end-user services. Set strategy, SLAs, roadmaps, and metrics; hire and develop a high-performing team; partner closely with Security, Finance, People, and Legal; drive AI-native automation and productivity tooling; own vendor relationships, budget planning, and major incident escalation and migrations.

Support federal fusion-center style incident intake and analysis for system disruptions, compliance, and intrusion events under Regulation SCI. Provide subject-matter expertise in enterprise IT and network infrastructure, perform high-level systems analysis, and communicate findings to senior stakeholders.

Serve as the primary US IT contact, providing first-line support, managing helpdesk tickets, configuring and imaging devices via Workspace ONE, handling onboarding/offboarding and device lifecycle, maintaining IT asset records, and coordinating office infrastructure with vendors to ensure secure, reliable workplace technology.

Design, develop, deploy, and maintain integrations using Oracle SOA Suite and integration tools. Build and consume SOAP/REST services, implement EDI and file-based integrations, write SQL/PLSQL for data support, troubleshoot production issues, produce technical documentation, and collaborate in an Agile team to deliver reliable integration solutions meeting SLAs.

Provide production support and development for Oracle EBS R12 and Oracle Cloud ERP finance modules. Design, build, and maintain PL/SQL packages, reports, data models, and dashboards; perform root-cause analysis and testing; support integrations (SOA/ODI/WebMethods); manage patching and cloud updates; produce technical documentation and enforce development standards while collaborating with functional teams.

Provide functional support and configuration for Oracle Cloud ERP and Oracle EBS R12 across AR, AP, GL, Projects, Costing, Fusion Tax, and O2C/P2P. Translate business requirements into functional specs, troubleshoot incidents within SLAs, write and tune SQL, manage integrations (OIC, REST/SOAP, EDI), maintain reports (OTBI/BI Publisher), support updates/patching, and produce documentation and training materials.

Design and guide secure, scalable enterprise and cloud architectures (DNS, Azure, AWS, on-prem). Lead cloud migrations, implement monitoring, integrate hybrid environments, present technical briefings, and mentor staff while ensuring security and performance for a mission-focused government client.

Lead IT support operations, ensuring high-quality technical support, vendor management, and IT processes for a remote workforce while improving contributor experience.

Serve as first contact for helpdesk tickets, resolve Tier 1/2 issues across macOS/Windows, manage onboarding/offboarding and hardware lifecycle, lead IT knowledge management (Confluence/Helpdesk KB) with machine-readable documentation for AI assistants, and perform Tier 2 SaaS administration (Okta, Google Workspace, Slack, Atlassian, Intune, Freshservice).

Administer, maintain, and optimize PACS and related imaging systems; support DICOM/HL7 integrations; troubleshoot imaging workflows; coordinate with radiology, cardiology, vendors, and IT to ensure secure, accessible patient imaging and compliance with HIPAA.

Perform IT audits to ensure compliance with regulations and internal policies. Assist planning, execution, and reporting of IT audit engagements including SOX ITGC testing and risk-based reviews. Analyze data to identify control deficiencies, validate remediation, and communicate findings and recommendations to stakeholders. Use data analytics to enhance audit coverage and monitor remediation status.

Participate in a paid remote usability study testing two Figma prototypes for enterprise workflow orchestration and mainframe modernization. Navigate scenarios, compare navigation concepts, think aloud, and provide feedback on usability and layout.

Senior IT leader partnering with Commercial leadership to define and deliver pharma commercial technology strategy, oversee Veeva and digital platforms, lead product launch technology readiness, manage vendors/agencies, ensure compliance and governance, and lead IT teams to deliver scalable, secure commercial applications and digital experiences.

Administer and support IT operations automation for ClaimsXM. Maintain and troubleshoot automation workflows and related infrastructure, collaborate with stakeholders, and ensure systems operate within required US-based work and citizenship constraints.

Design, build, and operate AWS-native AI/ML systems: RAG pipelines, fine-tuned LLMs, and microservices. Implement IaC (Terraform), CI/CD, policy guardrails, and production deployments integrating Bedrock/SageMaker, LangChain, and telemetry for secure, scalable enterprise use.

Lead enterprise application implementations and integrations for electric energy clients. Manage scope, schedule, budget, risks, Agile ceremonies, Azure DevOps artifacts, testing, data migration, vendor coordination, stakeholder alignment, and deployment/transition activities to deliver business value.

Conduct clinical reviews and investigations to detect and prevent Medicare/Medicaid fraud, waste, and abuse. Write and review edits, consult on policy and coding, analyze data to identify risk, respond to CMS requests, and support implementation of pre- and post-payment detection models and edits.

The Lead IT Telecom Architect designs and optimizes Telecom and Contact Center architecture to meet business goals, ensuring security and performance. Responsibilities include strategy development, technology evaluation, system implementation oversight, and stakeholder collaboration.

This is a spontaneous application opportunity where candidates submit their CV and motivation for potential job matches.