Top Remote Jobs in Tallahassee, FL

Drive timely SaaS subscription renewals and expansions by monitoring contract terms, reviewing usage and history, engaging customers, explaining subscription options, and coordinating renewal quotes and ordering documents. Collaborate with Sales, Customer Success, and Accounting to resolve non-routine situations, maintain subscription integrity, and support customer success while managing high-volume workloads and global customer schedules.

Drive national sales and account growth for IT cooling equipment, services, and software. Develop strategic customer relationships, pursue new business, manage channel partners, lead proposals and negotiations, forecast revenue, analyze market trends, and represent the company at industry events. The role requires technical knowledge of HVAC, mission-critical infrastructure, power quality, and data center solutions, along with strong commercial, communication, and relationship-management skills.

Manage inbound customer support tickets, comments, tasks, and emails for key B2B accounts. Resolve standard record retrieval, delivery, billing, and how-to questions within SLAs; identify and escalate technical issues; document tickets and account notes; monitor queue performance; and surface recurring feedback themes. The role also helps build and refine support playbooks and escalation processes in an early-stage SaaS environment.

Manage and grow key customer accounts, develop strategic account plans, achieve sales targets, identify new business opportunities, build customer relationships, tailor solutions, lead contract negotiations, and collaborate with cross-functional teams to drive revenue growth and customer satisfaction.

Owns top-line budgeting, forecasting, strategic planning, and complex financial modeling for revenue, ARR, retention, LTV, and CAC. Reports key metrics to executives and the board, advises go-to-market leaders, improves FP&A and reporting processes, automates analytics, and supports strategic initiatives including M&A and capital raises. Leads, mentors, and develops financial analysts.

Lead live online classes on data center technology for approximately 100 adult learners. Prepare and deliver lessons, answer questions, monitor participation, adapt explanations to varied experience levels, and foster an inclusive learning environment. Collaborate with program staff on scheduling, curriculum and material improvements, document feedback, and support smooth program delivery. The role requires data center or comparable infrastructure experience, technical team leadership, strong Japanese instruction skills, and English communication with internal staff.

Support live remote Supply Chain Analyst training by answering learner questions, facilitating breakout rooms, hosting office hours, grading assignments within seven days, creating video walkthroughs, and submitting weekly program feedback. Participate in onboarding and staff meetings, monitor Pumble channels, and assist the Lead Instructor when needed to ensure learners progress and program quality.

Lead the technical vision and development of Elasticsearch’s core search infrastructure, including indexing, retrieval, query execution, and relevance. Research advances in search systems and algorithms, guide long-term technical roadmaps, collaborate across teams, mentor expert engineers, and contribute hands-on to high-performance distributed software. Serve as a subject-matter authority while driving projects from concept through completion.

Own customer value and adoption plans for a B2B SaaS account portfolio. Build relationships with business and technical stakeholders, connect Mixpanel usage to measurable outcomes and ROI, lead enablement and business reviews, monitor account health, identify expansion and renewal opportunities, triage product issues, and advise customers on AI-enabled product workflows. Collaborate with Account Executives, renewal teams, Product, Engineering, and GTM partners to drive adoption and share best practices.

Administers employee benefits programs with primary responsibility for leave of absence processes. Manages Workday benefits operations, enrollment and eligibility issues, vendor coordination, employee and manager guidance, documentation, communications, issue resolution, and process improvements. Interprets leave policies and applicable programs, partners with third-party administrators, and escalates complex or high-risk cases while supporting accurate, scalable benefits delivery.

Lead qualitative and quantitative UX research for K-12 education platforms, including interviews, surveys, usability testing, competitive analysis, educator panels, and participant recruitment. Translate findings into high-fidelity web designs, interactive prototypes, dashboards, and accessible data visualizations. Collaborate with engineering and leadership while applying knowledge of standards-based grading, classroom workflows, WCAG accessibility, and FERPA privacy requirements.

Lead technical project delivery and roadmap evolution for content authoring platforms. Translate business goals into technical requirements, guide design discussions, manage integrations and data interoperability, and coordinate with vendors and education agencies. Investigate production issues using SQL Server and log analysis, oversee deployments with DevOps and SRE teams, support QA, mitigate technical risks, and maintain technical documentation.

Lead a Salesforce data engineering team to design, deliver, and support Salesforce-to-Salesforce integrations and migrations, data modeling, ETL/transformations, automation, and observability. Manage hiring, performance, and career development; partner with stakeholders; adopt AI/LLM agent tooling to automate workflows and improve data quality; reduce technical debt and document systems and processes.