Top Remote Jobs in Spokane, WA

Own a large portfolio of enterprise customers to drive adoption, retention, and expansion. Proactively build relationships, mitigate churn risk, coordinate cross-functional initiatives, analyze lifecycle metrics, and deliver enablement and growth plays to meet revenue and satisfaction goals. Serve as trusted advisor and reference for customers, leveraging multi-channel communication and presenting to stakeholders to ensure long-term success.

Founding product design role responsible for end-to-end UX for a B2B SaaS behavioral health platform. Design and iterate 0-1 features, prototype and produce pixel-perfect Figma assets, synthesize user research, translate PRDs into production designs, and support marketing/brand design needs.

Lead and scale Yuno's North America sales organization, own full enterprise sales cycle, build C-suite relationships, set targets, negotiate complex deals, collaborate cross-functionally, and feed client insights into product strategy.

Lead North America expansion by owning full enterprise sales cycle for payments solutions: prospecting, negotiating, closing, onboarding, and feeding market insights to Product, Marketing, and Customer Service. Build regional strategy, hit sales targets, and manage relationships with senior decision-makers at enterprise merchants.

Build and deploy AI agents, automations, and integrations to streamline pre-sales workflows (discovery, demos, RFPs, POCs). Map processes, prototype solutions, integrate with CRM/knowledge systems, train users, monitor performance, and iterate for reliability and adoption.

Lead Amazon account strategy and execution to grow revenue and ROI: manage client relationships, optimize advertising (Sponsored Products/Brands/Display), refine listings/SEO, analyze data, troubleshoot platform changes, and collaborate cross-functionally to scale marketplace performance.

Drive outbound prospecting, qualify and close new e-commerce clients (especially Amazon). Manage full sales cycle, track pipeline in Pipedrive, deliver presentations and proposals, negotiate contracts, collaborate with marketing and internal teams, and represent the company at industry events to grow revenue and partnerships.

Lead and scale client services across marketplaces, align Creative and Logistics for integrated delivery, design repeatable protocols to increase LTV and NRR, manage client lifecycle and P&L ($20M+), expand beyond Amazon into other retail channels, build client health scoring and feedback loops, train teams, and partner with Finance/Operations to standardize SOWs and pricing.

Lead end-to-end deployments of AI agents for procurement teams: map customer workflows, configure/test/tune agents, drive adoption and ROI, surface product insights, build implementation playbooks, and identify expansion opportunities while partnering with product, engineering, and sales.

Review and approve retail advertising and communications for compliance with federal, state, FINRA, SEC, and insurance regulations. Research and respond to regulatory inquiries, manage SME review processes, maintain compliance documentation, and advise business units on regulatory impacts.

Provide phone/chat/email technical support for EverHealth SaaS healthcare applications: troubleshoot application, workflow, and configuration issues; document interactions; escalate complex problems; collaborate with Product, Engineering, and Billing; create and maintain knowledge base articles; meet SLA and satisfaction metrics while advising customers on best practices and workflows.

The Staff Software Engineer will design and build user-facing features for clinical AI applications, ensuring quality and security while collaborating cross-functionally.

Lead lifecycle and customer experience marketing programs across growth, onboarding, engagement, retention, and advocacy. Build and execute multi-touch campaigns, segmentation, messaging, and performance tracking. Partner cross-functionally to align communications, run advocacy programs, and use data to optimize retention and engagement.

Prepare and review customer contracts and revenue accounting (ASC 606), perform journal entries, reconciliations, and monthly financial analyses, support GAAP and statutory reporting, lead complex studies, recommend process improvements, and manage competing priorities.