Top Remote Jobs in Spokane, WA

Lead and scale UpCodes’ Customer Success function by managing and mentoring CSMs, building customer health scoring, setting retention and expansion KPIs, creating scalable playbooks and workflows, handling customer onboardings and escalations, and developing reporting dashboards and knowledge resources. The role combines hands-on customer leadership with team hiring, process development, cross-functional collaboration, and strategic planning.

Manage property and casualty claims recovery and subrogation portfolios from investigation through settlement and collection. Evaluate liability, damages, coverage, collectability, and recovery potential; prepare demand packages; negotiate settlements; track legal deadlines; coordinate arbitration, litigation, counsel, experts, and vendors; maintain accurate claims documentation, forecasts, payments, and reconciliations.

Sell RELEX supply chain and retail planning SaaS to enterprise customers across retail, wholesale, manufacturing, and CPG. Manage full sales cycle: prospecting, pipeline management in Salesforce, value-based selling, contract negotiation, and closing with C-level stakeholders while collaborating with internal teams to drive customer satisfaction and growth.

Own and architect core AI pharmacy products, including prior authorization pipelines, Epic integrations, patient communications, and production agentic systems. Build hands-on software using LLMs, RAG, function calling, and evaluation workflows in a regulated healthcare environment. Set engineering standards, make architectural decisions, manage delivery across product milestones, and collaborate across teams to ship reliable solutions that improve pharmacy operations.

Own the product roadmap for AI-enabled data products, lead customer discovery with CPG and foodservice stakeholders, translate insights into requirements and priorities, and guide cross-functional delivery from concept through launch. Develop go-to-market and adoption plans, monitor product performance, manage risks, and communicate business impact. The role requires practical AI and machine learning fluency, strong customer research, commercial product management experience, and 20–30% travel.

Supports insurance compliance for commercial mortgage loans by reviewing policies, certifications, flood coverage, third-party reports, and lender requirements. Communicates with borrowers, brokers, agents, lenders, and internal teams to obtain documentation, identify coverage gaps, prepare compliance assessments, maintain servicing records, and escalate unresolved issues. The role also contributes to audits, waiver preparation, system testing, process improvements, reporting, and AI-enabled workflow enhancements.

Research and analyze cybercriminal activity across dark web and underground platforms, track threat actors and campaigns, produce intelligence reports, maintain covert sources and personas, investigate cryptocurrency and money laundering, and deliver actionable findings to customers. The role also uses OSINT, AI-assisted workflows, and intelligence platforms while contributing to automation and proactive threat research.

Leads Cast AI’s global marketing strategy, organization, budget, and operating model. Owns positioning, demand generation, pipeline, customer acquisition, product adoption, marketing efficiency, and revenue contribution. Builds an accountable, AI-enabled marketing organization spanning product marketing, digital, content, field, partner, lifecycle, customer, and marketing operations. Partners closely with executives, Product, Sales, Customer Success, and Revenue Operations across global markets.

Leads consultative mid-market sales for women's health and family-building benefits. Owns pipeline development, relationship building, solution design, presentations, negotiations, forecasting, and full-cycle closing with employers and benefits consultants. Partners cross-functionally to advance opportunities, gathers feedback for product development, and consistently achieves sales targets. Requires Texas residence, U.S. work authorization without sponsorship, and travel up to 40%.

Administer FMLA, ADA, disability, personal, military, and state-specific leaves from initial request through return to work. Serve as the primary contact for employees, clients, managers, and benefits vendors; maintain documentation, timelines, records, and compliance. Provide leave-policy guidance, resolve routine claims and HRIS issues, coordinate benefit and payroll impacts, manage leave technology data, and report on leave metrics and trends.