Top Remote Jobs in Richmond, VA

Manages RCM client success teams, ensuring exceptional service, client satisfaction, KPI improvement, retention, growth, and long-term relationships. Coaches Enterprise Client Advisors, Client Advisors, and Leads; identifies operational improvement opportunities; and partners with senior leadership to scale assigned specialties and verticals.

Develop and optimize integrated digital customer journeys across websites, content, and media channels. Analyze web analytics, heatmaps, A/B testing, and qualitative insights to identify performance drivers and recommend growth strategies. Partner with paid media, email, events, content, UX, creative, and technical teams to improve digital experiences and conversion paths. Establish KPIs, ROI frameworks, and testing roadmaps while monitoring emerging trends in search, social media, healthcare technology, UX, and AI.

Drive sales by developing and executing strategies to meet targets; build and maintain customer relationships; communicate product value; prepare account and sales activity reports; collaborate with team members and travel as needed to support international operations.

Lead company technology vision and strategy, oversee R&D and deployment of software solutions, build and manage a high-performing engineering team, align technology with business goals, and ensure compliance with relevant laws and regulations.

Drive distribution growth for Faye by developing partnerships with travel advisors, agencies, suppliers, and travel service providers. Build and manage business opportunity pipelines, generate leads, evaluate opportunities, negotiate agreements, and support partners from onboarding through utilization. Represent the company at industry conferences and events while contributing to forecasting, budgeting, and data analysis. The role requires strong communication, relationship-building, independent execution, and domestic and international travel.

Lead and close national strategic partnerships with airlines, OTAs, banks and large travel intermediaries. Own deal strategy and negotiations, position the company as a premier travel insurance partner, and collaborate with product, marketing, operations, and customer success to implement partnerships. Set and drive ambitious revenue targets and accountability for delivering transformative, high-value long-term agreements.

Lead multiple engineering teams supporting onboarding and timekeeping products, including rapidly growing mobile applications. Develop engineering managers and senior technical leaders, guide architecture and delivery, improve quality and delivery speed, and coordinate with Product, QA, architects, and peer engineering teams. Establish scalable mobile practices, observability, incident response, and AI-assisted software development. Operate across distributed teams using the Spotify model of Squads, Tribes, Chapters, and Guilds while driving technical and cultural transformation.

Lead and grow the security operations team to detect, investigate, and respond to threats across endpoints, identity, email, and cloud. Develop SecOps strategy, incident response playbooks, run tabletop exercises, manage SIEM/EDR/email security, drive identity governance, vendor/MSSP relationships, and report security KPIs to leadership.

Manage Workday consulting engagements from assessments through multi-phase transformations. Streamline client processes, oversee project stages, deliver solutions, support implementations, and maintain high customer satisfaction. Collaborate within an innovative Workday practice, apply structured methodologies, provide client presentations and demonstrations, and contribute to RFP responses and white papers. The role requires extensive Workday engagement management or business process improvement experience, ERP expertise, referenceable implementations, and up to 25% travel.

Designs and delivers Workday Financials implementations, including requirements gathering, design sessions, configuration, documentation, testing, go-live, and post-production support. The architect mentors consultants, supports structured project delivery, participates in ERP sales activities, presents solutions to clients, and collaborates with project leadership to improve processes. The role requires Workday Financials certification, expertise in at least two financial pillars, extensive implementation experience, and up to 50% travel.

Supports electronic health record implementation by facilitating classroom, virtual, hybrid, computer-based, scenario-based, and hands-on training for hospital and clinic users. Documents training completion, collaborates with project workstreams, engages stakeholders, and supports go-live readiness and onsite activities. Requires extensive travel, including up to 12-hour onsite shifts, and experience using Oracle Health/Cerner as a clinician, administrator, or end user.

Organise and curate large amounts of raw material: extract key points from transcripts, collate and maintain clean spreadsheets, tag and categorise links and documents, and create findable information structures following or suggesting systems.

Provide part-time remote administrative and operational support: manage Zoom meetings and calendar scheduling, handle email and messages, support live Zoom sessions (tech/help Q&A), maintain Google Sheets, collate notes, organise projects, perform research, and act as a proactive gatekeeper and collaborator to protect the employer's time.

Own the analytical function for a core business area such as growth, product, AI and automation, or strategic partnerships. Define business questions, metrics, reports, experiments, and analyses; surface insights; make recommendations; and drive decisions and execution with cross-functional stakeholders. The role requires independently structuring ambiguous problems, interpreting data, communicating persuasively with leadership, and delivering measurable business impact.

Own the analytical function for a core business area such as growth, product, AI and automation, or strategic partnerships. Define business problems, metrics, reports, analyses, and experiments; surface insights; and drive data-informed decisions with cross-functional stakeholders. The role requires independently structuring data, solving ambiguous problems, communicating findings clearly, and influencing leadership-level decisions using SQL or Python.

Own end-to-end data science for a business unit across growth, product, AI and automation, or strategic partnerships. Define business questions, metrics, reports, analyses, and experiments; generate actionable insights; communicate recommendations; and drive decisions and measurable outcomes with cross-functional stakeholders.

Leads integrated healthcare media strategy across audience segmentation, full-funnel campaigns, paid channels, budget allocation, measurement, experimentation, and optimization. Owns multi-million-dollar media investments, agency and vendor performance, KPI frameworks, attribution initiatives, and cross-functional alignment to improve patient recruitment and engagement. Develops channel roadmaps, test-and-learn programs, market strategies, and standardized campaign planning processes while guiding internal specialists and partners.

Serve as a strategic recruiting partner for clinical research and corporate roles: lead full-cycle recruitment, design sourcing strategies, build talent pipelines, drive recruiting analytics, mentor junior recruiters, partner with stakeholders and marketing, ensure compliance, and improve candidate experience to support growth of clinical research programs.

The Customer Success Manager will enhance provider customer relationships, drive solution adoption, manage customer lifecycle, and promote renewals through strategic guidance and operational excellence.

The Financial Crimes QA Analyst executes the quality assurance program for financial crimes, ensuring consistency, accuracy, and compliance in oversight processes related to BSA/AML, sanctions, and fraud activities.

Owns the retained sanctions program for a regulated financial institution, including remediation, OFAC and watchlist governance, Bridger screening-model oversight, risk assessments, regulatory filings, control documentation, audit support, and OCC examination response. The role partners with Sanctions Operations, Model Risk, Internal Audit, and program managers to maintain compliant screening and sanctions controls across card, acquiring, payments, lending, deposits, and other financial products.

Leads Pathward’s independent BSA/AML and sanctions Quality Control function. Responsibilities include designing QC strategy, risk-based sampling, error taxonomies, calibration, root-cause analysis, governance reporting, remediation tracking, regulatory examination support, and system access controls. The Director manages QC personnel, budget, resources, technology planning, and succession while maintaining independence from production decisions and collaborating with Independent Testing, Second Line, and Internal Audit.