Top Remote Customer Success Jobs in Raleigh, NC

22 Days AgoSaved
In-Office or Remote
Remote Raleigh, NC
Mid level
Mid level
Information Technology • Marketing Tech • Mobile • Software
Manage and grow enterprise client relationships in A2P messaging, ensuring exceptional service, renewals, and identifying growth opportunities.
Top Skills: A2P MessagingCRM
Reposted 22 Days AgoSaved
Remote
Remote Raleigh, NC
Senior level
Senior level
Information Technology • Software
Own retention, renewals, expansion, and value realization for higher-education clients. Build executive relationships, lead strategic reviews, forecast and negotiate renewals, identify upsell opportunities, drive product adoption, translate feedback into product insights, maintain CRM, and represent eRezLife at industry events.
Top Skills: CanvaHubspotMailchimpSalesforceSubskribe
22 Days AgoSaved
Remote
Remote Raleigh, NC
45K-84K Annually
Entry level
45K-84K Annually
Entry level
Software
The Associate Customer Success Manager will support tech-touch customers, ensuring adoption and driving retention through relationship building and product guidance.
Top Skills: Cloud SoftwareCustomer Success ToolsGainsightSaaS
22 Days AgoSaved
Remote
Remote Raleigh, NC
70K-85K Annually
Junior
70K-85K Annually
Junior
Events • Marketing Tech • Software
The Customer Success Manager at Hive manages client relationships, provides email marketing strategies, and ensures customer engagement with the platform. Responsibilities include onboarding and nurturing clients, gathering feedback for product improvement, and crafting customer experience strategies.
Top Skills: Hubspot
Reposted 22 Days AgoSaved
Remote
Remote Raleigh, NC
Internship
Internship
Artificial Intelligence • Other • Sales • Software
Assist in designing and building AI conversation models for customer service, collaborate with stakeholders, and lead model maintenance efforts.
Top Skills: AIBot Design PlatformNatural Language ProcessingPython
Reposted 22 Days AgoSaved
Remote
Remote Raleigh, NC
96K-160K Annually
Mid level
96K-160K Annually
Mid level
Information Technology • Consulting
The Arlo/RLA Customer Success Manager oversees post-election audit product services, optimizing customer onboarding, training, and support processes across various states.
Top Skills: Data Reporting ToolsRisk-Limiting AuditsSoftware Training
Reposted 22 Days AgoSaved
Remote
Remote Raleigh, NC
70K-85K Annually
Mid level
70K-85K Annually
Mid level
Software • Automation
The Customer Success Manager at Bluesight builds relationships with healthcare executives, improves product utilization, and ensures customer satisfaction while achieving renewal and growth targets.
Top Skills: SaaS
Reposted 22 Days AgoSaved
Remote or Hybrid
Remote Raleigh, NC
72K-115K Annually
Mid level
72K-115K Annually
Mid level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager, you will ensure customer success and satisfaction, build strong relationships, drive value and ROI, and manage account health while providing product training and engagement strategies.
Top Skills: GainsightSalesforceServicetitanTableau
Reposted 22 Days AgoSaved
Remote
Remote Raleigh, NC
125K-150K Annually
Senior level
125K-150K Annually
Senior level
Healthtech • Database
Manage and drive success for a portfolio of up to 35 customer accounts in the healthcare sector, ensuring value realization and customer satisfaction.
Reposted 22 Days AgoSaved
Remote
Remote Raleigh, NC
154K-192K Annually
Senior level
154K-192K Annually
Senior level
Healthtech • Database
The Director of Client Success is responsible for building customer relationships, ensuring satisfaction, managing expectations, and leading a team of Client Success Managers to improve client experience and operational excellence.
Top Skills: Cloud-Based TechnologySaaS
Reposted 22 Days AgoSaved
Remote
Remote Raleigh, NC
70K-80K Annually
Mid level
70K-80K Annually
Mid level
Software
Manage a portfolio of mid-market healthcare customers, ensuring retention and expansion by leveraging EHR expertise and driving workflow optimizations.
Top Skills: Customer Success ToolingEhrSalesforce
23 Days AgoSaved
Remote
Remote Raleigh, NC
Senior level
Senior level
Artificial Intelligence • Big Data • Fintech • Machine Learning
The Senior Manager of Customer Success will lead a team of CSMs, driving execution and optimizing customer experience, retention, and adoption while coaching team members and supporting cross-functional initiatives.
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23 Days AgoSaved
Remote
Remote Raleigh, NC
100K-150K Annually
Mid level
100K-150K Annually
Mid level
Artificial Intelligence • Cloud • Analytics • Automation
The Customer Success Manager manages client relationships for Mortgage Cadence, driving renewals and upsell opportunities, educating clients, and ensuring successful implementations.
Top Skills: AIMortgage TechnologySaaS
23 Days AgoSaved
Remote
Remote Raleigh, NC
160K-160K Annually
Senior level
160K-160K Annually
Senior level
Cloud • Security • Software
The Senior Customer Success Manager will lead post-sales engagements for enterprise customers, driving onboarding, support, and customer advocacy while ensuring successful outcomes and product adoption.
Top Skills: AppsecAWSAzureDevsecopsGCPLinuxSecurity InfrastructureVulnerability Management
23 Days AgoSaved
Remote
Remote Raleigh, NC
75K-82K Annually
Junior
75K-82K Annually
Junior
Healthtech • Software
The Customer Success Manager is responsible for managing a portfolio of accounts, focusing on customer retention, product adoption, and satisfaction within a SaaS healthcare compliance platform.
Top Skills: SaaS
23 Days AgoSaved
Remote
Remote Raleigh, NC
120K-160K Annually
Mid level
120K-160K Annually
Mid level
Artificial Intelligence • Hardware • Robotics • Software
The Customer Success Manager will drive customer implementation, retention, and expansion by managing accounts, providing support, and ensuring clients realize the value of Skydio's solutions.
Top Skills: Project Management ToolsSoftware DevelopmentUnmanned Aircraft Systems
23 Days AgoSaved
Remote
Remote Raleigh, NC
Junior
Junior
Analytics
The Client Success Associate supports client needs by collaborating with Client Success Managers, managing projects, analyzing data, and improving processes to enhance client experiences.
Top Skills: ExcelGoogle SheetsVitally
Reposted 23 Days AgoSaved
Remote
Remote Raleigh, NC
76K-95K Annually
Mid level
76K-95K Annually
Mid level
HR Tech • Software
The Customer Success Manager II manages customer relationships, driving platform adoption and retention, while collaborating with various departments to ensure client success.
Top Skills: CRMGainsightHubspotLeave Management SaasSalesforce
23 Days AgoSaved
Remote or Hybrid
Remote Raleigh, NC
Senior level
Senior level
Cloud • Edtech • Marketing Tech • Software
The Customer Success Manager enhances customer experience through support, strategic guidance, and relationship building to drive product adoption and success.
Top Skills: Ai Solutions
23 Days AgoSaved
Remote
Remote Raleigh, NC
80K-120K Annually
Senior level
80K-120K Annually
Senior level
Edtech • Machine Learning • Software • Database
The Customer Success Manager will lead onboarding, maintain relationships, analyze data, facilitate renewals, and gather customer feedback while managing complex district implementations.
Top Skills: ClasslinkCleverGainsightGoogle SuiteSalesforceSftp
Reposted 23 Days AgoSaved
Remote
Remote Raleigh, NC
Mid level
Mid level
Artificial Intelligence • Healthtech • Software • Automation
Manage a portfolio of mid-market and SMB law firms through onboarding and ongoing success, enhancing relationships and identifying growth opportunities.
Top Skills: CRMSaaS
Reposted 23 Days AgoSaved
Remote
Remote Raleigh, NC
Mid level
Mid level
Artificial Intelligence • Healthtech • Software • Automation
The Customer Success Lead will manage enterprise accounts, drive customer adoption, ensure value realization, and oversee onboarding and account health.
Top Skills: GainsightHubspotSalesforce
Reposted 23 Days AgoSaved
Remote
Remote Raleigh, NC
Junior
Junior
Information Technology • Consulting
Manage post-sales customer engagement, including implementation, performance reporting, and renewals. Help clients achieve KPIs and drive satisfaction.
Top Skills: ExcelFreshdeskSFDCZendesk
Reposted 23 Days AgoSaved
Remote
Remote Raleigh, NC
140K-160K Annually
Junior
140K-160K Annually
Junior
Information Technology • Software • Analytics
The Customer Success Manager will oversee a customer portfolio, drive user adoption, manage renewals, and identify expansion opportunities while collaborating with various internal teams to optimize customer success with Nue's products.
Top Skills: Ai ToolsChargebeeSalesforce CpqStripe BillingZuora
Reposted 23 Days AgoSaved
Remote or Hybrid
Remote Raleigh, NC
87K-139K Annually
Mid level
87K-139K Annually
Mid level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
The Enterprise Customer Success Manager is responsible for managing a portfolio of high-touch trade service companies, ensuring customer satisfaction, analyzing engagement data, and promoting up-selling and cross-selling opportunities.
Top Skills: Ai Technology
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