Top Remote Customer Success Jobs in Raleigh, NC

Reposted 14 Days AgoSaved
Remote
Remote Raleigh, NC
115K-145K Annually
Senior level
115K-145K Annually
Senior level
Marketing Tech • Mobile • Software
The Senior Client Success Manager ensures client success post-sale, manages client relationships, develops success plans, and drives renewals and expansion within client accounts.
Top Skills: HarvestJIRATrello
Reposted 14 Days AgoSaved
Remote
Remote Raleigh, NC
Mid level
Mid level
Artificial Intelligence • Software
Customer Success Manager at Sensi.AI responsible for post-sale customer relationships, driving renewals, and ensuring customer satisfaction through expert guidance and relationship building.
Reposted 14 Days AgoSaved
Remote
Remote Raleigh, NC
Senior level
Senior level
Blockchain • Software • Database • Analytics
Own post-sales customer experience for enterprise and developer customers: onboarding, adoption, retention, renewals, expansion, executive alignment, product feedback loops, customer health scoring, playbook development, and advocacy.
Top Skills: BlockchainBlockchain ArchitecturesDeveloper WorkflowsDexsEthereumNftsRpc NodesSaaSSQLStablecoinsWeb3
Reposted 14 Days AgoSaved
Remote
Remote Raleigh, NC
130K-165K Annually
Senior level
130K-165K Annually
Senior level
Healthtech
The Senior Director of Customer Success at Limber Health will manage large client accounts, drive growth through upselling, and lead a team focused on client satisfaction and success.
Top Skills: Digital Health SolutionsEmr Integrations
Reposted 14 Days AgoSaved
Remote
Remote Raleigh, NC
120K-130K Annually
Senior level
120K-130K Annually
Senior level
Artificial Intelligence • Cybersecurity
The Partner Customer Success Manager oversees the post-sales experience for MSSP/MSP partners, driving adoption and enabling value realization with NodeZero, while fostering strategic relationships and contributing to partner resources.
Top Skills: ConfluenceGainsightJIRASalesforce
Reposted 14 Days AgoSaved
Remote
Remote Raleigh, NC
94K-118K Annually
Junior
94K-118K Annually
Junior
Healthtech
The Customer Success Associate will support SMB clients, driving adoption, retention, and expansion of services while managing client relationships and collaborating with internal teams.
Top Skills: ExcelGoogle SuitePowerPointSalesforceZendesk
Reposted 14 Days AgoSaved
Remote
Remote Raleigh, NC
Senior level
Senior level
Food • Logistics • On-Demand • Retail • Software
The Technical Customer Success Manager will own enterprise customer accounts, drive adoption and performance, troubleshoot technical issues, and ensure customer growth and success on Nash's platform.
Top Skills: APIsJIRA
Reposted 14 Days AgoSaved
Remote
Remote Raleigh, NC
Senior level
Senior level
Food • Logistics • On-Demand • Retail • Software
The Technical Customer Success Manager will manage enterprise accounts, driving adoption and performance while collaborating with customer teams to optimize solutions on Nash's platform. This involves troubleshooting, advising, and ensuring customer satisfaction and growth.
Top Skills: APIsPythonSQL
Reposted 14 Days AgoSaved
Remote
Remote Raleigh, NC
Senior level
Senior level
Food • Logistics • On-Demand • Retail • Software
The Customer Success Engineer ensures that enterprise customers successfully integrate and scale on the platform by providing technical guidance, troubleshooting, and performance optimization. They act as the technical owner for customer accounts, supporting solutions design and deployment while analyzing operational KPIs.
Top Skills: APIsIntegrationObservability ToolsWorkflow Engines
Reposted 14 Days AgoSaved
Remote
Remote Raleigh, NC
Senior level
Senior level
Information Technology • Security • Cybersecurity
The Senior Customer Success Manager oversees enterprise customer success, driving renewals, value realization, and executive engagement while managing complex accounts.
Top Skills: Access CertificationsCompliance InitiativesIdentity Governance & AdministrationPrivileged Access ManagementSaaSZero Trust Programs
Reposted 14 Days AgoSaved
Remote
Remote Raleigh, NC
90K-125K Annually
Senior level
90K-125K Annually
Senior level
Healthtech
The Manager, Client Success will drive long-term client success by managing relationships, enhancing product adoption, and leading retention and expansion initiatives across significant client portfolios.
Top Skills: Salesforce
Reposted 2 Days AgoSaved
Remote
Remote Raleigh, NC
Entry level
Entry level
Legal Tech • Software
The Customer Onboarding Specialist is responsible for training and onboarding clients on MerusCase software, maintaining client relationships, resolving inquiries, and enhancing customer satisfaction.
Top Skills: Legal Practice Management SoftwareSaaS
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15 Days AgoSaved
Remote
Remote Raleigh, NC
Senior level
Senior level
Security • Cybersecurity • Automation
Own post-sales journey for enterprise customers: lead onboarding and technical implementation, drive adoption and measurable outcomes, manage account strategy and retention, engage executives, collaborate across Sales, Product, Engineering, and advocate customer needs to influence product direction and expansion.
Top Skills: Cybersecurity
Reposted 15 Days AgoSaved
In-Office or Remote
Remote Raleigh, NC
95K-125K Annually
Mid level
95K-125K Annually
Mid level
Software
As a Customer Success Manager, you will manage post-sale client relationships, drive adoption, reduce churn, and ensure client satisfaction for mid-market customers.
Top Skills: Salesforce
Reposted 15 Days AgoSaved
Remote
Remote Raleigh, NC
90K-115K Annually
Senior level
90K-115K Annually
Senior level
Artificial Intelligence • Machine Learning • Software
The Sr Customer Success Manager - OEM partners with Sales and OEM/ISV customers to drive success with CDK solutions, focusing on defining KPIs and strategic roadmaps, maintaining relationships, and providing product expertise.
Top Skills: SalesforceTotango
Reposted 15 Days AgoSaved
Remote
Remote Raleigh, NC
100K-115K Annually
Senior level
100K-115K Annually
Senior level
Software • Cybersecurity
The Customer Success Manager at CyberSheath oversees customer relationships, coordinates technical projects, identifies upsell opportunities, and ensures customer satisfaction by managing internal teams and processes effectively.
Top Skills: A+Az-900CcnaCismNetwork+Security+
Reposted 15 Days AgoSaved
Remote
Remote Raleigh, NC
135K-150K Annually
Senior level
135K-150K Annually
Senior level
Software
The Senior Director of Customer Success leads the strategy for the department, enhancing the customer journey, retention, and performance standards while collaborating cross-functionally.
Reposted 15 Days AgoSaved
Remote
Remote Raleigh, NC
155K-200K Annually
Senior level
155K-200K Annually
Senior level
Information Technology
The Technical Customer Success Manager ensures the success of strategic customers by managing relationships, driving retention, and shaping customer success strategies. Responsibilities include onboarding, risk mitigation, and championing customer needs while leveraging technical expertise in DevOps and cloud infrastructure.
Top Skills: AWSAzureGCPSQLTerraform
Reposted 15 Days AgoSaved
Remote
Remote Raleigh, NC
95K-130K Annually
Senior level
95K-130K Annually
Senior level
Other
The Customer Success Manager will manage relationships with sports and entertainment venues, ensuring successful deployment and ongoing support for kiosk operations, while proactively monitoring account health and readiness for events.
16 Days AgoSaved
Remote
Remote Raleigh, NC
113K-140K Annually
Mid level
113K-140K Annually
Mid level
HR Tech
Lead end-to-end technical implementations for mid-market and enterprise customers (HRIS, SSO, LMS, APIs). Build AI-powered workflows to automate onboarding tasks, partner with Account Managers for discovery and scoping, troubleshoot integrations with Product/Engineering, maintain implementation playbooks, and create reusable templates and self-serve assets to speed time-to-value.
Top Skills: AdpAi ToolsAPIsHibobHrisLmsRest ApiSaml 2.0SsoWorkday
Reposted 16 Days AgoSaved
Remote or Hybrid
Remote Raleigh, NC
Senior level
Senior level
Software
Optical Customer Success Engineers at Nokia provide expert technical support, foster relationships, and ensure customer satisfaction through proactive services and onboarding support.
Top Skills: Salesforce CRM
Reposted 16 Days AgoSaved
Remote
Remote Raleigh, NC
60K-85K Annually
Mid level
60K-85K Annually
Mid level
Real Estate • Software
As a Customer Success Representative, you will maintain client relationships by providing retention support, coaching, and resolving issues to improve client acquisition and satisfaction.
Top Skills: Communication ToolsCrm Systems
Reposted 16 Days AgoSaved
Remote
Remote Raleigh, NC
90K-100K Annually
Senior level
90K-100K Annually
Senior level
Marketing Tech • Analytics
Support Emiri client deployments by identifying issues, coaching teams, managing communication, and driving continuous improvement in operations and user experience.
Top Skills: AIConfluenceJIRA
Reposted 16 Days AgoSaved
Remote
Remote Raleigh, NC
125K-125K Annually
Mid level
125K-125K Annually
Mid level
Software
The Customer Success Manager will drive customer adoption, support onboarding, and collaborate with internal teams to expand usage of Tines' platform and ensure customer satisfaction.
Top Skills: AIAPIsAutomation
Reposted 16 Days AgoSaved
Remote
Remote Raleigh, NC
Junior
Junior
Digital Media • Marketing Tech • Mobile • Software
The Customer Success Manager will oversee onboarding, compliance, operational support, and customer satisfaction for clients while managing multiple projects.
Top Skills: APIsExcelGoogle SheetsHubspotSalesforceWebhooks
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