Top Remote Jobs in Providence, RI

Lead telephony strategy and hands-on Five9 administration for a 550+ user contact center. Advise on dialer best practices, configure IVR and routing, tune progressive/preview dialers, maintain Salesforce integrations, build supervisor dashboards, and provide daily telephony support during a Six-month contractor engagement.

Perform complex actuarial analyses and TCOC modeling on healthcare claims, maintain savings/ROI methodologies, generate client insights, automate reporting and dashboards, write and review code, and document methodologies for cross-functional stakeholders.

Senior individual contributor who designs, secures, automates, and operates core IT systems. Own identity/lifecycle, AWS-based IT infrastructure, ServiceNow architecture, automations, observability, endpoint management, and Tier 3 incident response. Partner across IT, Security, People, and apps to improve reliability, security, and scale; participate in on-call rotations and support audit readiness.

Lead strategy execution for a divisional transformation by partnering with senior leaders, aligning priorities and resources, driving process improvements, designing planning cadences, enabling cross-functional collaboration, creating executive-level content, and supporting risk, compliance, and budgeting activities to ensure measurable outcomes.

Manage partner-managed recurring revenue with primary focus on renewals and retention. Lead end-to-end renewal orchestration, forecasting, partner health scoring, and risk mitigation. Act as trusted advisor to partners, drive adoption and value realization, coordinate QBRs, escalations, and cross-functional alignment with Channel Account Managers and Enablement.

Lead early-stage GTM experiments for a new product: design and run outbound tests across ICPs and messages, build outbound sequences, instrument attribution, synthesize market and deal signal into positioning, and enable overlay AEs with targeted enablement and reporting.

Lead architecture and delivery of agentic AI infrastructure: multi-agent orchestration, real-time conversational reasoning, retrieval/memory systems, LLM optimization, safety/observability, and secure tool integration. Mentor senior engineers and collaborate cross-functionally to build production-grade autonomous agents for enterprise workflows.

Lead Aurora's operating cadence and strategic GTM initiatives. Partner cross-functionally to identify bottlenecks, build executive-ready analyses and models, and implement data-driven process, systems, and automation solutions including dashboards and AI-enabled workflows.

Lead a team of field experts to drive and implement large-scale operational initiatives across auction sites. Manage project execution, train and support site teams, remove site-specific barriers, coordinate cross-functional resources, and strengthen field-corporate communication to ensure sustainable adoption and operational excellence.

Lead and coach an SMB inside sales/account management team to hit monthly revenue targets. Hire, train, and coach reps; manage KPIs, weekly reporting, call coaching, and sales process improvements. Collaborate with peers and director, present new-product value to clients, and support retention, upsell, and renewals.