Top Remote Jobs in Providence, RI

Manages client billing activities, including invoices, payment reconciliation, change reports, billing inquiries, payroll deduction issues, suspense account reconciliation, and related requests. Coordinates with client payroll deduction specialists and maintains ongoing client communication to ensure billing information is accurate and issues are resolved promptly.

Leads regional voluntary benefits sales by developing broker, agent, consultant, and customer relationships; generating new business; managing pipelines and forecasts; supporting RFPs and solution development; presenting value propositions; coordinating acquisition efforts; analyzing market competition; and partnering with marketing, product development, underwriting, implementation, and account management teams.

Administers and optimizes Amazon Connect and enterprise service center platforms, including routing, queues, IVR workflows, permissions, telephony, digital channels, and conversational AI. Provides production support, incident resolution, vendor escalation, release testing, documentation, and platform monitoring. Partners with Operations, Engineering, Clinical, and Analytics teams to implement configurations, validate reporting, improve workflows, and maintain reliable communication infrastructure.

Build, test, and support AI-powered applications and workflow automations using Microsoft Power Platform, GPTs, agents, APIs, and automation tools. Configure prompts, integrations, and knowledge sources; troubleshoot workflows; conduct testing and UAT; document solutions; support deployments and users; and follow information security practices. The role offers guided development for an early-career engineer with foundational programming, AI, automation, and software skills.

Processes customer account documents and records, handles collections and account-holder inquiries, updates account activity, retrieves settlements, maintains tracking records, verifies state coding, and manages deceased-account requests. Provides timely customer service, resolves or escalates concerns, requests estate documentation, performs appropriate collection activities, and supports reporting and administrative tasks.

Leads strategic storytelling for clinical development pursuits, shaping bid defense presentations, proposals, and customer-facing narratives. Partners with business development, clinical operations, medical, biometrics, proposal teams, and subject matter experts to define win strategies, translate complex information into persuasive messages, establish story architecture, coordinate content, coach presenters, and strengthen competitive differentiation. Maintains narrative frameworks and knowledge assets while managing multiple high-priority pursuits under tight deadlines.

Provides sales operations, CRM administration, commercial analytics, and reporting support. Develops Salesforce dashboards and workflows, analyzes pipeline and forecasting performance, maintains CRM data governance, and improves commercial processes through automation and documentation. Partners with Business Development, Finance, Marketing, Operations, and leadership to deliver actionable insights, resolve data issues, and support account planning, territory management, and performance reviews.

Associate Project Manager responsible for coordinating advertising agency projects from initiation through completion, including timelines, resources, budgets, status reporting, workflow management, risk mitigation, and client-specific regulatory requirements. The role leads meetings, supports account and finance teams, mentors project coordinators, trains new hires, and oversees program budgets of $2–$3 million while ensuring operational efficiency and client satisfaction.

Own the full sales cycle for new commercial business, from outbound prospecting and pipeline generation through consultative discovery, demonstrations, negotiation, and closing. Build relationships with Talent Acquisition and Engineering leaders, use AI and modern sales tools, achieve pipeline and revenue targets, maintain accurate forecasts, and collaborate with Marketing and Sales Development to improve conversion and go-to-market strategy.

Conduct high-volume outbound calls and targeted email outreach to school and district accounts, respond to inbound leads, qualify prospects, book at least five demos weekly, maintain accurate CRM records, deliver scripted product demos, and hand qualified opportunities to sales teams. The role is metrics-driven and includes structured coaching toward a future closing-sales position.

Manages budgeting, forecasting, financial modeling, month-end close activities, profitability analysis, capital planning, and financial reporting for business units. Advises departments on financial impacts, explains performance variances, prepares materials for executives, lenders, and the board, supports audits, and conducts ad hoc analyses. The role also drives process improvements, collaborates cross-functionally, and may lead and mentor finance team members.

Leads communications engineering for major live-production projects, serving as an on-site expert and client liaison. Designs, programs, maintains, and supports intercom systems across mobile units, fly-packs, studios, and facilities. Coordinates with engineering teams, manages system records, develops training materials, tracks project tasks, timelines, and budgets, and provides mobile-unit engineering support. Extensive travel is required.

Leads the development of an agency operations function modeled like a product team. Builds the team, prioritizes internal needs, defines roadmaps, improves workflows and tools, drives adoption, and oversees ongoing reliability and iteration. Partners with operators, developers, founders, and global agencies to create intuitive systems that reduce friction and improve collaboration. Requires strong product judgment, empathy, leadership, systems thinking, and sophisticated understanding of AI.