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Top Remote Customer Success Jobs in Portland, OR
Insurance
The Senior Claims Examiner manages complex insurance claims, analyzes policies, negotiates settlement values, and provides superior customer service. They engage with various stakeholders, monitor claims inventory, mentor junior examiners, and ensure compliance with insurance regulations.
Top Skills:
Insurance
Information Technology • Software
The Technical Editor/Reviewer is responsible for writing, editing, and proofreading documents for the Naval Enterprise Networks contract. This includes ensuring compliance with program standards, managing document version control, and collaborating with technical staff to produce clear presentations and materials. The role requires excellent communication skills and the ability to manage multiple assignments.
Top Skills:
MS OfficeMicrosoft Sharepoint
Healthtech • Software
The Senior Manager, Customer Implementation will lead the implementation consulting team, ensuring effective integration of software solutions within customer environments. This position involves developing implementation strategies, managing team performance, collaborating with cross-functional departments, and ensuring high customer satisfaction through successful software deployment.
Featured Jobs
Edtech
The Veterans Certification Specialist certifies Veteran education benefits, aids students with applications, ensures compliance with federal/state regulations, and provides exceptional customer service. This role involves liaising with various university departments and federal/state offices, maintaining accurate records, and promoting educational benefits to the university community.
Top Skills:
Ellucian ColleagueMS OfficeVa Enrollment Manager
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Food
The Manager, Client Services leads a team dedicated to improving customer satisfaction and equipment uptime. Responsibilities include managing day-to-day operations, providing technical support, analyzing performance metrics, and collaborating with cross-functional teams for process improvement. This role also involves stakeholder engagement and ensuring a supportive work environment for associates.
Legal Tech • Social Impact • Software
The Director of Customer Success will build and lead the Customer Success department, focusing on customer satisfaction, retention, and profitability. Responsibilities include developing customer success strategies, measuring KPIs, collaborating with teams, leading a Customer Success team, and conducting client reviews, while also traveling up to 30% for meetings and conferences.
Semiconductor
As a Technical Adoption Manager, you will assist customers in effectively adopting VMware Cloud Foundation by providing guidance and recommendations. Your responsibilities include collaborating with account teams, assessing technical needs, delivering technology roadmaps, and fostering long-term customer relationships to ensure their success with VMware solutions.
Top Skills:
VMwareVsphere
Healthtech • Social Impact • Transportation • Telehealth
The Device Support Specialist provides exceptional customer service by managing technical support inquiries via phone, email, and help desk systems. The role involves troubleshooting basic technical issues, documenting interactions, and collaborating with team members to resolve customer concerns. Focus is on understanding technology and educating clients about their devices.
Financial Services
As a New Business Case Manager at Pacific Life, you will provide exceptional customer service, operations support, and problem resolution. Your role includes gathering information about products, reviewing customer inquiries, and navigating multiple operational systems to resolve issues efficiently.
Healthtech • Pharmaceutical
The Technical Support Specialist at Vetsource provides technical assistance and customer support for software solutions. Responsibilities include mastering software knowledge, troubleshooting technical issues, implementing solutions, and ensuring effective communication with customers. They need to demonstrate problem-solving skills and document processes accurately.
Top Skills:
SQLWindows
Top remote Companies in Portland, OR Hiring Customer Success Roles
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