Top Remote Customer Success Jobs in Pittsburgh, PA

Lead the Customer Success function by driving retention and satisfaction, managing enterprise customers, and collaborating with Product & Engineering to address customer needs.

The Senior Customer Success Manager fosters relationships with customers, ensuring they realize value from purchased solutions and achieve business outcomes while managing complex accounts.

The Customer Success Manager guides customers through onboarding and product lifecycles, ensuring retention and growth while analyzing data and building relationships.

The Customer Success Associate will guide customers through onboarding, support adoption, manage renewals and upselling, and maintain relationships with key stakeholders.

As a Customer Success Director at Neuron7.ai, you will lead customer onboarding, integration of CRM systems, and advocate for customer needs while ensuring contract renewals and upselling Neuron7 products.

As a Senior Manager of Customer Success Operations, you will optimize systems and processes, build dashboards, enable teams, and drive customer outcomes.

The Relationship Manager will manage day-to-day member operations, improve account health, and enhance client relationships while providing high-quality support and collaborating with internal teams.

The Client Success Manager builds relationships with clients, leads AI adoption, drives product usage, mitigates risks, and facilitates renewals and expansions.

The Customer Success Manager will support customers by resolving issues, onboarding them to Canonical products, and collaborating with teams to enhance user experience.

Lead customer success initiatives for a Healthtech startup, driving retention and expansion while managing a post-sales organization and ensuring compliance with healthcare standards.

The Customer Success Team Lead will manage a team, enhance process efficiency, and ensure high service levels while analyzing key metrics and coaching team members.

The Customer Success Engineer will support customers by addressing requests, debugging issues, advocating for their needs, and improving internal workflows for better service delivery.

The Customer Success Engineer will handle customer requests, debug issues, advocate for users, improve workflows, build relationships, and create documentation.

Lead enterprise-scale SaaS deployments and manage ongoing client success. Translate complex privacy challenges into actionable solutions, track engagement, and drive adoption of AI-enabled features.

The VP of Customer Success & Implementation will lead client delivery of virtual cardiology solutions, ensuring client onboarding, operational success, and patient satisfaction through cross-functional team collaboration and effective management strategies.

Lead and develop a team of Enterprise Customer Success Managers, ensure customer satisfaction, manage business outcomes, and implement best practices.

Manage key client relationships in pharmacy benefit management, ensuring client satisfaction and operational excellence. Lead meetings, track deliverables, and support clients through issue resolution and education.

Lead the planning and execution of customer projects, coordinate with internal teams, manage risks, and ensure quality standards. Provide user training and support to enhance software usage and customer satisfaction.

Lead Client Success initiatives, enhance client satisfaction, demonstrate value through ROI metrics, and report directly to the CEO in Miami office.

As a Customer Success Engineer, you will address customer requests, debug issues, advocate for users, and create documentation while ensuring a superior support experience.

The Senior Client Success Manager leads relationships with key clients, ensuring satisfaction and success while collaborating with internal teams to drive measurable outcomes.

The Senior Director of Customer Success will lead a team, define strategies, and build relationships with major health systems to ensure exceptional client outcomes.

The Director of Support and Customer Success will lead customer experience transformation, drive customer retention and satisfaction, and enhance support operations. Responsibilities include overseeing onboarding, support quality, and strategic initiatives while managing teams and metrics to improve overall customer success.

The Senior Manager, Customer Success will lead a team, developing strategies to enhance customer relationships, drive product adoption, and ensure client satisfaction while identifying growth opportunities.

The Customer Success Associate will engage alumni and current students to generate referrals, collaborate with teams, and manage referral data in the CRM, achieving enrollment targets.