Top Remote Jobs in Nashville, TN

Provide real-time resolution for escalated and high-effort customers via inbound/outbound calls and email. Own customer experiences, document action items, use Five9/Intercom/GSuite/Slack/Asana, share frontline insights, and act as a brand ambassador to improve satisfaction and retention.

Modernize a large fintech platform by building NestJS services and Next.js UIs, migrate transactional data to relational schemas, write comprehensive tests, identify and fix legacy problems, design scalable solutions that coexist with legacy systems, and use AI tooling responsibly to increase engineering velocity.

Own performance observability and testing for a microservices-based AWS SaaS platform. Design and run load/stress tests, analyze logs and metrics, define KPIs and CI/CD performance gates, forecast capacity risks, and collaborate with platform, security, and product teams to prevent customer-facing performance issues.

Own full-cycle enterprise SaaS sales into large acute health systems and IDNs: build executive relationships, create territory and account plans, lead consultative demos and negotiations, develop business cases, coordinate cross-functional teams, and accurately forecast and close high-value platform deals.

Lead and grow a State, Local, and Education sales engineering team to drive technical sales excellence. Hire and coach SEs, refine discovery and PoC processes, create solution proposals and demos, respond to RFPs, and deliver technical presentations to stakeholders to accelerate adoption of Zscaler security solutions.

Manage full sales cycle to win and expand enterprise accounts in light industrial, hospitality, and retail verticals. Prospect, qualify, present value-driven solutions, close new business, and partner with internal teams to drive revenue growth.

Lead the Auto Risk Classification product vision, manage backlog and roadmap, partner with cross-functional squads to deliver integrations with third-party vendors, data ingestion, and business-rules driven underwriting and risk capabilities. Drive KPIs, prioritize features, support Agile ceremonies, remove execution roadblocks, and maintain product health and long-term viability.

Lead and grow the Decision Advantage engineering team to design, build, and ship full-stack mission software. Partner with customers and product teams to deliver analytics, perception assessment, sentiment analysis, and warning systems. Drive technical practices, reusable services, and high-impact product outcomes while mentoring engineers and collaborating cross-functionally.

Lead AI-first product development for a GovCon ERP platform: translate customer and market insights into PRDs, agentic/LLM-enabled workflows, roadmaps, prototypes, and launch-ready features. Partner cross-functionally to measure outcomes, accelerate adoption, ensure compliance, and evolve product practices in a fast, experimentation-driven environment.

Execute multi-channel B2B marketing for a fintech SaaS: run ABM tactics, manage HubSpot, content and asset library, execute events/trade shows, support sales enablement, track marketing metrics and budgets.