Top Remote Jobs in Indianapolis, IN

Leads AI- and data-driven business transformations for Fortune 500 customers using the Celonis Platform. Responsibilities include quantifying ROI, developing executive value narratives, managing complex transformation programs, coordinating stakeholders, improving business processes, building adoption roadmaps, and supporting technical solution development. The role combines management consulting, enterprise technology pre-sales, data analytics, program management, and customer relationship ownership, with a focus on finance, supply chain, and banking use cases.

Supervises Tier 1 and Tier 2 technical support staff in a 24/7 environment. Oversees ticket queues, escalations, SLA adherence, staffing, workload distribution, performance metrics, documentation, and shift coverage. Provides hands-on troubleshooting and collaborates with engineering and product teams on issues and improvements. Coaches team members, identifies training needs, reports support trends, and recommends workflow improvements.

Designs, develops, and maintains ETL/ELT pipelines connecting SAP and other financial source systems to an enterprise budgeting and forecasting platform. Responsibilities include source-system analysis, data mapping and transformation, CDS view and SQL development, data quality validation, reconciliation, troubleshooting, performance tuning, documentation, and collaboration with technical and client stakeholders. The role requires strong SAP data integration expertise, financial data knowledge, and the ability to obtain a Public Trust clearance.

Design, develop, and maintain ETL/ELT pipelines connecting financial source systems such as SAP ERP, General Ledger, and HR systems to a budgeting and forecasting platform. Responsibilities include source-system analysis, data mapping and transformation, CDS and SQL development, data quality validation, troubleshooting, performance tuning, documentation, and collaboration with technical and client stakeholders. The role requires expertise in SAP platforms, financial data structures, reporting, and data integration.

Designs, develops, and maintains ETL/ELT pipelines connecting financial source systems such as SAP and HR systems to budgeting and forecasting platforms. Responsibilities include source-system analysis, data mapping and transformation, CDS views and SQL development, data quality assurance, reconciliation, performance tuning, troubleshooting, documentation, and collaboration with technical and client stakeholders.

The GRC Analyst will operate and improve security compliance programs across SOC 2, ISO 27001, NIST, and FedRAMP. Responsibilities include risk and control assessments, audit readiness, evidence collection, remediation tracking, policy management, third-party risk, customer security questionnaires, and maintaining GRC systems. The role partners with technical and business teams, researches requirements, and uses cloud-based tools, AI, and automation to make compliance processes more scalable.

Provides security operations and technical support for MDR customers, including alert investigation, incident response support, log analysis, remediation validation, endpoint onboarding, platform administration, compliance reviews, and security advisory guidance. The role troubleshoots MDR technologies, documents findings and runbooks, supports escalated DFIR investigations, and collaborates with technical account managers, MDR teams, and customers.

Provides general administrative and clerical support, including communications, scheduling, document preparation, data entry, record keeping, filing, office supply coordination, travel arrangements, and task follow-up. The role supports management and staff, maintains confidentiality, coordinates across departments, and helps keep office operations organized and accurate in office, remote, or hybrid environments.

Enters, updates, verifies, and maintains company records across databases, spreadsheets, and business systems. Reviews documents, corrects discrepancies, processes forms and invoices, organizes electronic and physical files, and retrieves information for authorized personnel. The role requires accuracy, confidentiality, strong computer and typing skills, organization, communication, and the ability to meet productivity and deadline requirements while assisting with general clerical tasks.

Provides customer support across phone, email, chat, and other channels. Responsibilities include answering questions, processing orders, resolving complaints, handling account and billing concerns, maintaining interaction records, escalating complex issues, and coordinating with internal departments. The role requires professional communication, accurate documentation, problem-solving, confidentiality, and meeting service and productivity standards in an office, remote, or hybrid environment.

Generates qualified sales pipeline across a defined U.S. territory through personalized outbound prospecting. Responsibilities include researching target accounts, creating multi-channel sequences, qualifying inbound and marketing leads, booking productive meetings, maintaining Salesforce records, coordinating with ABM marketing, and partnering with account executives on territory strategy and handoffs.

Implements, configures, deploys, and supports software platforms and HL7 interfaces. Troubleshoots operating systems, databases, VPN connectivity, and application integrations; manages customer support tickets, SLAs, documentation, and implementation timelines. Advises customers on technical requirements, collaborates across teams to improve reliability, and participates in an on-call rotation.

Own the technical sales process across discovery, demonstrations, proof-of-value engagements, solution architecture, competitive deals, RFPs, and technical close. Partner with Account Executives, Engineering, and Customer Success while supporting escalations and building sales enablement assets. The role requires strong networking, cloud, Linux, scripting, identity, cybersecurity, and pre-sales expertise, with occasional customer travel and a hybrid schedule in Utrecht.

Owns a portfolio of enterprise accounts, building strategic customer relationships and measurable success plans. The role drives adoption, retention, expansion, and pipeline contribution through proactive account strategies, risk mitigation, executive engagement, and collaboration with Sales, Renewals, Services, Support, and Product. The CSM translates complex SaaS capabilities into customer value, tracks SMART goals and health metrics, manages account risks, and identifies expansion opportunities.