Top Remote Customer Success Jobs in Indianapolis, IN

Senior Customer Success Manager responsible for proactive customer communication, business reviews, renewals, and service opportunities. Acts as customers' trusted advisor, identifies opportunities for success, and collaborates with internal teams. Develops client relationships, drives advocacy, and ensures service quality. Collects feedback, supports projects, and optimizes customer health. Requires 8 years of client-facing experience in the financial industry. Bachelor's degree required.

Handling new business and renewal rating transactions, reviewing business transactions for accuracy, gathering data for underwriting decisions, and providing support to underwriters.

The Clinical Quality and Training Specialist will be responsible for implementing clinical training and quality processes, conducting audits, coaching team members, and providing reporting on performance.

As a Customer Success Manager, Mid Market at Deputy, you will manage the success for a portfolio of high-growth mid-market customers by enabling them to achieve desired business outcomes and building strong relationships with the Deputy platform. Responsibilities include preventing churn, driving adoption, and advocating for customers internally to improve satisfaction.

The Compliance Support Specialist will provide support for escalated issues related to labor laws and fair work legislation. They will collect and interpret data, analyze results, and ensure compliance within Deputy's software. The role requires troubleshooting skills, attention to detail, and the ability to work efficiently with minimal supervision.

As an Engagement Specialist at Mainstay, you will implement features that help partners and end users on the Engagement Platform. Responsibilities include planning learner communications, analyzing platform performance, and supporting customer growth. Requires at least two years of higher-education experience and strong communication skills.

As a Customer Success Manager at Mainstay, you will play a critical role in driving growth, innovation, and expansion by managing partner relationships to ensure maximum value from products and services. Responsibilities include developing partnership strategies, managing relationships, tracking performance, and leading negotiations.

Customer Success Manager at Zayo, responsible for managing customer relationships, analyzing data, conducting business reviews, onboarding, and identifying growth opportunities. Requires 5+ years experience in Telecom and customer success roles, excellent communication skills, and proficiency in Microsoft Office.

As a Customer Success Manager at Zayo, you will analyze lifecycle data, manage customer goals, and accelerate customers through their lifecycle journey. You will handle customer onboarding, revenue risk assessment, renewal, and upselling, while maintaining a focus on providing excellent customer experience. Minimum of five years experience in the Telecom industry and customer success role required.

The Senior Benefits Specialist at Inspira Financial is responsible for managing and administering the firm's benefits and retirement programs, serving as a liaison between the broker and carriers, providing escalated support for employee benefit matters, and leading the open enrollment process. Duties include administering various employee benefit plans, overseeing compliance requirements, managing benefit policies, and serving as an escalation point for the Benefits Specialist.