Top Remote Jobs in Indianapolis, IN

Designs, deploys, manages, and secures enterprise Windows endpoints using Intune, SCCM/MECM, Azure Virtual Desktop, Group Policy, and Active Directory. Leads Windows provisioning, Autopilot deployments, software packaging, desktop imaging, patch management, endpoint hardening, compliance, troubleshooting, and lifecycle operations across distributed environments.

Lead and mentor a small software engineering team while setting technical direction, facilitating Agile processes, writing maintainable code, and owning software delivery from requirements through maintenance. Architect reliable databases and secure, scalable AWS cloud infrastructure using infrastructure as code. Ensure healthcare data compliance with HIPAA and HITRUST and guide system architecture, API design, security, scalability, and CI/CD practices.

Leads AI-driven customer success strategy, scaling onboarding, engagement, health checks, retention, adoption, and expansion through automation and digital journeys. Owns predictive churn modeling, AI-generated campaigns, in-app orchestration, customer segmentation, KPI dashboards, and cross-functional implementation. Drives organizational change, stakeholder enablement, and continuous improvement while building the foundation for a future customer success leadership team.

The Customer Success Manager uncovers customer needs, risks, and expansion opportunities through stakeholder conversations and data analysis. They lead adoption programs, retention strategies, risk mitigation plans, executive business reviews, health forecasting, and customer advocacy. The role partners cross-functionally with Support, Services, Product, Sales, and partner teams to improve customer outcomes, renewal readiness, engagement, and expansion. It also contributes to scalable success processes and requires regional travel of 30%–45%.

Own sales forecasting and revenue analytics by developing statistical and machine learning models across products, regions, and time horizons. Lead the full machine learning lifecycle from feature engineering through deployment, monitoring, and explainability. Translate forecasts into business recommendations, deliver production data products, mentor junior data scientists, and provide technical leadership across analytics and sales teams.

Own sales forecasting and revenue analytics using statistical and machine learning models. Lead the full machine learning lifecycle from feature engineering through deployment, monitoring, and explainability. Translate forecasts into recommendations for business leaders, contribute to self-service analytics, and ship data products with analytics engineers and analysts. Provide technical leadership through mentoring, design reviews, and roadmap development.

Analyze and report on loan, deposit, and credit card pricing strategies; develop dashboards and reports; answer banker pricing inquiries; support product strategy; ensure processes comply with risk, audit, and regulatory requirements; prepare executive presentations; and contribute to Treasury projects.

Leads the end-to-end customer experience for faculty, students, and bookstore partners, including implementation, onboarding, adoption, support, retention, renewal, and partner service. Oversees customer journey strategy, service standards, support operations, customer health, reporting, Planhat administration, and voice-of-customer programs. Builds scalable processes, leads customer-facing teams, manages strategic initiatives, and collaborates with Product, Sales, Marketing, Operations, and Technology to improve satisfaction, adoption, loyalty, and customer value.

Execute and optimize multi-channel lifecycle acquisition and engagement campaigns across email, direct mail, and SMS using Braze. Manage segmentation, personalization, triggers, testing, campaign analytics, timelines, approvals, and cross-functional dependencies. Analyze funnel performance and identify optimization opportunities while supporting broader growth initiatives such as webinars, landing-page tests, SEO, and SEM. Build AI-assisted workflows to improve campaign execution and project management.

Lead high-profile corporate events, brand activations, and large-scale productions from concept through execution. Responsibilities include creative direction, budgeting, team leadership, client advising, vendor negotiation, show-day command, and crisis management. Manage cross-functional creative, technical, logistics, and production teams while overseeing complex budgets and delivering live, hybrid, and virtual experiences domestically and internationally.

Develops and executes franchise development marketing strategies to attract, nurture, and convert prospective franchisees. Responsibilities include content creation, email drip campaigns, paid advertising, CRM and lead management, broker relations, social media, events, candidate communications, budget oversight, KPI reporting, and campaign optimization. The role also creates franchisee testimonials, supports expos and trade shows, maintains brand consistency, and provides marketing recommendations to franchise development leadership.

Manage and grow healthcare and PBM client relationships, lead account strategies and renewals, negotiate contracts, identify upsell opportunities, resolve escalated issues, support RFPs and onboarding, and collaborate with internal teams to improve client outcomes and business growth.