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Top Remote Customer Success Jobs in Indianapolis, IN
Design
Lead and scale Customer Success for Houzz, focusing on customer retention and adoption across advertising and software while collaborating with sales, product, and marketing teams.
Top Skills:
Customer MetricsData AnalysisFinancial DriversSaaS
Logistics • Transportation
The Customer Success Manager will manage a $3 million ARR book of business, focusing on customer adoption, satisfaction, and retention in the insurance sector. Responsibilities include onboarding, training, conducting reviews, and collaborating with internal teams for user support. Regular travel for customer meetings and conferences is required.
Top Skills:
Ai-Driven AnalyticsComputer Vision
Logistics • Transportation
The Customer Success Manager at GenLogs will manage a $3 million ARR book of business, oversee customer onboarding, drive adoption and customer satisfaction, and develop upsell strategies while collaborating with internal teams.
Top Skills:
Ai-Driven AnalyticsComputer VisionData ManagementEdge Sensing
Security
As an Associate Customer Success Manager, you will support mission partners by translating intelligence into actionable objectives, driving collaboration, and maximizing customer outcomes through Flashpoint's data and analytic tools.
Top Skills:
APIsDatasetsFlashpoint ToolsGeospatial Data
Software
The role involves managing customer relationships, ensuring product adoption, driving revenue growth, and improving service delivery processes within healthcare SaaS.
Top Skills:
SaaS
Security
The Senior Customer Success Engineer will guide customers in maximizing Axonius platform value through technical deployment, support, and training while addressing their unique needs.
Top Skills:
BashBatchCsvFtpHttp/HttpsJSONLdap/LdapsNoSQLPowershellPythonSmbSmtpSQLSsh
Artificial Intelligence • Conversational AI
The Customer Success Manager will drive customer adoption and retention, manage high-value accounts, and develop effective playbooks and frameworks. Responsibilities include onboarding, QBRs, and interpreting usage data for proactive risk management.
Top Skills:
AIB2B SaasMixpanelMl
Artificial Intelligence • Cloud • Legal Tech • Software • Generative AI
The Technical Customer Success Manager partners with customers to design, validate, and optimize software integrations, ensuring efficiency and adoption while managing risk.
Top Skills:
Ai-Enabled SystemsAPIsAutomation ToolsBoomiIpaas Platforms (WorkatoJSONMulesoftPostmanTray)
Artificial Intelligence • Security
As a Strategic Customer Success Manager, you will manage enterprise client accounts, enhance customer satisfaction, retention, and product adoption while collaborating with cross-functional teams.
Top Skills:
Analytics ToolsCrm ToolsCustomer Engagement Platforms
Marketing Tech
The Vice President of Client Success leads the client experience organization, ensuring high enterprise-level satisfaction, retention, and growth. Responsibilities include overseeing Client Care and Success teams, managing escalations, and driving operational excellence. The role involves strategic thinking, leadership development, and improving service quality through strong partnerships and data-driven decision-making.
Software
Lead the Data Solutions portfolio, managing strategic accounts, overseeing technical onboarding, building processes, and resolving issues while driving product improvement based on customer feedback.
Top Skills:
APIsGainsightHubspotRest
Software
Manage the end-to-end client journey for a SaaS platform, focusing on onboarding, implementation, account management, and driving customer success and satisfaction.
Top Skills:
CRMCs PlatformsGoogle SuiteHubspotJIRA
New
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Real Estate • Software
As a Customer Success Representative, you will maintain client relationships by providing retention support, coaching, and resolving issues to improve client acquisition and satisfaction.
Top Skills:
Communication ToolsCrm Systems
Legal Tech • Software
The Customer Onboarding Specialist is responsible for training and onboarding clients on MerusCase software, maintaining client relationships, resolving inquiries, and enhancing customer satisfaction.
Top Skills:
Legal Practice Management SoftwareSaaS
Healthtech
Coordinate scheduling for mobile health clinicians, manage dispatching through CAD and CRM systems, and ensure timely patient visits.
Top Skills:
Computer-Aided Dispatch Software (Cad)Crm SystemsSalesforce
Digital Media • Other • Software • Analytics
The Client Success Manager at Chartbeat ensures customer satisfaction and retention by driving onboarding, managing account expansions, and aligning cross-departmental strategies to enhance customer outcomes across global markets.
Top Skills:
Ai ToolsHubspotSaaSSalesforce
AdTech • Marketing Tech • Social Media • Design
As a Client Success Strategist, you'll build relationships with clients, ensure clear communication, and coordinate marketing efforts for client success.
Top Skills:
AnalyticsPaid MediaSeo
Artificial Intelligence • HR Tech • Software • Virtual Reality
The Customer Success Manager will nurture client relationships, drive customer adoption and retention, develop account plans, and facilitate growth opportunities to ensure meaningful outcomes for clients.
Top Skills:
Hubspot
Software • Business Intelligence
The Customer Success Manager will drive customer engagement and success, ensuring strong adoption, retention, and growth within a diverse customer portfolio, utilizing data insights and collaboration.
Top Skills:
AISaaSTechnology
Other
The Customer Success Manager will manage relationships with sports and entertainment venues, ensuring successful deployment and ongoing support for kiosk operations, while proactively monitoring account health and readiness for events.
Software
The Associate Client Success Manager supports customer success initiatives, executes lifecycle programs, monitors customer engagement, and ensures effective onboarding and adoption strategies.
Top Skills:
CRMCustomer Success PlatformsSalesforce
Software
The Customer Success Manager will drive customer adoption, support onboarding, and collaborate with internal teams to expand usage of Tines' platform and ensure customer satisfaction.
Top Skills:
AIAPIsAutomation
Cybersecurity
The Customer Success Engineer will develop customer relationships, solve problems regarding the runZero platform, and improve customer experiences, collaborating with various teams.
Top Skills:
Api'SNetworkingSaaS
Healthtech • HR Tech • Sales • Social Impact • Software
Manage a team of SMB Customer Success Managers, focusing on revenue growth, customer retention, and team performance while utilizing data-driven strategies.
Top Skills:
GongGoogle SuiteSalesforceSlackTableauVarious Ai Tools
Design
The Customer Success Manager at Maze will drive user adoption, support mid-market customers in research practices, and own renewal strategies. The role involves educating clients on the product, analyzing customer usage, and advocating for client needs within the company. Additionally, the manager will lead executive reviews and identify opportunities for account expansion.
Top Skills:
B2B SaasProduct DesignUx Research
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