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Manages indirect tax projects and programs, leading complex multi-jurisdiction tax filings, regulatory compliance, audit readiness, controls, policies, and process improvements. Develops analyses covering ROI, cash flow, and risk mitigation; translates regulatory changes into procedures and training; partners cross-functionally to resolve tax issues; and implements automation to improve efficiency and reduce risk. The role requires strong U.S. federal and state tax expertise, advanced Excel and data modeling skills, strategic leadership, and stakeholder influence.

Manage monthly customer billing and accounts receivable, including invoice preparation, bill-backs, purchase order review, customer AP communication, aging analysis, collections, and financial statement support. Collaborate with sales, operations, AP, and the Controller to improve invoicing workflows and maintain accurate financial records. Perform related asset and equipment management tasks.

Leads and develops a team of onboarding specialists while directly managing a limited client portfolio. Oversees onboarding milestones, monitors performance metrics, handles escalations, improves processes, and partners with Sales, Product, and Customer Success to deliver a seamless client experience. Reports team and onboarding results to leadership and works remotely during EST hours.

Design and maintain automated test frameworks for APIs, web applications, databases, integrations, and distributed systems. Develop production-quality test code, validate data with SQL, integrate automation into CI/CD pipelines, analyze failures, and support exploratory and release testing. Partner with engineering and product teams on quality strategy, improve testability and coverage, mentor quality engineers, and reduce repetitive manual regression through maintainable automation.

Manages day-to-day apartment community operations, including occupancy and rent performance, resident services, amenities, unit readiness, vendor and facilities coordination, invoices, lease administration, property inspections, budget oversight, and revenue optimization. The role also supports marketing, regulatory compliance, technology-enabled operations, resident communication, and financial reporting while maintaining a positive community environment.

Drive outbound acquisition of net-new enterprise and mid-market customers through full-cycle B2B SaaS sales. Responsibilities include building and managing pipelines, conducting discovery and consultative demos, navigating complex buying groups, negotiating contracts, forecasting performance, maintaining Salesforce CRM hygiene, and partnering with SDRs, marketing, solutions engineers, and executives. The role requires strong enterprise sales expertise, technical acumen, and proficiency in value-based sales methodologies.

Manage full-cycle recruiting and onboarding for corporate, laboratory, and retail positions, including union and non-union roles. Source candidates, build talent pipelines, coordinate interviews, oversee recruiting vendors, develop employment marketing and social recruiting campaigns, and guide onboarding. Partner with hiring managers and HR, provide recruiting process expertise, monitor requisitions and hiring activity, analyze labor market data, report to leadership, and recommend retention improvements.

Execute integrated B2B growth marketing campaigns across email, nurture, webinars, paid media, retargeting, ABM, and digital channels. Operate marketing automation and MarTech platforms, coordinate campaign deployment and lead routing, monitor funnel and pipeline performance, optimize audiences and channels, and prepare attribution reports and dashboards. Collaborate with Product Marketing, Sales, Marketing Operations, Sales Operations, content, and communications teams to drive engagement, conversions, and measurable pipeline impact.

Lead a team of 6–7 product designers and serve as a senior design leadership partner. Stay involved in product craft through Figma, prototyping, or production code while collaborating with product and engineering. Drive distinctive consumer software experiences, build high-performing design teams, develop talent, apply AI to improve team outcomes, influence strategy across functions, and represent Patreon's design work externally.

Source, interview, and manage pipelines for technical, clinical, and other roles. Partner with hiring managers on requisitions, hiring strategies, interview feedback, and candidate evaluation. Develop sourcing and engagement strategies, identify exceptional talent, provide recruiting metrics and insights, drive process improvements, and build strong relationships across Neuralink’s hiring teams and talent networks.