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Implement deep-learning, computer vision, and inverse-procedural modeling algorithms to convert large 2D/3D and geospatial datasets into high-fidelity 3D content. Apply cutting-edge ML and graphics research, deploy and test code on remote UNIX machines, and collaborate with founders to translate product requirements into technical milestones while managing code via Git.

The Product Manager will manage the product lifecycle, engage with stakeholders, prioritize the roadmap, and ensure product quality through collaboration and analytics.

Provide EVS-centric support for 24/7 live production: monitor, troubleshoot, and maintain replay/playout, newsroom integrations, IP and SDI signal flows, audio/video systems, and related server, storage, and network infrastructure. Serve as on-call engineer, assist projects, create documentation, and coordinate vendors and operations during live events and maintenance.

Lead a team of Partner Managers to turn technology partnerships into measurable business outcomes. Drive partner activation, co-sell motions, and joint field engagement across AI and developer platforms. Coordinate cross-functionally with Sales, Product, and Marketing, report program performance to senior leadership, and improve program operations and processes.

Build and own Kepler's cloud and infra foundation: AWS account architecture, IaC, deployment pipelines, enterprise in‑VPC deployments, security/SOC2 controls, developer platform tooling, database scaling, and production reliability (SLOs, on‑call, incident response).

Serve as liaison between business and technology for back-office systems (marketing, billing, finance). Gather and document requirements, map current/future processes, support UAT and releases, drive integrations and process improvements, and coordinate with architects, developers, vendors, and stakeholders to deliver scalable system solutions.

Full-cycle Talent Acquisition Recruiter responsible for sourcing and hiring technical and non-technical candidates. Use LinkedIn Recruiter, boolean search, Workday, and AI tools to build pipelines, run high-volume and targeted searches, improve recruiting processes, organize employer-branding events, and collaborate with People Experience to deliver excellent candidate and hiring-manager experiences.

Provide part-time, Chicago-based remote customer support: resolve tickets via Zendesk, maintain CRM and backend data, document interactions, collaborate with account managers and operations, identify trends, and advocate for customers.

Lead vendor network growth by sourcing, negotiating, and closing strategic partnerships. Build repeatable playbooks, scalable onboarding, and a team to execute them. Align supplier strategy with Product, Operations, and GTM to expand spend coverage, monetize partnerships, and drive measurable business impact.

Monitor and investigate outstanding orders, resolve operational and payment issues with vendors, coordinate with internal teams to ensure timely fulfillment, and identify process improvements to reduce manual work and recurring problems.

Monitor global incidents using multiple source tools to identify threats affecting business continuity. Evaluate and prioritize events per criteria, communicate timely, accurate updates to customers, and maintain/expand intelligence sources. Work assigned shifts and collaborate with the Global Intelligence team to ensure effective 24/7 coverage.

As a Security Engineer, you'll enhance security controls, support compliance efforts, lead customer security reviews, and improve security posture across the AlertMedia platform. Collaboration with cross-functional teams is essential to achieve security goals.

Serve as a technical advisor for assigned accounts, guiding implementations, integrations, and escalations. Collaborate cross-functionally to resolve technical issues, monitor account health, run reviews, identify expansion opportunities, and improve documentation and processes to support customer success.

Manage SMB customer retention by resolving disconnect and billing issues, negotiating pricing and terms, securing renewals, uncovering upsell opportunities, making outbound outreach, troubleshooting service problems, coordinating with sales support, and providing product education to reduce controllable churn and drive revenue.

Serve as client advocate handling high volumes of client requests: research issues, provide resolutions, maintain documentation, onboard clients, dispatch vehicles, and use company platforms to ensure high satisfaction and meet performance targets.

Serve as a client advocate handling high volumes of inquiries, resolving issues using internal systems, documenting interactions, dispatching vehicles, assisting onboarding, and collaborating across teams to maintain client satisfaction and meet performance targets.

Lead the design and delivery of AI-driven marketing systems to automate repetitive workflows, build agentic content and reporting pipelines, create a centralized AI-queryable knowledge foundation, and partner cross-functionally to connect data and systems that drive pipeline and revenue outcomes.

Own and grow a portfolio of education clients by driving product adoption, managing renewals and upsells, executing strategic account plans, coordinating implementations, identifying risks via data, and delivering executive-level communications to increase retention and revenue.

Manage relationships with enterprise travel clients, driving retention and growth. Collaborate with sales and operations, ensuring clients maximize Flywire's payment solutions.

Own and close high-velocity deals with AI-native and digital-native startups. Hunt greenfield accounts, run technical and executive discovery, prioritize high-potential targets using market signals, and partner with inside sales and GTM teams to build pipeline and refine AI GTM plays.

Lead and grow a team of Solutions Engineers, partnering with sales to drive revenue growth and enhance customer engagement in a fast-paced environment.

Design, build, and operate backend services for data-heavy, distributed systems. Work with JVM languages, event streaming (Kafka/Kinesis/Flink/SQS), and multi-cloud infrastructure to deliver resilient, high-throughput, low-latency data pipelines. Own features end-to-end, write high-quality code, and collaborate across teams to drive delivery and platform improvements.

Design, implement, and automate scalable cloud security solutions and baselines across AWS/Azure/GCP. Build guardrails, IAM, detection/monitoring, configuration management, and data protection using IaC (Terraform) and everything-as-code. Collaborate with Product Engineering and security teams, produce technical documentation, and operationalize security tooling.

As a Solutions Architect, engage with customers to architect cloud solutions, optimize workloads, and provide technical leadership while collaborating with engineering teams.

The Director of Engineering for Security Products will lead teams building essential security capabilities, including identity and encryption platforms, to ensure customer trust and compliance. Responsibilities include defining the roadmap, overseeing service performance, and collaborating with teams to enhance operational excellence.