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Design, develop, and maintain automated test frameworks and suites using Tricentis Tosca. Integrate automated tests into Azure DevOps CI/CD pipelines, collaborate with Agile teams, and provide technical leadership and mentorship to junior SDETs to ensure high-quality software delivery.

Fall internship building real-time control software for semiconductor fabrication equipment. You'll develop Linux-based real-time applications, design algorithms and simulations for robotic control, and work on motor controllers, path planning, and trajectory control. Requires a portfolio, pursuit of a CS/EE/CE degree, proficiency in Python/C/C++, and robotics software experience. Preferred: feedback control, computer vision, Rust.

Build, operate, and scale production Kubernetes infrastructure using GitOps and declarative IaC. Design CI/CD workflows, observability, and secure-by-default systems. Troubleshoot networking/storage, participate in on-call rotations, automate operational workflows, and drive postmortems and reliability improvements.

Provide paralegal drafting, legal research, document preparation and contract review; coordinate legal department operations including filing, contract database maintenance, inboxes, calendaring, and project tracking. Support General Counsel on HIPAA BAA drafting, contracts, compliance, risk, and litigation matters.

Lead global Customer Success strategy and teams across NA, EMEA, and APAC to drive adoption, satisfaction, retention, and expansion of the eQMS platform. Partner with Sales, Professional Services, Product, Support, and Marketing to scale enterprise customer success playbooks, health scoring, and renewal processes while using data, automation, and AI to improve outcomes. Serve as executive sponsor for strategic accounts, own a personal book of business, mentor regional leaders, and ensure operational discipline and customer-first culture.

Serve as Yardi subject-matter expert: administer and support Yardi platforms, create SQL queries and custom reports, troubleshoot issues, manage users/permissions under SOX controls, coordinate upgrades/patches, provide end-user support and training, and collaborate with vendors and stakeholders to deliver ERP solutions.

Own customer support tickets from intake through closure for the Sapio lab informatics platform. Triage issues, assign severity, meet SLAs, reproduce problems, review logs and diagnostics, investigate data and configuration, develop workarounds, and escalate verified defects. Communicate clearly with laboratory users and IT teams across hosted and customer-hosted environments. Create knowledge articles and runbooks, contribute to root-cause analysis, identify recurring trends, and improve support processes and tooling.

Lead and grow the EDGE virtual exchange program by partnering with faculty and international institutions to design project-based collaborations, deliver training, assess learning outcomes, manage operations and budgets, report program impact, and advocate for broader adoption across Penn State.

Lead activation for new business customers from first login to funded, habitual use. Own activation metrics, run experiments, build lifecycle infrastructure, reduce friction from KYC/risk, drive adoption of core products, and coordinate cross-functional partners to improve time-to-first-deposit and 90-day product adoption.

Sell and manage electronic security and fire protection solutions: identify leads, conduct site evaluations, prepare proposals, coordinate installations, track project status, maintain CRM records, and ensure client satisfaction throughout sales and implementation.