Top Remote IT Jobs in Dallas, TX

Provide front-line Tier 1 IT support for El Dorado Hills office and remote employees: troubleshoot hardware/software/access issues, provision and deploy devices, manage onboarding/offboarding, maintain IT asset records, assist with endpoint projects, partner with vendors, and support physical security systems. Requires occasional after-hours support.

Lead enterprise member retention and customer experience strategy for Medicaid (and related lines), partner with growth and operations leaders, identify technology needs (QNXT/Salesforce), drive process improvements, analyze disenrollment data, establish performance metrics, and influence cross-functional teams to achieve membership growth and retention goals.

Deploy and maintain AI enablement infrastructure (MCP servers, AI agents, AI features in SaaS), manage service accounts and API keys, automate and containerize services, support enterprise IT systems, document integrations and runbooks, and mentor IT support staff.

Serve as Product Owner for CMS programs, managing the Salesforce product roadmap, eliciting and documenting requirements, translating needs into user stories, leading backlog grooming and sprint planning, coordinating cross-functional teams, overseeing UAT and helpdesk cases, and supporting demos, documentation, and governance to deliver scalable, compliant platform solutions.

Lead and mentor engineering and QA teams to design, build, test, and deploy scalable, secure enterprise web applications and workflow solutions. Drive Agile delivery, CI/CD and DevSecOps improvements, production stability, incident remediation, API and backend integrations, and cross-team coordination with Infrastructure, Security, Operations, and PMO. Ensure development quality standards, code reviews, release management, and federal compliance for a high-volume, mission-critical platform.

Lead IT infrastructure projects for the NHLBI program, ensuring compliance with federal policies. Plan, monitor, and close projects on schedule and budget, manage risks, mentor junior PMs, and communicate progress to stakeholders.

Support data collection, analysis, and reporting for a government care program. Develop data collection tools, identify performance indicators, conduct analysis and visualization (Power BI/Tableau), prepare summaries and presentations, train staff, oversee report quality, and help build data repositories and ETL processes.

Coordinate and compile responses to FOIA requests: identify record custodians, gather and organize responsive records, draft routine and complex replies, use tracking systems, maintain case files, meet deadlines, and liaise with internal and external offices. Requires analytical, research, writing, and organizational skills.

Lead business development and operations for FAA and DoT accounts: build executive relationships, drive capture and win strategies, manage programmatic delivery of special projects, develop pipelines and partnerships, coordinate proposals/technical pricing, and ensure on-contract growth and operational performance.

Lead end-to-end IT incident response and major incident coordination to restore services rapidly, enforce SLAs, maintain incident/problem records, improve processes and runbooks, communicate with stakeholders, and participate in a rotating 24/7 on-call schedule.

Provide first-line end-user technical support for hardware, software, and collaboration tools in a hybrid environment. Troubleshoot Microsoft 365 apps, manage user provisioning and licenses in Entra and Defender, support onboarding/offboarding, maintain IT documentation, assist with onsite workstation and conference room setups, coordinate with vendors, monitor support queues, and deliver user training for productivity tools.

Owns and champions assigned IT products, managing roadmaps, backlogs, and end-to-end launches. Collaborates with vendors and business leaders, translates features into user stories and acceptance criteria, leads discovery and UAT, coordinates with PMO, development, QA and release teams, and tracks KPIs and budgets to drive product success in a higher-education environment.

Manage ERP and subsidy management projects, oversee risks, issues, project charters, stakeholder engagement, and release cycles (semi-annual Workday releases). Ensure compliance with SOX/SDLC controls and coordinate with Agile Delivery Leads across Scrum and Kanban teams.

Manage multiple public-sector IT infrastructure projects end-to-end, ensuring on-time, on-budget delivery. Lead stakeholders, vendors, and internal teams; build schedules, manage risks, finances, QA, and client communications for networking, wireless, and unified communications engagements.

Lead a sourcing team to develop and execute multi-year category strategies for enterprise IT and cloud platforms. Drive cost savings, demand management, supplier performance, risk mitigation, and contract negotiations. Partner with business, finance, risk, and compliance, manage strategic supplier relationships, and coach sourcing professionals to deliver measurable value across ERP, analytics, AI, cloud infrastructure, DevOps, and observability domains.

Serve as IT Infrastructure Project Manager for public sector clients, delivering networking, wireless, UC, and data center/security projects on time and within budget. Manage schedules, budgets, vendors, stakeholders, risks, QA, and multiple concurrent projects. Provide client-facing communication, financial reporting, and leadership of internal and external teams while ensuring project profitability and adherence to methodology.

Design, develop, and maintain high-performance Scala/Java server-side applications and RESTful APIs. Work on distributed systems, ensure data integrity and security, write unit tests, optimize performance, participate in design reviews, and mentor junior engineers while supporting CMS mission requirements.

Lead IT strategy and operations for Wiremold, drive an SAP S/4 implementation, ensure system reliability and cybersecurity, manage vendors, budgets, IT projects, risk/compliance, disaster recovery, and measure IT performance with KPIs.

Lead enterprise data management programs across data engineering, governance, analytics and platforms. Manage cross-functional projects using Agile/Scrum/kanban or waterfall, build sprint/project plans, track budgets and risks, coordinate integrations (ERP, CRM, MDM), define requirements in ADO/Jira, partner with stakeholders and vendors, and drive change management and continuous improvement.

The IT Support Engineer will handle frontline IT support, device management, and identity access workflows, ensuring a seamless employee experience.

As an IT Support Engineer, you'll manage frontline IT support and endpoint operations, improve access workflows, and collaborate with Security and Engineering. Responsibilities include triaging issues, onboarding, and maintaining system documentation.

Design and automate compliance systems to enhance efficiency in audit readiness. Collaborate with teams to integrate tools and optimize processes.

The Senior IT Engineer will design, build, and maintain integrations across diverse technology stacks, ensuring data flow and operational efficiency while mentoring junior staff and collaborating with various engineering teams.

The Senior Enterprise Architect will lead CRM architecture for Cengage, focusing on Salesforce integration and ensuring scalable enterprise capabilities, while mentoring teams and reducing technical debt.

Lead and operate a comprehensive help desk for VA EHR modernization: design support workflows, manage incident triage/escalation, establish SLAs and knowledge systems, lead staffing and training, produce executive reporting, manage projects/changes, and drive continuous improvement and business continuity for large-scale EHR implementations.