Top Remote Jobs in Columbus, OH

Leads paid social strategy, performance, client relationships, and team development across eCommerce brands. The role oversees full-funnel media planning, creative strategy, testing, measurement, account optimization, and growth. It advises senior client stakeholders, audits accounts, manages major social platforms, develops managers, establishes execution standards, and translates platform trends and performance data into actionable recommendations. Hands-on experience with social advertising interfaces is required.

Manage 8–10 concurrent customer implementations, coordinate internal delivery milestones, translate customer business processes into optimized software workflows, and serve as a trusted advisor. The role also involves improving implementation processes, identifying scalable best practices, communicating product issues to engineers, and managing customer accounts to maintain high NPS and low churn.

Lead the architecture and development of Power Apps and enterprise-scale Power BI solutions for federal customers. Build interfaces, data models, dashboards, integrations, security controls, and accessibility-compliant applications. Manage gateways, refresh strategies, performance optimization, data quality, source control, deployments, and technical documentation. Collaborate with stakeholders in an Agile environment, support security and ATO activities, lead requirements and design reviews, and mentor developers and analysts.

Manage a pooled portfolio of customers to improve satisfaction, retention, product adoption, and revenue expansion. Respond to inquiries, resolve critical issues, provide consultative guidance and basic training, support renewals and upsells, document customer activity in CRM systems, and monitor workflows and churn risks. Collaborate with internal teams, communicate product updates and best practices, attend industry promotional events, and support customers through onboarding, ongoing usage, and potential termination.

Advises senior executives on enterprise AI adoption and Microsoft cloud transformation. Identifies and prioritizes AI opportunities, develops adoption roadmaps, facilitates executive workshops, defines business value and productivity measures, redesigns workflows, builds stakeholder sponsorship, and coordinates with technical, change management, and governance teams. Establishes dashboards, tracks value realization, addresses adoption barriers, and supports responsible AI scaling across the enterprise.

Support TAIRC’s social media and public engagement efforts by translating AI research and policy insights into accessible posts, videos, graphics, and articles. Responsibilities include content planning, drafting and editing, editorial publishing on Substack and Medium, audience engagement, trend monitoring, basic performance tracking, brand consistency, and research accuracy review across multiple platforms.

Manages complex retail installation services programs from planning through delivery, overseeing budgets, timelines, scope, risks, vendors, and change control. Coordinates cross-functional and client teams, provides executive updates, resolves escalations, supports proposals and sales opportunities, and ensures profitable, high-quality outcomes. The role also mentors Project Managers, facilitates requirements workshops, and requires customer-facing experience with point-of-sale installation and cabling projects.

Own enterprise sales across new and existing accounts, leading consultative, ROI-driven sales cycles from discovery through close. Develop account plans, build executive relationships, collaborate with Solutions and Forward Deployed Engineers, forecast pipeline, maintain CRM discipline, lead business reviews, represent the company at industry events, and relay customer insights to shape the product roadmap.

Own DigniFi’s partner integration strategy and roadmap across dealership software, OEM, payment, service-lane, and warranty platforms. Translate business goals into API, data-model, and implementation requirements; influence external partner roadmaps; coordinate internal product, engineering, compliance, legal, and commercial teams; remove delivery roadblocks; and measure integration adoption, activation, financing volume, and engagement to guide future product decisions.

Resolves contractor support tickets involving payments, identity verification, account access, onboarding, and project issues. Serves as a single point of contact, coordinates escalations across internal teams, monitors Discord requests, applies ticket severity classifications, supports P0 on-call response, and identifies opportunities for self-service and automation. Maintains service-level performance and helps reduce re-escalations and unresolved contractor issues.