Top Remote Jobs in Columbus, OH

Leads consulting engagements for utility clients focused on customer experience, meter-to-cash, and customer operations. Responsibilities include CX strategy, operational assessments, journey mapping, customer research, client workshops, project oversight, sales support, practice development, marketing content, staff coaching, and executive client relationship management. Requires deep utility industry knowledge, customer transformation expertise, CIS vendor experience, and approximately 50% travel to client sites.

Develop and execute influencer marketing strategies and campaigns aligned with client goals. Lead client relationships, onboarding, transitions, campaign planning, influencer selection, budget management, analytics, and performance optimization. Collaborate with internal teams and external partners, resolve issues, identify growth opportunities, and monitor industry trends to recommend innovative approaches.

Own Cerby’s AI agents for API catalog generation, browser workflow creation, and self-healing automation. Take existing systems into production using durable workflows, observability, evaluation benchmarks, cost controls, and security protections. Responsibilities include detecting and repairing automation drift, managing credential isolation and prompt-injection risks, defining threat models, partnering with engineering teams, writing design documentation, mentoring contributors, and providing on-call ownership after launch.

Manage the creative services pipeline across marketing, community, art, production, and publishing. Responsibilities include intake, prioritization, scheduling, timeline and deliverable tracking, reviews, approvals, risk escalation, stakeholder communication, and coordination with existing freelancers and vendors. The role requires independently managing creative projects, protecting team bandwidth, and ramping quickly in a remote, Pacific-hours environment.

Own the authorization optimization product roadmap, improving legitimate transaction approval rates and recovered merchant revenue. Define technical requirements, APIs, data models, integrations, and issuer-specific decisioning strategies. Partner with engineering, data science, sales, solutions, and customer success to deliver fraud-aware authorization improvements involving retries, 3DS, decline recovery, and payment routing. Manage partnerships with payment ecosystem providers, quantify opportunities using issuer and BIN intelligence, and communicate product strategy and performance to stakeholders.

Leads the design and execution of complex mechanical, HVAC, plumbing, and specialty systems for institutional and healthcare facilities. Oversees design quality, construction documents, specifications, construction administration, project timelines, and coordination with multidisciplinary teams. Drives LEED certification, energy modeling, lifecycle cost analysis, and sustainable design compliance with federal regulations and applicable codes. Requires a mechanical engineering degree, professional engineering license, extensive MEP design experience, LEED certification, and proficiency with Revit, HAP, TRACE 3D Plus, and Bluebeam.

Manage multi-state, biweekly payroll processing, tax and unemployment accounts, manual adjustments, employee record updates, payroll reporting, and employee inquiries. Maintain payroll procedures, internal controls, and compliance with changing laws and benefits. Identify process improvements and safeguard confidential payroll information while supporting employee lifecycle events.

Temporary consultant responsible for testing and validating Zuora CPQ quoting, pricing, approval, and deal configuration workflows. The role troubleshoots issues, supports user acceptance testing, documents findings, recommends process improvements, and partners with Sales and Deal Desk stakeholders to align commercial workflows with business requirements.

Reviews and validates client tax documents, identifies missing or inconsistent information, and contacts clients to complete files. Maintains accurate CRM records, manages a caseload, explains requirements and timelines, and advances complete cases to licensed tax preparers for filing. Requires tax preparation or documentation review experience, tax knowledge, strong communication, attention to detail, and active CTEC registration or a PTIN/CAF number. This role does not prepare or file returns.

Own full-cycle recruiting across the company, including sourcing, screening, hiring-manager partnership, offers, recruiting metrics, and employer branding. Manage key HR operations such as preboarding, onboarding, offboarding, HRIS records, employee support, reporting, and process improvements. Coordinate with IT, Finance, leadership, and hiring managers while maintaining confidentiality and delivering a strong candidate and employee experience.