Top Remote Customer Success Jobs in Columbus, OH

The Senior Sales Systems Analyst will manage and optimize the sales technology stack, ensuring efficiency and supporting tool rollouts while collaborating with cross-functional teams.

Manage the order-to-cash process for enterprise customers, ensuring accurate invoicing and timely payments. Collaborate cross-functionally to resolve billing discrepancies and champion process optimizations.

The SEO Analyst executes and optimizes local SEO campaigns for various rental properties, driving measurable ROI and client satisfaction across multiple accounts. Responsibilities include analyzing campaign performance, improving reporting, and collaborating with senior team members.

As a Senior Implementation Consultant, you'll liaise with clients to optimize their use of the elluminate platform, providing support, training, and process improvement while ensuring compliance and driving ROI.

Manage complex commercial claims, coordinate investigations, negotiate settlements, and analyze claims activities while maintaining regulatory knowledge and providing guidance to junior staff.

Manage strategic partnerships to drive growth and revenue for Affirm through execution strategies, performance assessment, and cross-functional collaboration.

The Customer Experience Lab Technician will support clinicians with dental case designs, provide technical support, and facilitate communication between doctors and lab teams.

The Senior Solutions Engineer will provide expertise on Toast products, support Enterprise Sales, translate business needs into solutions, and engage with clients in the hospitality sector.

The Customer Success Operations Manager will build and scale processes for the global Customer Success team, improve efficiency, track metrics, and drive strategic initiatives to enhance client experience.

The Customer Success Manager will oversee post-sale client relationships, collaborate with internal teams, monitor customer health, and advocate for customer needs while driving adoption and growth across the client portfolio.

The Medical Director, Patient Safety ensures safe care experiences, responds to clinical events, develops safety protocols, and educates providers, focusing on ethical, high-quality care.

Provide effective customer support to GHX users via phone, email, and chat. Resolve issues, analyze interactions, and improve customer experience through collaboration and problem management.