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Top Remote Customer Success Jobs in Columbus, OH

18 Days AgoSaved
Easy Apply
Remote
Remote Columbus, OH
Easy Apply
115K-135K Annually
Senior level
115K-135K Annually
Senior level
AdTech • Artificial Intelligence • Cloud • Digital Media • Marketing Tech • Analytics • Consulting
The Client Success Director manages relationships with Adobe accounts, focusing on commercial growth, strategic leadership, and client satisfaction. Responsibilities include driving upsell strategies and leading client engagements with senior stakeholders to maximize Adobe solutions.
Top Skills: Adobe Experience PlatformCloudData ScienceProgrammatic Media
20 Days AgoSaved
Easy Apply
Remote
Remote Columbus, OH
Easy Apply
Senior level
Senior level
Enterprise Web • Mobile • Professional Services • Software
The Lead Research Advisor will drive customer relationships, maximize platform adoption, manage a team, and ensure successful outcomes in UX research projects.
Top Skills: Digital ToolsSaaSUx Research
Reposted 20 Days AgoSaved
Remote
Remote Columbus, OH
130K-175K Annually
Expert/Leader
130K-175K Annually
Expert/Leader
Information Technology • Cybersecurity
The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.
Top Skills: AgileAsanaJIRAMonday.ComWaterfall
Reposted 21 Days AgoSaved
Remote
Remote Columbus, OH
90K-120K Annually
Mid level
90K-120K Annually
Mid level
eCommerce • Enterprise Web • Information Technology • Software • Database • Analytics • Business Intelligence
The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.
Top Skills: Adobe AnalyticsAngularCSSGoogle AnalyticsHTMLJavaScriptOptimizelyReactVue
Reposted 22 Days AgoSaved
In-Office or Remote
Remote Columbus, OH
119K-238K Annually
Senior level
119K-238K Annually
Senior level
Artificial Intelligence • Productivity • Software • Automation
The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.
Top Skills: AIAutomation
24 Days AgoSaved
Easy Apply
Remote
Remote Columbus, OH
Easy Apply
88K-189K Annually
Mid level
88K-189K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Manager, you'll guide public sector customers in using GitLab's DevSecOps platform, helping them achieve business goals and enhancing customer satisfaction.
Top Skills: Ci/CdDevsecopsGit
Reposted 24 Days AgoSaved
Remote
Remote Columbus, OH
20-25 Annually
Junior
20-25 Annually
Junior
Consumer Web • Digital Media • eCommerce • Information Technology • Sports
The Client Success Rep ensures customer satisfaction by addressing technical inquiries, resolving client issues, and suggesting software enhancements. Responsibilities include maintaining customer documentation and collaborating with team members for issue resolution.
Top Skills: Google Merchant CenterGoogle ShoppingGoogle Suites
Reposted 25 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Columbus, OH
Easy Apply
64K-87K Annually
Senior level
64K-87K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
As a Customer Success Manager, you will drive customer retention, manage relationships, and ensure value realization of PagerDuty's solutions post-sale.
Top Skills: Cloud-Based SolutionsSaaS
25 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Columbus, OH
Easy Apply
167K-180K Annually
Mid level
167K-180K Annually
Mid level
Legal Tech • Software • Generative AI
Lead and mentor Customer Success team members, manage client accounts for retention and growth, resolve client issues, and optimize product adoption.
Top Skills: AISaaS
25 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Columbus, OH
Easy Apply
195K-203K Annually
Senior level
195K-203K Annually
Senior level
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive client success and growth, ensuring high adoption and retention of Eve's legal tech solutions among law firms, while managing key relationships and contributing to product evolution.
Top Skills: Legal TechSaaS
25 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Columbus, OH
Easy Apply
167K-180K Annually
Senior level
167K-180K Annually
Senior level
Legal Tech • Software • Generative AI
The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.
Top Skills: Data AnalysisLegal Tech SolutionsSaaS
20 Days AgoSaved
Remote
Remote Columbus, OH
90K-130K Annually
Mid level
90K-130K Annually
Mid level
Healthtech
The Senior Engagement Manager will manage client relationships, ensure project success, optimize processes, and drive customer value. They will coordinate projects, address client needs, and analyze workflows to enhance operational effectiveness.
Top Skills: Customer SuccessProject ManagementSaaS
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Reposted 2 Minutes AgoSaved
Remote
Remote Columbus, OH
134K-175K Annually
Senior level
134K-175K Annually
Senior level
Artificial Intelligence • HR Tech
The Senior Enterprise Customer Success Manager ensures the success of enterprise customers by building relationships, driving product adoption, advocating for customer needs, and identifying growth opportunities through customer success plans and regular communication.
3 Minutes AgoSaved
Remote
Remote Columbus, OH
25-25 Hourly
Internship
25-25 Hourly
Internship
Real Estate • Software
The Customer Success Ops Intern will support the post-sales organization by auditing customer data, optimizing processes, creating training materials, and collaborating cross-functionally to enhance customer experience.
Top Skills: ChanneltivityExcelGainsightGoogle SheetsLookerSalesforceTableauTotango
11 Minutes AgoSaved
Remote
Remote Columbus, OH
Junior
Junior
Database
The Customer Success Specialist supports clients by driving engagement, providing training, troubleshooting issues, and ensuring compliance with service level agreements. They document customer interactions and facilitate effective communication between clients and the company.
Reposted 13 Minutes AgoSaved
Remote
Remote Columbus, OH
90K-165K Annually
Senior level
90K-165K Annually
Senior level
Healthtech
Lead post-sales onboarding and customer engagement for Study Design products, ensuring smooth activation and driving value realization through analytics and AI practices.
Top Skills: AIAnalyticsDatabricks
22 Minutes AgoSaved
Remote
Remote Columbus, OH
89K-115K Annually
Senior level
89K-115K Annually
Senior level
Information Technology • Internet of Things • Software • Virtual Reality
As a Senior Customer Success Manager, you will manage customer relationships, ensure successful onboarding, increase adoption, and handle contract renewals while fostering customer engagement and value realization.
Top Skills: ChurnzeroJIRASalesforceZendesk
Reposted 34 Minutes AgoSaved
Remote or Hybrid
Remote Columbus, OH
153K-204K Annually
Mid level
153K-204K Annually
Mid level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
The Manager of Enterprise Customer Success leads a team of 8-10 Customer Success Managers to enhance customer retention and satisfaction, driving measurable ROI and fostering long-term partnerships through coaching and collaboration.
2 Hours AgoSaved
Remote
Remote Columbus, OH
85K-125K Annually
Mid level
85K-125K Annually
Mid level
Healthtech
The Client Success Manager will manage relationships with client partners, oversee account plans, ensure client satisfaction, and analyze program metrics to demonstrate value.
Top Skills: ExcelGoogle SheetsGoogle SlidesLookerPowerPointSalesforce
4 Hours AgoSaved
Remote
Remote Columbus, OH
195K-230K Annually
Senior level
195K-230K Annually
Senior level
Artificial Intelligence • Information Technology • Consulting
The Enterprise Customer Success Manager at Tavily guides enterprise customers through onboarding, implementation, and adoption of the AI search platform, ensuring customer satisfaction and value realization while advocating for customer needs internally.
Top Skills: AICrm ToolsDeveloper ToolsHubspotLlmSalesforce
Reposted 4 Hours AgoSaved
Remote
Remote Columbus, OH
114K-161K Annually
Senior level
114K-161K Annually
Senior level
Information Technology • Internet of Things • Software • Virtual Reality
The Principal Customer Success Manager will manage high visibility accounts in Life Sciences, enhancing relationships and ensuring successful solution adoption while providing critical feedback to PTC.
Top Skills: Alm SoftwareCadPlm
6 Hours AgoSaved
Remote
Remote Columbus, OH
80K-120K Annually
Junior
80K-120K Annually
Junior
Artificial Intelligence • Productivity • Software
Manage customer onboarding and ensure successful system implementation. Diagnose and resolve performance issues across the funnel, working closely with clients to achieve real results.
Top Skills: AdsAICRMWebsite
20 Hours AgoSaved
Remote
Remote Columbus, OH
100K-115K Annually
Mid level
100K-115K Annually
Mid level
Healthtech
The Customer Success Associate role involves customer engagement, operational tasks, strategic account planning, and advocating for customer needs, with a focus on career development in Customer Success Management.
Top Skills: SaaS
Reposted 22 Hours AgoSaved
Remote
Remote Columbus, OH
Senior level
Senior level
Security • Cybersecurity
As a Customer Success Architect, you'll onboard new clients, enhance platform usage, and drive value realization while collaborating with sales and technical teams.
Top Skills: CloudIt TransformationNetwork SystemsSecurity
Reposted 22 Hours AgoSaved
Remote
Remote Columbus, OH
88K-90K Annually
Mid level
88K-90K Annually
Mid level
PropTech
Lead and inspire a team of Client Success Managers to enhance customer experiences, achieve retention goals, and oversee performance management and training.
Top Skills: Google SuiteGongSalesforceTotango
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