Top Remote Jobs in Buffalo, NY

Lead technical sales for Deepgram’s Voice Agent platform, owning discovery, architecture, proofs of concept, technical evaluations, and customer production launches. Partner with account executives on enterprise deals, carry a growth quota, build demos and integrations, develop sales enablement, provide product feedback, and collaborate with telephony, contact center, and LLM partners. The role requires deep voice-agent expertise across telephony, orchestration, streaming pipelines, and speech and language models.

Manage a portfolio of existing accounts to drive retention, renewals, upsells, and expansion. Monitor account health and usage, conduct business reviews, build account plans and forecasts, liaise with product/engineering/support, maintain CRM data, handle renewals and negotiations, and occasionally travel to customers or industry events.

Chief of Staff responsible for building and leading internal operations, improving company systems and processes, representing leadership, driving cross-functional initiatives, managing a small operations team, strengthening employee experience, and improving internal communications. The role requires strong judgment, discretion, initiative, organizational ability, communication skills, and experience operating effectively in a demanding, growing organization.

Provides first-line technical product support to customers, guides troubleshooting, assesses and escalates incidents, follows issues through resolution, and recommends documentation improvements. The role requires strong customer service, collaborative problem-solving, and practical experience troubleshooting Windows and macOS systems, antivirus interactions, and system-management tools such as GPO, RMMs, and SCCM.

Own the full sales cycle for commercial accounts, from inbound qualification and outbound prospecting through discovery, demos, trials, procurement, and closing. Build territory strategy, generate new logos, expand existing accounts, collaborate cross-functionally, and maintain accurate CRM records and forecasts. The role sells legal AI software to North American companies in the approximately $50M–$200M segment.

Own product marketing strategy and execution, including positioning, messaging, go-to-market launches, sales enablement, competitive intelligence, analyst relations, and expansion campaigns. Partner with Product, Sales, Marketing, and Customer Success to drive adoption, pipeline, retention, and revenue. Translate complex technical capabilities into compelling narratives and measure launch performance. The role requires at least five years of B2B product marketing experience, or three years with an advanced degree, and travel up to 25%.

Own the vision, strategy, roadmap, pricing, and packaging for Vercel’s storage portfolio, including blob storage, persistent filesystems, databases, and key-value storage. Partner with engineering, design, developer experience, and enterprise customers to deliver reliable, secure, scalable storage products integrated across Vercel’s cloud platform. Use customer feedback and performance data to prioritize investments and guide product decisions.

Owns NetBox Labs’ network observability products from strategy and definition through general availability and ongoing iteration. Responsibilities include roadmap ownership, technical product expertise, customer discovery, prototyping, success metrics, GTM enablement, and cross-functional alignment across engineering, customer success, and sales. The role focuses on telemetry, monitoring, troubleshooting production networks, and delivering observability capabilities across cloud and enterprise deployments.

Leads enterprise network security architecture, engineering, and modernization across cloud and on-premises environments. Designs firewalls, WAF, DDoS protection, Azure connectivity, microsegmentation, Zero Trust, SASE, and SD-WAN solutions. Serves as a Level 3 incident escalation point, drives root-cause analysis and resilience improvements, establishes automation and DevSecOps standards, and mentors engineers. Partners with stakeholders and vendors to deliver secure, scalable network security platforms.

Leads a client-facing healthcare analytics team that designs and maintains prior authorization decision automation programs. Consults PaaS clients, develops strategic roadmaps, translates requirements into technical blueprints, analyzes authorization and claims data, and builds KPI reports using visualization tools. Manages direct reports, improves analytics processes and AI tooling, partners with product and engineering teams, and ensures automation outcomes and client KPIs are achieved.