Top Remote Jobs in Buffalo, NY

Triage incoming support cases, lead short discovery calls, gather logs/screenshots/configuration, write clear handoffs for senior engineers, resolve straightforward product questions and repeatable implementation tasks, maintain ticket hygiene and SLAs, and improve runbooks and intake processes.

Develops and closes new enterprise business for payment and messaging solutions, targeting consumer finance, auto finance, and fintech clients. Responsibilities include prospecting, consultative solution selling, account strategy, executive engagement, pipeline management, contract negotiation, forecasting, and cross-functional proposal development. The role requires deep payments ecosystem knowledge, strong presentation skills, and travel to build client relationships and business cases.

Leads a DevOps engineering team while designing and maintaining CI/CD pipelines, cloud infrastructure, monitoring, security controls, infrastructure as code, containerized microservices, and disaster recovery processes. The role focuses on improving developer efficiency, system reliability, scalability, performance, and cost-effectiveness. Responsibilities include incident troubleshooting, root-cause analysis, stakeholder communication, cross-functional collaboration, and participation in on-call support.

Lead technical client onboarding, migrations, solution design, integrations, data orchestration, troubleshooting, and project delivery for Movable Ink’s AI-powered personalization platform. Partner with clients and internal teams to implement custom workflows, APIs, webhooks, and data solutions. Conduct training and workshops, provide product expertise, advise on roadmap improvements, and support long-term client success across email and mobile marketing programs.

Assess product and application architectures, develop threat models, identify security risks, and guide engineering teams on remediation. Promote security culture through training, mentoring, vulnerability management, and internal security initiatives. Build security tooling, automation, patterns, and workflows that embed secure-by-design practices across engineering. Partner with product managers, designers, and engineers to secure complex, large-scale cloud systems.

Lead enterprise eDiscovery and insider-risk investigations by collecting, preserving, analyzing, and reviewing data from cloud infrastructure, endpoints, and repositories. Build AI-powered automation, correlate activity logs into investigative timelines, manage legal holds and governance policies, support digital forensics, and produce structured evidence packages for Security, Legal, HR, and investigative teams.

Own the full sales cycle for named enterprise accounts, from relationship building and stakeholder engagement through negotiation and contracting. Demonstrate monday.com’s value and connect its solution to customer ROI, develop account strategies, coordinate cross-functional support, and serve as an escalation point for commercial and relationship issues.

Design, build, and operate scalable distributed systems for real-time restaurant payment and financial workflows. Responsibilities include architecting reliable services, protecting sensitive financial data, improving observability and production performance, debugging distributed systems, participating in on-call rotations, applying AI-assisted engineering tools, collaborating cross-functionally, and mentoring engineers.

Build and operate foundational developer infrastructure across CI, build systems, deployment orchestration, and test platforms. Improve build speed, deployment safety, test reliability, observability, and engineering productivity at scale. Own services from architecture through production, including SLOs and on-call operations. Lead cross-functional technical projects, partner with engineering teams, mentor engineers, and shape platform strategy.

Lead product strategy and execution for Squarespace’s customer engagement platform, including CRM, email campaigns, automations, transactional communications, and SMS. Own the Email Campaigns business line, revenue performance, go-to-market strategy, and roadmap. Build and mentor a multi-product product management team, partner with engineering, design, commercial, and marketing leaders, and use data and AI to improve automation and personalized engagement.