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Top Remote Customer Success Jobs in Buffalo, NY

Reposted 19 Days AgoSaved
Remote
Remote Buffalo, NY
Senior level
Senior level
Fintech • Financial Services
The Customer Success Manager will manage a portfolio of mid-market accounts, ensuring customer onboarding, adoption, and strategic growth through strong relationships and data-driven insights.
Reposted 19 Days AgoSaved
In-Office or Remote
Remote Buffalo, NY
Mid level
Mid level
Software
The Customer Success Manager will drive customer adoption, retention, and expansion for B2B SaaS clients, leveraging data and AI insights to build long-term relationships and ensure customer success.
Top Skills: AICsp ToolsSaaSSalesforce
Reposted 19 Days AgoSaved
In-Office or Remote
Remote Buffalo, NY
Senior level
Senior level
Artificial Intelligence • Software • Generative AI
The Strategic Customer Success Manager will drive AI transformation for financial services, manage senior level customer relationships, develop success plans, and lead adoption projects.
Top Skills: AISaaS
Reposted 19 Days AgoSaved
Remote
Remote Buffalo, NY
137K-161K Annually
Senior level
137K-161K Annually
Senior level
Cloud • Enterprise Web • Software
The Customer Success Architect will guide customers through technical challenges, driving platform adoption and ensuring maximum value while building relationships across customer organizations.
Top Skills: KubernetesOpentelemetryPrometheus
20 Days AgoSaved
Remote
Remote Buffalo, NY
Senior level
Senior level
Fintech • Mobile • Payments • Software
As a Senior Customer Success Manager, you will manage customer relationships, provide insights, and help customers implement and grow using RevenueCat.
Top Skills: Google DocsLinearSlackZoom
20 Days AgoSaved
Remote
Remote Buffalo, NY
Senior level
Senior level
Blockchain • Hardware • Software • Energy • Cryptocurrency • Big Data Analytics
The Customer Success Manager at Luxor will lead the Support Team to enhance client satisfaction and outcomes, drive adoption, retention, and manage customer relationships effectively.
Top Skills: Analytical ToolsCRMHubspotKnowledge Management PlatformsSQLSupport Ticketing
20 Days AgoSaved
Remote
Remote Buffalo, NY
109K-150K Annually
Senior level
109K-150K Annually
Senior level
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
The Customer Success Associate Director will manage relationships with clients, focusing on onboarding, support, and delivering strategic direction to ensure the effective use of CommerceIQ's ecommerce platform to drive revenue growth.
Top Skills: ExcelSQL
20 Days AgoSaved
Remote
Remote Buffalo, NY
Junior
Junior
Retail • Sales • Energy
The Customer Success Manager at Enerex will oversee client onboarding, provide training, create documentation, and maintain client relationships to maximize product value.
Top Skills: Zendesk
20 Days AgoSaved
Remote
Remote Buffalo, NY
60K-70K Annually
Mid level
60K-70K Annually
Mid level
Healthtech
The Customer Success Advisor manages customer relationships, drives utilization of PerfectServe solutions, and ensures client satisfaction by advocating for end users and identifying process improvements.
Top Skills: Healthcare SoftwareSaas Products
20 Days AgoSaved
Remote
Remote Buffalo, NY
100K-120K Annually
Senior level
100K-120K Annually
Senior level
Software
Manage long-term customer relationships as a trusted advisor, ensuring successful adoption of services, driving growth, retention, and resolving issues in a B2B merchant services context.
Top Skills: SaaS
20 Days AgoSaved
Remote
Remote Buffalo, NY
123K-167K Annually
Senior level
123K-167K Annually
Senior level
Cybersecurity
The Manager of Customer Success will lead a team supporting enterprise customers, focusing on customer adoption, retention, and growth, while mentoring team members and optimizing performance.
Top Skills: GainsightSalesforce
20 Days AgoSaved
Remote
Remote Buffalo, NY
Senior level
Senior level
Healthtech
As a Customer Success Manager, you'll lead onboarding and implementation, manage strategic stakeholder relationships, drive analytics, and advocate for customer needs while collaborating across teams.
Top Skills: Data FeedsDigital Health SolutionsIntegrations
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20 Days AgoSaved
Remote
Remote Buffalo, NY
119K-140K Annually
Senior level
119K-140K Annually
Senior level
Security • Cybersecurity
As a Customer Success Manager, you will build relationships with customers, drive product adoption, manage escalations, and ensure satisfaction through strategic planning.
Top Skills: Email SecurityInternet TechnologiesJIRANetworkingSaaSSalesforce
20 Days AgoSaved
Remote
Remote Buffalo, NY
139K-164K Annually
Senior level
139K-164K Annually
Senior level
Security • Cybersecurity
Manage strategic customer relationships in enterprise SaaS, focusing on adoption, retention, and driving outcomes while collaborating cross-functionally.
Top Skills: JIRASaaSSalesforce
20 Days AgoSaved
Remote
Remote Buffalo, NY
100K-115K Annually
Mid level
100K-115K Annually
Mid level
Artificial Intelligence • Software
As a Scaled Customer Success Manager, you will manage a portfolio of 100+ accounts, driving product adoption, retention, and expansion through strategic partnerships and engagement strategies.
Top Skills: AmplitudeChurnzeroGainsightHubspotIntercomMixpanelNetSuiteQuickbooksVitallyXeroZendesk
Reposted 20 Days AgoSaved
Remote
Remote Buffalo, NY
Senior level
Senior level
Fintech
The Senior Manager, Customer Success will lead a team to enhance customer satisfaction and retention by implementing effective strategies, managing KPIs, and fostering relationships.
Reposted 20 Days AgoSaved
Remote
Remote Buffalo, NY
140K-165K Annually
Senior level
140K-165K Annually
Senior level
Artificial Intelligence • Cloud • Mobile • Security • Software
The Senior Customer Success Manager manages client relationships, drives product adoption, and ensures high customer satisfaction while collaborating on account strategies and product enhancements.
Top Skills: GainsightGmailGoogleMac O/SMS OfficeSalesforce
Reposted 20 Days AgoSaved
In-Office or Remote
Remote Buffalo, NY
Senior level
Senior level
Cloud • Software
The Enterprise Customer Success Manager at Canonical is responsible for onboarding customers, managing relationships, identifying growth opportunities, and collaborating with cross-functional teams to enhance customer satisfaction.
Top Skills: Cloud ComputingData ApplicationsJIRALinux OsNetworkingSalesforceSecurity
Reposted 20 Days AgoSaved
Remote
Remote Buffalo, NY
45K-110K Annually
Senior level
45K-110K Annually
Senior level
Information Technology • Internet of Things
Oversee ~30 large law firm accounts as Customer Success Manager, focusing on partnerships, retention, growth, and operational excellence through collaboration and strategic account management.
Top Skills: CRMCsp
Reposted 20 Days AgoSaved
Remote
Remote Buffalo, NY
92K-125K Annually
Mid level
92K-125K Annually
Mid level
Healthtech • Software • Biotech
As a Customer Success Manager, you will guide clients through onboarding and engagement with Color's cancer program, ensuring satisfaction and retention. You will build relationships, monitor performance metrics, and collaborate with internal teams to optimize client experiences and outcomes.
Reposted 20 Days AgoSaved
Remote
Remote Buffalo, NY
Senior level
Senior level
Artificial Intelligence • Healthtech • Information Technology
The Manager, Customer Success will lead the customer engagement strategy, focusing on onboarding, digital programs, and ensuring customer satisfaction and retention.
21 Days AgoSaved
Remote
Remote Buffalo, NY
75K-85K Annually
Mid level
75K-85K Annually
Mid level
Information Technology • Consulting
The Salesforce Client Success Consultant provides ongoing Salesforce CRM administration, user support, and assists in implementation projects while building trusted client relationships.
Top Skills: CongaDataloaderFormassemblyMarketing CloudMarketing Cloud Account EngagementSalesforceSdocs
21 Days AgoSaved
Remote
Remote Buffalo, NY
Senior level
Senior level
Information Technology
Manage enterprise-level client relationships, overseeing email marketing campaigns and MarTech programs while ensuring alignment with business goals. Drive renewals, mentor team members, and improve internal processes.
Top Skills: BrazeCRMEmail MarketingIterableMarketing AutomationSalesforce Marketing Cloud
21 Days AgoSaved
Remote
Remote Buffalo, NY
Senior level
Senior level
Marketing Tech • Sales
The Customer Success Manager will build strong client relationships, drive ROI through high-touch engagement, and act as an advisor to ensure customer success and satisfaction with Common Room's platform.
Top Skills: CRMSalesforce
21 Days AgoSaved
Remote or Hybrid
Remote Buffalo, NY
95K-110K Annually
Junior
95K-110K Annually
Junior
Big Data • Cloud • Security • Software • Cybersecurity
Analyze customer needs, secure renewals, assist with onboarding, and promote ExtraHop products. Champion customer needs, develop relationships, and conduct meetings.
Top Skills: ExcelSalesforce
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