Top Remote Customer Success Jobs in Buffalo, NY

As a Senior Customer Success Manager, you will manage strategic client portfolios, guiding implementations, driving adoption, and fostering long-term relationships to enhance client success and performance.

The Majors Customer Success Manager ensures successful implementation for strategic customers, builds relationships, and coordinates with internal teams to exceed customer expectations.

The Customer Success Account Manager is responsible for renewal ownership, stakeholder management, and ensuring customer adoption of the Upbound platform, focusing on building relationships and identifying expansion opportunities.

The Mid Market Customer Success Manager will onboard, drive adoption, and ensure retention for mid-market and enterprise customers, while improving CS processes and playbooks.

Lead and scale a high-performing Customer Success team, build relationships with key stakeholders, and drive customer retention and advocacy through operational improvements.

The Customer Success Associate will support SMB clients, driving adoption, retention, and expansion of services while managing client relationships and collaborating with internal teams.

The Customer Success Associate will enhance customer experiences by supporting onboarding, managing billing processes, and driving customer engagement and retention initiatives.

The Senior Customer Success Manager oversees enterprise customer success, driving renewals, value realization, and executive engagement while managing complex accounts.

As a Strategic Customer Success Manager, you'll guide organizations in data-driven success, partnering with customers to enhance collaboration and governance.

The Associate Customer Success Manager will act as a liaison between customers and Five9, addressing concerns, ensuring timely delivery of solutions, and managing high severity requests.

Own post-sales customer experience for enterprise and developer customers: onboarding, adoption, retention, renewals, expansion, executive alignment, product feedback loops, customer health scoring, playbook development, and advocacy.

The Manager, Client Success will drive long-term client success by managing relationships, enhancing product adoption, and leading retention and expansion initiatives across significant client portfolios.

The Sr. Customer Success Manager is responsible for ensuring customer satisfaction through relationship management, operational oversight, and driving financial growth in pharmacy services.

The Customer Success Specialist ensures Second Life customers maximize value from the platform through proactive support, resolving issues, and fostering long-term engagement. Responsibilities include communication through various channels, deep technical knowledge, and collaboration with internal teams.

The Customer Success Manager oversees customer relationships post-implementation, ensuring satisfaction and measurable outcomes from managed services. Key responsibilities include service delivery oversight, driving customer retention and growth, and leveraging data for continuous improvement.

The Director of Customer Success will lead post-sale customer lifecycle management, focusing on onboarding, growth, and retention across enterprise segments while managing a Customer Success team and collaborating with cross-functional partners.

The Customer Success Manager will manage a portfolio of accounts, focusing on retention and adoption, while collaborating with various teams to ensure customer satisfaction.

As a Customer Success Manager, you will manage post-sale client relationships, drive adoption, reduce churn, and ensure client satisfaction for mid-market customers.

The Client Success Operations Manager enhances client lifecycle processes, drives operational efficiency, administers tools, and improves client experience through strategic initiatives and collaboration.

Manage onboarding, adoption, and retention for $10k+ ARR accounts; act as trusted advisor, monitor customer health, identify expansion opportunities, reduce churn, and collaborate cross-functionally using tools like Gainsight, Zendesk, Jira, and Salesforce.

The Customer Success Manager at CyberSheath oversees customer relationships, coordinates technical projects, identifies upsell opportunities, and ensures customer satisfaction by managing internal teams and processes effectively.

The Technical Customer Success Manager will manage enterprise accounts, driving adoption and performance while collaborating with customer teams to optimize solutions on Nash's platform. This involves troubleshooting, advising, and ensuring customer satisfaction and growth.

The Technical Customer Success Manager will own enterprise customer accounts, drive adoption and performance, troubleshoot technical issues, and ensure customer growth and success on Nash's platform.

The Customer Success Engineer ensures that enterprise customers successfully integrate and scale on the platform by providing technical guidance, troubleshooting, and performance optimization. They act as the technical owner for customer accounts, supporting solutions design and deployment while analyzing operational KPIs.

The Senior Director of Customer Success leads the strategy for the department, enhancing the customer journey, retention, and performance standards while collaborating cross-functionally.