Top Remote Jobs in Albuquerque, NM

Performs functional, regression, integration, and user acceptance testing for ServiceNow platform enhancements. Develops test plans and cases, manages defects, supports ATF, coordinates release readiness and deployment validation, prepares release notes, tracks changes, and contributes to governance, reporting, and Agile delivery activities. Communicates testing status, risks, issues, and dependencies to technical and program stakeholders supporting a federal VA program.

Administer and mature ServiceNow environments across development, test, staging, and production. Responsibilities include configuration, upgrades, clones, health monitoring, release management, governance, access controls, security, integrations, troubleshooting, documentation, compliance, and Tier 2/3 support. The role partners with architects, developers, cybersecurity, infrastructure teams, and federal stakeholders to maintain a secure, stable, compliant platform supporting a mission-critical VA program.

Build and scale relationships with Gartner, Forrester, IDC, and other analyst firms. Lead strategic briefings, research report evaluations, analyst positioning, advisory programs, and industry events. Capture market intelligence and translate analyst feedback into guidance for product and go-to-market teams. Educate analysts on supply chain and enterprise AI market developments while positioning o9 as a market leader.

Analyzes and improves global sales operations, CRM governance, pipeline quality, forecast accuracy, reporting, and account planning. The role monitors sales execution metrics, manages strategic partner program governance, identifies performance trends, recommends process improvements, and drives adoption of standardized processes across global sales teams. It also serves as a CRM governance subject matter expert and independently prioritizes operational initiatives.

Manage technical projects from award through closeout, including planning, scheduling, budgeting, procurement, field installation oversight, subcontractor management, risk mitigation, customer communication, and financial reporting to ensure on-time, on-budget completion and customer satisfaction.

Leads the full enterprise sales cycle from prospecting through deal closure, builds C-suite relationships, develops account plans, consults on business planning solutions, negotiates agreements, and maintains Salesforce records. The role partners with customer success and technical teams, supports post-sale customer loyalty, identifies business transformation use cases, and experiments with sales growth tactics. It targets scale-ups and enterprise organizations, primarily across the North American market.

Own ARR, revenue, bookings, and workforce forecasts; support sales compensation calculations, budgeting, KPI reporting, and Board reporting. Analyze actuals against budget, explain variances, and translate financial data into actionable insights for finance and non-finance leaders. Partner closely with Finance and Sales on commercial performance and high-priority business initiatives.

Generates accurate customer invoices, resolves billing disputes, maintains accounting records, posts general ledger entries, reconciles accounts, supports monthly close and financial reporting, documents controls, and assists with audits, tax support, acquisitions, and financial analysis. The role also collaborates across departments to ensure compliance with accounting policies and procedures.

Build and scale the Account Management function for an insurance lead distribution platform. Own buyer retention, spending growth, account planning, outreach, KPI development, escalations, and feedback loops. Create the account management playbook, establish team processes, and develop the business case and staffing plan for a future team. The role initially operates as an individual contributor before expanding into team leadership.

Own strategic law firm and legal department relationships, advising clients on legal AI adoption and transformation. Drive renewals, expansion, and net revenue retention while developing tailored AI roadmaps, leading executive business reviews, measuring ROI, and addressing account risks. Collaborate with Sales, Product, Engineering, and Forward Deployed Engineers to improve adoption and product outcomes. Represent NetDocuments at industry events and contribute to customer success best practices.

Lead and grow the West commercial region by managing five Regional Directors, driving revenue, coaching reps, hiring and developing talent, coordinating cross-functionally with GTM and company leadership, and supporting deal creation and closures.

Prospect and close new enterprise business across Florida by managing the full consultative sales cycle, including outbound prospecting, discovery, demos, proofs of concept, proposals, negotiations, forecasting, and customer handoffs. The role requires selling infrastructure technology, articulating Grafana product value, managing pipeline data in Salesforce, processing quotes and orders, and consistently achieving sales goals.

Design, build, operate, and maintain high-scale distributed telemetry systems for Grafana Mimir. Deliver features from concept through production, improve reliability and performance, review code and designs, manage releases, collaborate across the squad, contribute to open-source projects, and participate in follow-the-sun on-call rotations. The role involves cloud software development, microservices, observability, DevOps practices, and database query optimization.

Provide FP&A support for Global Enabling Functions by tracking OPEX, CAPEX, and headcount; manage PO approvals; support monthly close, accruals, and forecasting; prepare management reports and variance analysis; perform ad-hoc modeling to inform leadership decisions and improve spend transparency.

Lead the strategy and implementation of AI solutions in R&D, driving adoption and improving operational efficiency through advanced analytics. Collaborate with cross-functional teams to design AI/ML models and evaluate new technologies.